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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,400 Reviews from our TripAdvisor Community

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Showing 4,255: English reviews
Cheltenham, United Kingdom
Reviewed yesterday NEW

An excellent airport hotel location. Convenient for a stop over and an easy 5 minute covered walk from the airport terminal. The pool facility and gardens were very relaxing. Restaurant facilities were excellent and food quality very good. The only negative is the location, furnishings and food quality in the Executive lounge which is not as good as other Novotel...

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Helpful?
Thank nsinsing
Niagara Falls, Canada
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Duncan M
Sollentuna, Sweden
Reviewed 3 days ago NEW

Everything you need for a stay over in class. The room was clean and The beds were super. Excellent bathroom and soft towels. Perfect for one night or more before you take your next flight. The shuttle in The early morning was very easy. This is My " go-to " hotell in Bangkok before flying home. I will book a...

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Helpful?
Thank DrPepper72
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear DrPepper72, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services. Thank...

High Wycombe
Reviewed 3 days ago NEWvia mobile

We stayed just the one night prior to a flight out of Bangkok. The hotel is located separate from the terminal but just a 5 minute walk via an air conditioned underpass to the terminal and the train station or there's a 24 hour shuttle service to the terminal. Check in was quick and efficient and the room was a...

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Helpful?
Thank HighWycombeTraveller
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear HighWycombeTraveller, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

Cambridge
Reviewed 5 days ago NEW

Amazing courtyard open sky pool area in the centre of the hotel, well laid out and superb for relaxing. Overall the public areas of the hotel are spacious and elegant, and the rooms are large, well appointed and beautifully laid out. The Reception and Dinning staff are less helpful than the very kind team around the pool and the cleaning...

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Helpful?
Thank Cityhoppa11
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Cityhoppa11, Thank you so much for taking the time to let us know about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I am very much concerned to learn that you found our staff not so welcome nor efficiency. I do apologize for the inconvenience caused. Please rest assured that your comment has been brought to the attention...

Reviewed 5 days ago NEWvia mobile

The hotel is quite beautiful and is in such a convenient location if you have an early morning flight. The staff at the reception were very lovely and welcoming. The only things that were not on parr was that the room smelt like cigarettes and the staff at the restaurants did not seem as hospitable.

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Helpful?
Thank AvaThu N
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear AvaThu N, Thank you for staying at the Novotel Bangkok Suvarnabhumi Airport Hotel during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. I am very much concerned to learn that you found our staff not so welcome. Providing the comfort and memorable experiences is what we are aiming to...

Reviewed 5 days ago NEWvia mobile

Novoltel at Suvarnabhumi Airport was very easy to find. After you went out of the arr. Please went near to the gate 3, they have services counter and mini bus of the hotel waiting for you. Went you ready there..it easy to take a rest by thai massage WOW..relax near the pool..sleep..zzz. When you need to take your flight they...

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Helpful?
Thank Achararax k
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Achararax k, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services....

Fort Mcmurray
Reviewed 5 days ago NEWvia mobile

I wish I took pictures of our room, it was wonderful. The service staff were kind and helpful. The pool area, swim up bar are perfect for anyone looking to enjoy their last day or to burn off some jet lag just getting in. The gym/jacuzzi/sauna area was in good shape. If you get room service... order the scrambled eggs....

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Helpful?
Thank Stephen L
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Stephen L, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further...

Bacolod, Philippines
Reviewed 6 days ago NEWvia mobile

I stayed here for one night with my wife on our way to Laos. The free courtesy shuttle is easy to find when you get through customs and immigration. The room was clean and comfortable and the breakfast which was included in our rate was excellent.

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Helpful?
Thank snurglefarb
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear snurglefarb, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything I...

Perth Hills, Australia
Reviewed 6 days ago NEW

Very handy if you are not staying in Bangkok for more than a couple of days. Excellent service and rooms with very friendly staff. Breakfast had an excellent variety of food. So close to the airport. Ten minute walk through the tunnel to the airport or a mini van running every 10 minutes from the hotel.

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Helpful?
Thank Dorothee C
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Dorothee C, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: €126 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The shuttle bus details are very hard to find on the web site but worth tracking down.”
 of 5 bubbles ginger23_12, 8 Feb 2017 | Read review
“Try for a room overlooking the pool”
 of 5 bubbles missiquincy, 27 Jan 2017 | Read review
“We had an executive room with a view of the beautiful pool area.”
 of 5 bubbles danwen888, 21 Jan 2017 | Read review
“choose an executive room / suite for access to the business lounge”
 of 5 bubbles PFBP1, 18 Jan 2017 | Read review
“3rd floor had quiet Aircon & Balcony”
 of 5 bubbles KelvinP419, 18 Jan 2017 | Read review
5 of 5