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Hotel Riu Helios Bay

776 reviews
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Traveller (672)
Room & Suite (150)
Pool & Beach (97)
Overview
  • Excellent56%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“bar staff”(66 reviews)
“great holiday”(58 reviews)
“sunny beach”(99 reviews)
Wifi
Breakfast included
Beachfront
Pool
Restaurant
Poolside Bar
Fitness centre
4.0 Star Hotel
All hotel details
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Reviews (776)Write a Review
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351
178
67
22
15
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All reviewsbar staffgreat holidaysunny beachevening entertainmentanimation teamplenty of choicesea viewthomson repasian restaurantpizzakhans tentfantastic hotelkaraoke barwelcome meetingkids clubfootball pitchwalk in shower
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1 - 5 of 633 reviews
Reviewed 8 January 2018 via mobile

We arrived early on a Friday morning. We were greeted by the staff who were amazing and had drinks and a small snack bar waiting on our arrival. This was great because we were starving after travelling and being busy all day. The rooms were...More

1  Thank tiffanyw230
Reviewed 5 December 2017

Stayed in 2015 as part of a family holiday with Thomson/TUI. While the hotel is probably more like a 3 star in UK standards, the staff and amenities are great, making for a lovely stay. At the hotel there is a good choice of trips...More

4  Thank DevonWood80
Reviewed 11 October 2017

This hotel surpassed our expectations. Opened our door for the first time and it had the wow factor. Started with the view from our balcony and the 8’ bed which was every bit as comfortable as our one at home. Food was plentiful and well...More

5  Thank Billy A
Reviewed 9 October 2017

Room was really nice overlooking the beach nice and spacious cleaned well ,hotel all in all pretty good just a couple of minor niggles was disappointed to have to pay 40 lev per week for the safe in the room which I consider a little...More

2  Thank Wishwewerestillthere
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Helios BayResponded 13 October 2017

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are glad that your guestroom, our entertainment, the beach and the cleanliness throughout the hotel were to your satisfaction and as a service-oriented hotel chain,...More

Reviewed 4 October 2017

This hotel was really good . Food rooms everything very well looked after . Thank you to everyone at this hotel highly recommend from me with MS . I also had a good male hairdresser who cut my hair well at this hotel too.

4  Thank Lynnieheal
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Outdoor pool
Details
Hotel class
Hotel Style
#1 Best Value Hotel in Obzor
#1 Luxury Hotel in Obzor
#1 On the Beach Hotel in Obzor
#1 Top resorts Hotel in Obzor
#2 Family Hotel in Obzor
Details
Hotel class
Hotel Style
#1 Best Value Hotel in Obzor
#1 Luxury Hotel in Obzor
#1 On the Beach Hotel in Obzor
#1 Top resorts Hotel in Obzor
#2 Family Hotel in Obzor
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Traveller (672)
Room & Suite (150)
Pool & Beach (97)
Dining (40)
Family and Play Areas (8)
Questions & Answers
Ask a question
kcat1990
2 February 2018|
Answer
Response from Jacky T | Reviewed this property |
Sorry can't help. The rooms we were in were not interconnecting. Maybe email the hotl.
0
Votes
Stuart M
31 January 2018|
AnswerShow all 3 answers
Response from sizzlerBrumBrum | Reviewed this property |
Hi Stuart , there’s loads of places to eat outside the hotel, takeaways, 3 course meals at other hotels. Lots of choice at good prices.
1
Vote
Caroline R
16 January 2018|
AnswerShow all 2 answers
Response from DevonWood80 | Reviewed this property |
No, but there are plenty of places to buy toys and souvenirs.
0
Votes
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Room Tips
"Consider whether you want to be above the pool area if you like sleeping in"
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"All rooms have a balcony, some face the sea others have a side view of the sea. 6th or 7th floor had good..."
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"Sea view rooms at the front"
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"Get a room on a higher floor"
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