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24/12/2017 25/12/2017
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    Iberostar Ensenachos

    | Villa Clara, 52700, Cuba
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    24/12/2017 25/12/2017
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    Traveller (9844)
    Pool & Beach (3188)
    Room & Suite (1014)
    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “seafood” (470 reviews)
    “main lobby” (261 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Similar Hotel Deals
    See all 321 hotels in Cuba
    Write a ReviewReviews (5,443)
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    1 - 5 of 3,457 reviews

    Reviewed 2 days ago

    My wife and I stayed for a week. Good resort with nice staff. Beach very interesting with a gorgeous water. My advice is to stay at only-adults area, the atmosphere is much quieter and the rooms are really better maintained. The main restaurant is averaged...More

    1  Thank xavichusa
    Response from Director A, Gerente at Iberostar EnsenachosResponded yesterday

    Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor. There is nothing we love more than...More

    Reviewed 5 days ago via mobile

    So we were the first set of Canadians to visit this resort after hurricane Irma. 3 week prior to our vacation we called Air transat to ask about the condition of the resort , they assured us that it would be fully functional upon our...More

    3  Thank Jason J
    Response from QualityMCuba, Manager at Iberostar EnsenachosResponded 4 days ago

    Dear guest, Thank you so much for choosing our resort for your recent vacation in Cuba. We are very sorry to read our services were not up to the standard you have expected, but as you mentioned we are under recovery after the strong impact...More

    Reviewed 5 days ago via mobile

    If your looking for a great spot in Cuba with gorgeous beaches lots of kid activities and good food this is a great spot to go. We stayed here for a week with our 10 year old and 4 year old. Tons of activities ALL...More

    4  Thank Lisa B
    Response from Director A, Gerente at Iberostar EnsenachosResponded 2 days ago

    Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our...More

    Reviewed 1 week ago

    We booked a last minute vacation to Cuba in March 2016! This was our 3rd time to Cuba & this resort is one of the best. Typical to Cuba, the beaches and are the absolute best! For Cuba, the food was pretty good. My only...More

    3  Thank travel4funfunfun
    Response from Director A, Gerente at Iberostar EnsenachosResponded 2 days ago

    Dear Guest, We really appreciate the time you took to let us know about your experiences while staying with us. Thank you so much for sharing with us your excellent vacation at the IBEROSTAR Ensenachos here in tripadvisor. There is nothing we love more than...More

    Reviewed 1 week ago via mobile

    My wife and I just got back on Friday, Dec 1st from a week of relaxation and enjoyment at the Iberostar Ensenachos. We were the second group of Sunwing Ottawa passengers to go to Santa Clara. We were concerned if the Iberostar resort would be...More

    3  Thank Henk1951
    Response from Director A, Gerente at Iberostar EnsenachosResponded 2 days ago

    Dear Guest, On behalf of the management and the staff at IBEROSTAR Ensenachos we want to thank you for choosing us as your preferred destination in Cuba There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$184 - US$480 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 506
    • Location
    • Caribbean >
    • Cuba >
    • Cayo Ensenachos
    • Also Known As
    • Iberostar Ensenachos Hotel Cayo Ensenachos ,
    • Occidental Royal Hideaway Ensenachos Cayo ,
    • Royal Hideaway Ensenachos ,
    • Occidental Royal Hideaway Ensenachos Hotel
    Add Photo Photos
    Traveller (9844)
    Pool & Beach (3188)
    Room & Suite (1014)
    Dining (820)
    Hotel & Grounds (4547)
    Family and Play Areas (173)
    Bathroom (162)
    Business Centre & Event Rooms (20)
    Nearby
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    Ask a question
    Questions & Answers
    dudeottawa
    5 December 2017|
    Answer
    Response from roshell | Reviewed this property |
    I have had about 15 massages here and I have never seen a Vichy shower. I will check again in January while I am there or s is now since June?
    0
    Votes
    loriawood
    3 December 2017|
    AnswerShow all 3 answers
    Response from roshell | Reviewed this property |
    All pools in the hotel ( Park section, spa section and Grand Villas section ) except the small spa pool have a swim up bar. None are very deep, maybe 4 feet deep.
    0
    Votes
    riocenter
    29 November 2017|
    Answer
    Response from Stella E | Reviewed this property |
    En la playa hay poca sombra, solo unos reparos fabricados en cañas. En las piscinas si hay mucha sombra. Por lo menos antes del huracán, cuando estuve yo. Saludos.
    0
    Votes
    Google Translation
    Room Tips
    "In front of the only-adult swimming pool"
    Read review
    "All rooms are quite, all have interior vestibule with double doors and outdoor patios, no noise. They all are..."
    Read review
    "Try to get a second floor unit if mosquitoes love you."
    Read review
    "Each block of rooms are located in its own courtyard and near one of the facilities, I.e spa, lobby, pool etc"
    Read review
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