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Novotel Bangkok Suvarnabhumi Airport

6,018 reviews
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Traveller (1933)
Room & Suite (432)
Pool & Beach (147)
Overview
  • Excellent38%
  • Very good42%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“swim up bar”(81 reviews)
“executive room”(62 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,018)Write a Review
There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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4,718 results
Traveller rating
1,873
1,787
668
237
153
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1,873
1,787
668
237
153
Show reviews that mention
All reviewsunderground walkwayswim up barexecutive roomnovotel bangkokan early flightfive minutesnext morningthai restaurantbusiness centerbetween flightschecking inarrivals hallbreakfast buffetfree shuttleen routean overnight stayconnecting flight
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1,931 - 1,935 of 4,718 reviews
Reviewed 13 October 2014 via mobile

This hotel is ideally situated by the airport and offers a free shuttle service to and from. The hotel itself is impressive and the staff attentive and friendly at all times. The rooms are tastefully decorated and sound proofed, making sleeping and comfort at its...More

1  Thank msantanalopez
Reviewed 11 October 2014 via mobile

This hotel offers shuttle from the airport very frequently and is the best place you can stay if you have airport layover or if you have a flight early morning next day . Hotel room looks it needs little refresh but lobby and the ground...More

Thank Rurina
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 13 October 2014

Dear rurina, Thank you for taking the time to sharing your experience. We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service; your constructive comment will certainly...More

Reviewed 11 October 2014

I stayed at the Novotel airport hotel after arriving on a late flight from Sydney as I had an early morning departure the next day to Chiang Mai. I had a fair amount of difficulty in finding an easy way to get to the hotel...More

2  Thank Procida13
Reviewed 10 October 2014

Arriving with kids at 1am - wouldn't choose anywhere else to go. It was of course the most expensive night of our trip due to the location. Service was top notch (although not busy at that hour) No drama nor wait time being transferred to...More

2  Thank HAPDAZ
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 13 October 2014

Dear HappyDays99NZ, Thank you for sharing your experience at your recent stay. We appreciate your very constructive comments we took note of the few points of dissatisfaction, and are very pleased to learn that overall you had a pleasant stay. We hope to see you...More

Reviewed 10 October 2014

Checked in and went to get a shower. Was told by house keeping, then the operator then the engineer and finally some kind if manager that not having hot water is normal. Managed to have a 'cold/warm' shower eventually unable to adjust the temperature. Manager...More

2  Thank Wadexplorer
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 13 October 2014

Dear Dan_waddy, Thank you for taking the time to sharing your experience. We appreciate your feedback regarding your stay at the hotel, and we are truly concerned to learn that the water temperature in your room was not stable. Please accept our sincere apology for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$158 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1933)
Room & Suite (432)
Pool & Beach (147)
Dining (119)
Hotel & Grounds (1065)
Bathroom (192)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Drew H
15 December 2017|
Answer
Response from Christophe G | Property representative |
Dear Drew H, Thank you so much for your interest shown towards Novotel Bangkok Suvarnabhumi Airport Hotel. Please allow me to share with you that, as part of our commitment to healthy lifestyle and environment, all rooms... More
1
Vote
nemo88
7 September 2017|
AnswerShow all 2 answers
Response from Christophe G | Property representative |
Dear nemo88, Thank you so much for your interest shown towards the Novotel Bangkok Suvarnabhumi Airport. According to your inquiry; I am delighted to share with you that in order to accommodate our valued guest according... More
0
Votes
Anita B
6 August 2017|
AnswerShow all 2 answers
Response from Christophe G | Property representative |
Dear Anita B, We would like to thank you for your interest shown toward Novotel Bangkok Suvarnabhumi Airport Hotel. According to your inquiry, I am pleased to inform you that it will take around 45minutes without traffic... More
0
Votes
Room Tips
"Rooms on west side bigger and more comfortbale and have king size beds...east side smaller twin beds..."
Read review
"Exec Rooms off that bit more space and extra benefits of the Executive Lounge on the ground floor"
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"if you need to stay close to the airport, Novotel would be a grate option. . very clean, pleasant and..."
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"Our rate part of a package tour so not sure what full price rates are."
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