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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nice hotel, you have a lot of activities to inside, good food e and drinks, great pool, nice staff. Elevators are a bit of gamble take long to show up and seem to don't work as smart as newer evators.
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Thank Fábio G
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 1 week ago
Dear Fábio,
Thank you so much for your wonderful review and we sincerely hope to have the pleasure of hosting you again in the near future.
Yours sincerely,
Helena Gómez
Guest Experience
We visited here for the second year running still just as lovely as last year. Staff are excellent, Beach is beautiful , Lovely evening walks along the promenade . Great shops nearby with excellent Gellato in the arcade.
Thank venessa1969
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 4 weeks ago
Dear Vanessa,
Thank you so much for your lovely review. We sincerely hope your third visit next year and on behalf of our GM and staff we wish you all the best.
Take care !!
Helena Gómez
Guest Experience
Spacious hotel, modern decor, clean, great beds and bathrooms. Wonderful location at the beach with huge lounge garden and big swimming pool. Great buffet food. In the shopping center next door you find a small tapasbar with award winning hams and cheeses and delicious wines....More
1 Thank Arienne K
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 4 May 2018
Dear Arienne,
We are more than happy to receive your wonderful comments , specially regarding our staff, we are aware that it is only thanks to them that we achieve our goal every day.
Best regards !!
Helena Gómez
Guest Experience
Let me start off by saying, its not as bad as some other people review it.
Its a family hotel, so if you intend to stay and relax as a couple this might not be your preferred option. Check into a boutique hotel.
The reception...More
Thank FraggleRock80
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 2 April 2018
Dear guest,
Our goal is to achieve maximum satisfaction of all our guests and we are very happy to learn that we have achieved it this time with you. Thank you for choosing our Hotel as the location for your family vacations, and we highly...More
About half of the elevators were out of order, in a hotel with 3 floors, so the remaining elevators were always crowded, so most of the guests had to use the stairs. We waited for about 10 minutes and finally we had to carry our...More
Thank chio c
Response from Ilunion H, Director Hotel at ILUNION IslantillaResponded 15 January 2018
Dear Customer,
We are very sorry that I had a problem with a particular elevator, as we are told, we are the only hotel chain in the world with the accessibility certification in all our hotels.
Waiting to see you again among us, receive a...More
