Friendly welcome. Staff helped with our average French. Room was clean and practical. Not exceptional. Just meeting the minimum required for that price point which was a little disappointing. Cleaned room daily. Evening visit to check we were happy. The hotel itself and amenities were just average - the staff were definitely making an extra effort to make our stay special.
We stayed a week (approx Eu2k for a double b&b) which was about six days too long. The hotel reception and restaurant look good - classical-style, but the rest of the public areas especially the pool and beach are really run down. We had a superior room with a nice sea view which was OK but nothing special. The staff, with some exceptions, are poorly trained and rather surly but the managers are the real problem. They generally seem to hide in their office rather than being out on the 'shop floor'. The location is also not good Le Gosier is also run down and very built up. The hotel did not seem very full but in peak season I am sure that the small, public beach and the pool would be very crowded. Overall not recommended.
A hotel just about out of town, long walk to cafes, nice rooms but disinterested staff, and we had 2 days without food or bar due to staff striking....expensive food , good spot for views but there are far better hotels locally.
Booking: with Expedia. I emailed the hotel the day before travelling, to check that my reservation had been received, but the hotel only replied two days later, meaning I got the acknowledgement after I had checked-in. This really isn't good enough customer service. Getting there: Gatwick to Paris, Charles de Gaulle, with easyJet. Airport transfer by Ligne 3 bus. Overnight stop at Orly. Orly to Point-a-Pitre, Guadeloupe with Air France. Transfer to hotel with airport shuttle bus (reviewed separately). Check-in: efficient. Room: I was given room 81 in the quiet, single-storey Habitation Vanille. The room was very good and had an ocean view. If you wish to enjoy the ocean view from your bath you should be aware that people might walk past! Food: finw. The breakfast buffet was good although the hot choices weren't quite to the liking of this Brit, who sought salace in the quiche. I enjoyed eating out on the balcony. The three-course ;meno of the day' dinner, at E45, was only E2 cheaper than the three cheapest courses on the a la carte menu. I was disappointed by this meal. Better value, at E35, was a three-course lunch; each course was tasty, substantial and presented well. Drinks: expensive. In the bar, a glass of house wine can be had for E7. Bottled beer - not sure if 25cl or 33cl - was E6.50. This compares with E6/0.5l at a nearby beach bar, or E3.60/0.5l at a decent restaurant out in the sticks. Had prices been more reasonable I would have used the bar more, and the hotel might have made more profit from me. Beach: immediately adjacent. This is about 30m long and about 10m wide. A bar backs onto the beach and positions much of its furniture on the sand. The beach is a quiet location and offers safe bathing, Sargassum: nil - despite my visit being at the end of the Sarassum season (March-December). Even if Sargassum was to make it here, the size and nature of the beach is such that a clean-up would be very easy. Pool: I used this in the mornings, when most of the hotel's sun-seekers would favour the beach. The pool was, therefore, uncrowded. Water temperature was just perfect. ATM: about 5 mins away at La Banque Postale. This has all the major logos on it. Car-hire: I counted three rental operations in the immediate vicinity. Guadeloupe is, I think, one of those destinations where hiring a car makes sense. Getting to the airport: Not wishing to use an expensive shuttle service again, I caught the bus. Leaving the hotel, turn left and walk about 300 metres down the hill, to catch bus no AE3. The trip to the airport is direct, takes about 35 minutes and costs a paltry E1.20. But check the time-tablle! I was disappointed that the hotel's Reception team met my query about the bus option with incredulity. They really should have information about this option at their fingertips - especially as what I saved on a taxi-fare paid for my lunch at the hotel!!! Would I stay here again? I am unlikely to visit Guadeloupe again. If I were to holiday here again I would choose St Anne over Gosier. But if I had business in Point-a-Pitre, this hotel would be my first choice.…
the room is somewhat basic in term of decoration - the bed is good though- the view is top- the restaurant on the terrace is somewhat disappointing - this hotel would deserve a good remodelling to match the price asked for