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Iberostar Ensenachos

5,544 reviews
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Traveller (9935)
Pool & Beach (3204)
Room & Suite (1185)
Overview
  • Excellent47%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“seafood”(482 reviews)
“italian restaurant”(214 reviews)
“main lobby”(265 reviews)
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (5,544)Write a Review
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1,612
1,186
457
177
91
Show reviews that mention
All reviewsseafooditalian restaurantmain lobbysanta claraa la carte restaurantsgolf cartpiano barspa areasurf and turffamily sectiondvd playerbeautiful resortadult poolbring a flashlightchickenlow tidebeach towels
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1 - 5 of 3,523 reviews
Reviewed yesterday

This place rocks, I can truly see why my parents have been coming here for ten years! The resort is clean, the food is beyond amazing, the drinks are spot on and the people are the bomb!!! Guerra Damarys at the adult pool bar is...More

1  Thank sarahdemm
Reviewed 2 days ago

this was my 3 th trip to cayo santa maria ,after eurostar (golden tulip now ) melias las dunas (2017)and now iberostar , very disappointed paying more money thinking to get on real 5 star hotel in cayo santa maria but only deserves 3 star...More

Thank NK K
Reviewed 2 days ago

We just returned today from 7 days (Feb 15-22). We stayed in the family section of the resort and travelled with a 4 year old and 7 year old. The resort was pretty heavily hit by the hurricanes in November and looking back at other...More

2  Thank Philip P
Response from Director A, Gerente at Iberostar EnsenachosResponded yesterday

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor. There is nothing we love more than...More

Reviewed 3 days ago

This was my 2nd time at this resort. I have also traveled to Varadero, Havana and most of other Caribbean islands to compare. I must say this resort has the BEST service in Cuba period. I was very impressed with the excellent service provided by...More

3  Thank sunlover00
Response from Director A, Gerente at Iberostar EnsenachosResponded yesterday

Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba. We really appreciate the time you took to let us know about your experiences while staying with us....More

Reviewed 3 days ago via mobile

We choose this resort on the recommendation of multiple friends and were not disappointed! This is probably the nicest beach we have encountered in Cuba: white powdery sand embedded with many beautiful shells. Snorkeling was decent. We saw a variety of fish including several barracudas...More

3  Thank Susan B
Response from Director A, Gerente at Iberostar EnsenachosResponded yesterday

Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor. We greatly appreciate your comments about the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (9935)
Pool & Beach (3204)
Room & Suite (1185)
Dining (822)
Family and Play Areas (169)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
agapinloutraki
24 February 2018|
Answer
Response from sunlover1960 | Reviewed this property |
Yes, in the main lobby and the Grand Village lobby. You can get the cards for this at the front desk.
0
Votes
hollyaddy
23 February 2018|
Answer
Response from sunlover1960 | Reviewed this property |
Anyone can use the Spa for treatments. You can't use the Spa pool or the Spa section pool etc unless you have booked the SPA section. You will have a bracelet indicating the section you have booked and will be asked to leave... More
1
Vote
Carol C
22 February 2018|
Answer
Response from sunlover1960 | Reviewed this property |
The buffet opens back up at 11pm.
1
Vote
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123456300
Room Tips
"stay away room 41 s"
Read review
"Rooms near the spa are closer to the lobby and pool."
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"The grand villas are well worth the upgrade"
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"bring your own pillow if you want to sleep well"
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