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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,414 Reviews from our TripAdvisor Community

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Showing 4,264: English reviews
Wollongong, Australia
Reviewed 17 February 2014

Best pick out of the airport hotels. We chose the business club option and it was worth it. Compared to the last time we stayed there, the rooms are much better quality on the club floor. The executive club itself is scraping by and needs an upgrade. They advertised afternoon tea which was literally a coffee and two biscuits. I...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank FredandSnotface
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, We acknowledge receipt of feedback on your recent visit and we're appreciated your continued support to our hotel. Your feedback is extremely valuable to us as it helps us improve the quality of our service. We hope we will have the pleasure of welcoming you and your family again soon.

Weymouth, United Kingdom
Reviewed 17 February 2014

I chose the Novotel on the basis that it is right inside the airport complex as we had a stupidly early departure the next morning. The hotel is absolutely fine and our room was very comfortable for our short overnight stay (interestingly, they rent rooms by "the 24 hours" rather than "overnight" - a curious concept. The Novotel building is...

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3Thank PeterMac29
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience; it is always a pleasure to receive positive feedback. We look forward to welcoming you again.

Colombo, Sri Lanka
Reviewed 17 February 2014

I spent just 1 1/2 Days prior to my departure. Just to relax after one week stay in Chonburi (close to Pattaya). Hotel service and food was excellent. Staff was making sure that you go to the flight on time. Checking in and out was smooth. Fully worth for money spent.

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Thank Rohan K
Pittsford, New York
Reviewed 17 February 2014

a) location location location -- 5 minute walk from B-2 level (train station) to hotel lobby (so getting back from downtown is also simple and cheap) b) quiet and comfortable c) pool and well equipped fitness center d) breakfast that starts at 3 a.m.! e) 24 hour check-in available -- that's correct -- you check in and your room is...

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Thank Anjouan17
Seattle, Washington
Reviewed 16 February 2014

This is a hotel is odd because it had some really great and really awful elements thrown together. Good stuff: The lobby is beautiful and the walkway to the airport is pretty great and really took us only 5 minutes of fast walking to get there. I also really liked the bathroom with the big tub. It seemed clean even...

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Thank hollywurn
Chicago, Illinois
Reviewed 16 February 2014

This hotel is very close to the airport even within walking distance. Go to the first floor where the taxis are when in the arrivals hall. Follow the signs to the train and the walk way will take you the hotel. Just follow the signs. Its a nice 5 to 10 walk. The pool, spa and bar outside are awesome...

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Thank davidglobalag
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your experience. Your feedback of our hotel has caused us deep concern. The issues you have mentioned are indeed ones that you should not have had to face. We most sincerely apologize for this. We would appreciate if you contacting us directly at so that we can resolve the issue.

Reviewed 16 February 2014

We stayed for one night due to an early morning departure. Comfortable bed and spacious room. Nice pool area although too hot due to high walls. Good facilities within the hotel with nice market type stalls and plenty of eating options. Great transport into Bangkok.

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Thank Carolyn G
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, Thank you very much for your review with our hotel. It is always a great pleasure to know that you both have had a good time with us. We hope we will have the pleasure of welcoming you again soon.

North Yorkshire
Reviewed 16 February 2014

Early flight back to the UK and this was a perfect place to stay overnight. It is a large modern hotel but with stylish designed and an upmarket feeling. Staff attentive with one exception, and the transfers worked perfectly with lots of vehicles and no hanging around. It also has a nice pool / relaxation area though a tad busy...

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Thank David C
Melbourne, Australia
Reviewed 15 February 2014

I stayed here last night with a friend before we fly out today. Free transfer from level 2 in the airport. Twin beds as requested. The lobby is very impressive on arrival! The outdoor pool and bar where lovely for an early evening swim. We ate at the Thai restaurant which was nice enough and we shared a lovely bottle...

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Thank Claire W
Australia
Reviewed 15 February 2014

excellent accommodation by way of airport accessibility; presentation in general; efficient service; large comfortable clean rooms; much more stylish than the average Novotel. Bfast buffet is well laid out with many choices.

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Thank rochh
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Sir/Madam, It is always a pleasure to receive positive feedback. We are glad to know that you had enjoyed your stay with us! I will share your comments with our team and we look forward to welcome you for your next visit here in BKK.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: €125 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check in/out can be a lengthy process as the hotel is very busy and the staff seem to be running at 110%”
 of 5 bubbles jimbells, 25 Feb 2017 | Read review
“Think about access to the pool area.”
 of 5 bubbles transientm, 21 Feb 2017 | Read review
“The shuttle bus details are very hard to find on the web site but worth tracking down.”
 of 5 bubbles ginger23_12, 8 Feb 2017 | Read review
“Try for a room overlooking the pool”
 of 5 bubbles missiquincy, 27 Jan 2017 | Read review
“We had an executive room with a view of the beautiful pool area.”
 of 5 bubbles danwen888, 21 Jan 2017 | Read review
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