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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,469 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Showing 4,309: English reviews
Chester, United Kingdom
Reviewed 5 February 2014

A great place to stay between flights and very comfortable rooms. Given 3 different places to catch shuttle bus which is essential with luggage......all wrong! We had been in the right place to start with but sent to lower floor. Some signs and staff training required there. Long walk underground with trolley and unmarked lift to hotel at the end....

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2Thank 3Ian
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, As we are constantly working hard to ensure we provide excellence in service, your response is very much appreciated. We apologize if of some of our team members was lacking in Thai hospitality service. We have a detailed employee training program and we will continue to reinforce the importance of improving our skills in this area. Tank you...

Milwaukee, Wisconsin
Reviewed 3 February 2014

Our group stayed there overnight on February 2 (caught an early flight back to the States) and really enjoyed it! We didn't have enough time to go out and explore but found enough inside this hotel to hold our interests: Thai Garden (courtyard), outdoor pool w swim up bar, fabulous buffet, nice gift shop. They found us three rooms next...

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1Thank rh1979
Diessenhofen, Switzerland
Reviewed 3 February 2014

Review collected in partnership with Accorhotels.com
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2Thank Peter I
St. Petersburg, Russia
Reviewed 3 February 2014

Review collected in partnership with Accorhotels.com
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Thank dmikozlov
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Vancouver, Canada
Reviewed 2 February 2014

The Novotel Suvarnabhumi Airport is just what it is, a big box for an overnighter during your trip. Nice bar, excellent breakfast, quiet rooms, professionally managed, but that's it. It's located right within the huge airport, but not in walking distance, one has to use the hotel shuttle which runs every ten minutes.

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1Thank Homathko
Morley
Reviewed 1 February 2014

It was an overnight stay so expensive for the actual time spent. Proximity to airport, convenience and transport excellent. Paying of room service on delivery surprising with an expectation of having currency. Meal good, service good.

Review collected in partnership with Accorhotels.com
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Thank LinsMorley
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for your feedback. As we are constantly working hard to ensure we provide excellence in service; your response is very much appreciated. Looking forward to welcome you again soon.

Copenhagen, Denmark
Reviewed 1 February 2014

Should have stayed 4 nights in Bangkok but changed our plans due to the current political situation i Thailand. That left us with 18 hours in lay-over time. We then booked at room at Novotel. You could check in every time of the day and then have the room for 24 hours - very convenient. Also - we booked Bed...

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1Thank Hanne N
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience and we are glad to hear that our 24 flexi is suite your needs. For the internet service was not decided by the hotel but it has been decided by the Airport Authority of Thailand as this hotel is basically owned by the government. We look forward to seeing you again on...

Sydney
Reviewed 1 February 2014

.We have stayed at this hotel many times and this stay was very disappointing. We are Platinum Accor members so expect at least an upgrade - di not happen. Check in was poor, pool attendants not interested in anything but there mobile phones (including the supervisor) There were not any chairs available for guests but he was sitting at a...

Review collected in partnership with Accorhotels.com
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1Thank missiquincy
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience about your recent stay. We sincerely regret to learn that your stay was not a pleasant one and we hope you can accept our apologies for the unprofessional staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again and I...

Claremont, California
Reviewed 31 January 2014

For the price, we expected more, but the location compensates beautifully. Very convenient walk from the airport under the busy streets and good connections with Sky Train, etc. Room was adequate but odd wall creaking all night on the 5th floor and uneven flooring under stained carpet made us nervous. Lobby is gorgeous and bar pleasant but dining options not...

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Thank R00catt
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for taking the time to sharing your experience. As we are constantly working hard to ensure we provide excellence in service; your constructive comment will certainly enable us to improve the quality of our service to better meet the needs of our guests. Thank you once again and we very much hope we will be given...

Dallas, Texas
Reviewed 31 January 2014

Review collected in partnership with Accorhotels.com
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1Thank Kathryn F
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: €131 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room close to an elevator shaft and facing inward not towards the runways.”
 of 5 bubbles 27Phil2015, 28 Mar 2017 | Read review
“Rooms with a view of the pool garden are probably the best”
 of 5 bubbles alff514, 28 Mar 2017 | Read review
“Don't reserve too early because prices do change.”
 of 5 bubbles Go4er, 26 Mar 2017 | Read review
“it's right next to the main Bangkok airpost”
 of 5 bubbles sas494, 16 Mar 2017 | Read review
“interior facing the pool”
 of 5 bubbles PaulF772, 15 Mar 2017 | Read review
5 of 5