We were married at the Nethybridge Hotel last weekend on Saturday 1st May. The staff and in particular the manager made this experience truly the best day of my life! I have never come across such excellent customer service at a hotel. Eva worked incredibly hard to ensure everything not only ran smoothly on the day but to her very high standards. Firstly the decor of the main wedding room - the revack suite far outweighs any wedding room I’ve seen in the top hotels in Inverness. The room is nothing short of stunning. Eva has an eye for interior design and the refurbished bedrooms are very lovely. Evas attention to detail did not go unnoticed and she offers little touches that many competitor hotels do not, little things like petals on the red carpet, beautiful table centrepieces, a piper and nibbles in the bride and grooms room. All these little extras made it really special. She had thought and taken care of so much- it made the day a lot less stressful for me. The communication between the hotel and myself leading up to the day was outstanding. I felt important and included and she made every effort to keep in close contact, letting me know of any changes with covid. The food at the hotel is amazing. All my guests commented on the food. One person said about the children’s food “thank you for ensuring the chicken nuggets were quality chunks of chicken” instead of the usual ‘pub food’ chicken nuggets which barely resemble chicken. I had complex dietary requirements but nothing was too much bother for them and this is not usually the reaction restaurants and hotels have to my complex needs. The customer service at the hotel is also outstanding, as well as Eva and her assistant manager Lindsay, another member of staff stood out - Hannah. She led the service on my wedding and she was amazing. Nothing was too much trouble, she was very friendly and she was always checking we were happy and didn’t need anything else even down to asking us about the room temp which was perfect. She couldn’t have given better customer service. The rest of my guests commented too on how attentive all the staff were. My guests commented that it was the best wedding they had attended and this is truly down to Eva and her team. We will be coming back on our anniversary.…
This is a charming hotel, with beautiful public spaces, roaring fires, thoughtful decor, a lovely restaurant and bar with a great and well priced menu and nice rooms. Our room had a fully refurbished bathroom and was cosy and comfortable. The staff were friendly and helpful and did their best to accommodate any requests. The breakfast was excellent and I would like to mention the lovely lady who co-ordinated breakfast. She did an amazing job, and is such an asset to the hotel. I would definitely return.
So good to be back at the Nethybridge Hotel on the first day of reopening. So relaxing. Restrictions as usual during these Covid times. Had a great sleep and big breakfast. Off walking in the forest. Great surprise to meet someone who I had not seen in 42 years! A little catch up and plan to meet again at the hotel. Hope to be back at the end of the year.
Stayed overnight 28th April, first stay after lockdown. What a great job has been done by Nethy Hotel to accommodate guests during these difficult times. As always the staff have done an amazing job catering for their guests and ensuring that all precautions have been taken. Had a fantastic room overlooking the gardens, comfortable and spotlessly clean. Breakfast was amazing as always, can’t wait until our next visit. Thank you again for your professionalism. Stu and Rob.
Went for ou twixmas break but with COVID was different.But the staff were excellent,good fun and did everything they could to keep us happy .Lindsay,Hanna,Kyle,Bruce,Lisl,Mathew.Thank you for making us feel welcome and making our trip enjoyable