Pros: Next to the beach, stunning views, lovely surroundings, staff were lovely and helpful. Great location. Very relaxing stay. Cons: Very dated, Facilities and Decor need upgrading badly (TV was non-existent and very limited, lifts were out of order, decor was tired, food was dreadful in the canteen). No entertainment (ie not even music). Everything ran smoothly. No issues. Just needs some thought and money/investment and it will be an amazing hotel. If what you are after is a quiet, relaxing retreat where you eat out every day and night, this is for you.
Well ended up here by courtesy of Ana of the Roc Golf Trinidad next door. We were booked, Our All Inclusive Holiday Booked through Easy Jet Holidays ! That’s for another review. When we arrived at the Trinidad it was closed for refurbishment. Ana made the calls and told the Bahia see would sort our bill. Luckily Ana was in the hotel as they were due to open 6 days time. Bahia Serena didn't do all inclusive but did full board, a call form Bahia to Ana resulted in telling us to charge all drinks etc. to our room number and she would sort it. Haven't been all inclusive before but I think it includes local beer and wine/sprites. But no one queried charging to our room, local beer was ok the Bombay sapphire doubles gin went down well and the */10 Euros wine very nice. So to the Bahia Serena, manly catering for the Spanish elderly group travel in the winter months. Over all the hotel was clean and tidy. Our room was cleaned every day and fresh towels / toiletries if you needed. Reception was very helpful with all our query's. We had an apartment that was fine as it gave an area to lounge with TV and bed settee small kitchenette, with a fair size balcony, as well as a double bed room & balcony and fairly spacious bathroom with a shower that actually had some pressure. The food was all buffet style and with a fair selection of hot and cold food quality not fantastic but OK. Amazing how much the little Spanish ladies could put away. Lots of different types of bread and free wine at lunch, not that that mattered to us we were charging all our drinks to our room anyway. There was some form of entertainment in the afternoons and in the evenings Spanish of course, line dancing seams to have taken over dance floors. Nice bar with TV for us football fans. No water in the outside pools, understandable, but had a small indoor pool that was open. There was some ground works to the paving around the pools but not intrusive. All inclusive included transfers of course I knew even after my prolonged telephone conversation with Easy Jet Holiday’s UK that the taxi for our return to the airport would not be told about the change of Hotel, so we walked , luckily just next door to to be picked up.…
Visited the Bahia Serena for my husbands birthday.we where the only English people here. Food was very good. Staff cant do enough to help you. Room large and very clean. Had a wonderful time cant wait to come back. Already looking to book. Thank you for a lovely time Spanish people made us so welcome. Fabulous !!!!
One of the worst hotel I have ever stopped in there is limescale in the shower and the cleaning staff were leaving the floors dirty.on entering hot plate had been left on tv hardly works the food is horrendous hardly any choose and that is because they were just catering for the spanish people. the sofa bed is very uncomfortable and when u change it back to a sofa itself it is still uncomfortable might as well not have one in there. The staff are very ignorant and very rude 100% would not recommend this hotel its says it a 4 star hotel and it has a rating of 3.5 but my opinion I wouldnt even give it 1 star
Stayed here for a week. This is a Spanish holiday destination. As far as I know we were the only English family there but I loved that. The staff were friendly helpful and helped us with our spanish speaking. Very clean hotel. Our room was cleaned everyday. Good buffet breakfast lunch and dinner. If you want a real spanish holiday then this is a good place but make an attempt to speak the language. Very happy with service in bars around pool also all the area x 1st class.