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4/2/2018 5/2/2018
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    Iberostar Ensenachos

    | Villa Clara, 52700, Cuba
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    4/2/2018 5/2/2018
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    Traveller (9867)
    Pool & Beach (3189)
    Room & Suite (1018)
    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “seafood” (478 reviews)
    “main lobby” (264 reviews)
    Public Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (5,481)
    Traveller rating
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    1 - 5 of 3,478 reviews

    Reviewed 3 days ago

    We have been visiting this hotel many times since 2006. This is our first time writing a review because we are surprised to see so many negative comments. We were at the resort right before hurricane Irma hit and we were evacuated Sept 6. But...More

    9  Thank Leofursa
    Response from Director A, Gerente at Iberostar EnsenachosResponded yesterday

    Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor....More

    Reviewed 4 days ago

    Great family resort as we went with daughter and family; however, we stayed in the over 18 area. This area had its own pool which was quiet. The buffets were good and the a la cartes were excellent. Our daughter and family have been here...More

    4  Thank 57Dari
    Response from Director A, Gerente at Iberostar EnsenachosResponded 3 days ago

    Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. First of all we would like to express our gratitude for the time and effort that you spent to share your personal impressions on your...More

    Reviewed 1 week ago

    Our experience on Iberostar Ensenachos did not met our basic expectation as normally should be an international brand with standard. We have been there for the week of the New year 2018. We stayed for 6 nights, and first 3 night were terrible. Terrible because...More

    12  Thank U5923LFclaudios
    Response from Director A, Gerente at Iberostar EnsenachosResponded 6 days ago

    Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Although we sincerely lament reading that your stay at our IBEROSTAR Ensenachos was not as enjoyable as it could have been, we would like to...More

    Reviewed 1 week ago

    One of the best resort we have stayed. Very large room,clean. Personal very helpful. Good activities. Beaches services perfect as 5 stars resort. Food top quality with lot of choice ( lobsters, shrimps, all kind of fish ect...). We check out at 05 h AM,...More

    Review collected in partnership with Iberostar
    6  Thank Nam Hai L
    Response from Director A, Gerente at Iberostar EnsenachosResponded 1 week ago

    Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor. There is nothing we love more than...More

    Reviewed 1 week ago

    We went to Cuba for the first time. The Iberostar Ensenachos has a wonderful and helpful personal. Best service ever. We were located at the Grand Village....just stunning....very quiet and luxurious feeling....the personal give you an outstanding service. The beach is beautiful....and one part of...More

    Review collected in partnership with Iberostar
    10  Thank Lemonner
    Response from Director A, Gerente at Iberostar EnsenachosResponded 1 week ago

    Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 506
    • Location
    • Caribbean >
    • Cuba >
    • Cayo Ensenachos
    • Also Known As
    • Iberostar Ensenachos Hotel Cayo Ensenachos ,
    • Occidental Royal Hideaway Ensenachos Cayo ,
    • Royal Hideaway Ensenachos ,
    • Occidental Royal Hideaway Ensenachos Hotel
    Add Photo Photos
    Traveller (9867)
    Pool & Beach (3189)
    Room & Suite (1018)
    Dining (821)
    Hotel & Grounds (4569)
    Family and Play Areas (169)
    Bathroom (162)
    Business Centre & Event Rooms (19)
    Nearby
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    Ask a question
    Questions & Answers
    gipbhere
    22 January 2018|
    Answer
    Response from sunlover1960 | Reviewed this property |
    If you want quiet are, yes it is. Depending on your travel date, there are loads of families. Having your own place to eat(Spa pool), quiet pool area etc. Worth it in my books.
    1
    Vote
    kitkat123
    22 January 2018|
    Answer
    Response from sunlover1960 | Reviewed this property |
    Both beaches are about 2km's long. Nice walking beaches. Do them several times a day when we are there.
    0
    Votes
    Vicky R
    22 January 2018|
    Answer
    Response from sunlover1960 | Reviewed this property |
    I eat mostly veggies and have never had an issue. You can talk with the chef also and have something made during your stay. At the A LA Carts...I usually hit the salad bar then have had just cooked veggies for my dinner... More
    0
    Votes
    Room Tips
    "Nice to have over 18 yrs (adults only) section in same resort when traveling with family with children."
    Read review
    "all rooms are good corner rooms are bigger."
    Read review
    "Spa area is without children"
    Read review
    "Block 32,33 are closest to the water park if you have children, block 42, 43 is close to both pool and beach"
    Read review
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