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Novotel Bangkok Suvarnabhumi Airport

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5,195 Reviews from our TripAdvisor Community

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Showing 4,109: English reviews
1 review
Reviewed yesterday NEW via mobile

We had to stay here for one night due to a delay from Phnom Penh with Thai Airways. The airline just dropped us off here and the staff at the reception was not helpful at all. We were in general given very little information about anything. So we had to ask about everything, even how food and water is arranged.... More 

Helpful?
Thank Maiken T
Sacramento, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

pent four nights on three different occasions flying to and from Bhutan and then Laos through Bangkok. It is extremely convenient to the airport. You go to Gate 4 in the terminal after you go through customs and they have a desk set up to the right of the exit door where they check a guest register and get you... More 

Helpful?
Thank Murpheybuddy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

We just used the room for a 6 hour stopover at the airport in Bangkok. We took the shuttle from the terminal to hotel. It was fine for our needs, neat, clean, soothing. We ordered room service, it was very quick and good food.

Helpful?
Thank E P
La Jolla, California
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

My wife and I stayed at the Novotel for 2 nights. It didn't start well: We had reserved an executive room..initially got a room which stank of smoke, even though it is a no smoking hotel and the room AC had not been turned on, even though it was 4 PM in Bangkok. Obviously it had not been checked out... More 

Helpful?
Thank Carlos H
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Carlos H, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. Firstly I apologize for... More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here as a stopover and what a good call it was. A fantastic hotel with great service and excellent rooms. From the airport you come out at gate 4 and there you will meet many many Novotel drivers who are happy to assist you to the hotel. Not much more to say then I will be back !!!

Helpful?
Thank Garcia12000
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 days ago NEW via mobile

I was lucky to get an airline voucher to stay at Novotel after a re-scheduled flight ... the check-in was smooth with very friendly and helpfull staff ... there is a courtesy bus or you can use the covered walkway next to the Airtrain walkway ... there was a nice soft bed that ensured a restful sleep

Helpful?
Thank Mike M
A
1 review
Reviewed 5 days ago NEW

This hotel is always a very good place to stay when arriving or departing from Bangkok. Excellent service, food. Big rooms and very clean. Spa service is absolutely excellent. you can also relax at the wonderful swimming pool.

Review collected in partnership with Accorhotels.com

Helpful?
Thank O8586EKdominiquep
Victoria, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

We had a very early morning flight, so spent our last night in Thailand at Novotel Suvarnabhumi. The lobby is magnificent, check in quick and friendly and the rooms are quiet and very well appointed. We dined in The Square and had the buffet dinner which was excellent and had a wide variety of types of food - something for... More 

Helpful?
Thank wjswinton
Bonn
Level Contributor
195 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 5 days ago NEW

Arrived around 7 pm and were amazed to find the shuttle bus waiting at gate 4. Reached the hotel in minutes. Immediate check-in and upgrade to executive room on 4th floor. I was surprised by the attractive lobby with several restaurants and a lounge bar where we were served promptly and efficiently during happy hour. Food in the Thai restaurant... More 

Helpful?
Thank montemaranne
Level Contributor
63 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 days ago NEW

Free shuttle from/to airport. Peaceful and quiet to get a good night sleep even if jet lagged. Refreshing pool to cool off. Staff very friendly and helpful. I was upgraded to a suite as an platinum Accor member, which was enormous but terrific after a long plane flight

Helpful?
1 Thank jdoc2

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Region: Thailand > Samut Prakan Province > Bang Phli
Price Range: €142 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travellers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 30 Nov 2016 | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 30 Nov 2016 | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 15 Nov 2016 | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 Nov 2016 | Read review
“Try to get a room near the elevators, or it can be a long walk.”
 of 5 bubbles JillW935, 23 Oct 2016 | Read review
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