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Let me start off by saying, its not as bad as some other people review it.
Its a family hotel, so if you intend to stay and relax as a couple this might not be your preferred option. Check into a boutique hotel.
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 3 weeks ago
Our goal is to achieve maximum satisfaction of all our guests and we are very happy to learn that we have achieved it this time with you. Thank you for choosing our Hotel as the location for your family vacations, and we highly...More
About half of the elevators were out of order, in a hotel with 3 floors, so the remaining elevators were always crowded, so most of the guests had to use the stairs. We waited for about 10 minutes and finally we had to carry our...More
Thank chio c
Response from Ilunion H, Director Hotel at ILUNION IslantillaResponded 15 January 2018
We are very sorry that I had a problem with a particular elevator, as we are told, we are the only hotel chain in the world with the accessibility certification in all our hotels.
Waiting to see you again among us, receive a...More
Excellent location, aggreable place, accessible, attentive and loanable staff. Real close to the beach and with a good swimming pool. Good for kids and families. Room cleaning could have been better. I would recomend and choose this place again.More
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Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 29 August 2017
First of all, we highly appreciate your recommendations made to our housekeeping service, we can assure you that your commments will be addressed to our Housekeeping Manager inmediatly.
It was a pleasure for us to host you in our Hotel, and we sincerelly...More
Every year we go to Islantilla Ilunion. Patro and all the staff ( Sandra, Lola, Anabel, Maria, Lourdes, Magdalena, Jesus, and so many others ... ) are just incredible! This year my son, wife and my grandson also visited us 4 days there. What could...More
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 19 August 2017
As usual, it was a pleasure to host you and your family members. You know that our property will be always your second home here in Islantilla. A little piece of paradise in the south of Huelva the Coast of the light.
The hotel was remodeled a short time ago, the rooms are not very large but sufficient and with pleasant ambience. Good toilet space. Balcony with space for table and chairs. The hotel has an outdoor swimming pool with a good size, quite frequent by guests....More
Response from Ilunion H, Director de Relaciones con Clientes at ILUNION IslantillaResponded 21 July 2017
On behalf of our General Manager and all Team Members, we we would like to thank you for vacationing with us at the ILUNION Islantilla Hotel, best choice for family vacations, and we hope you will consider giving us the opportunity to once...More