No cost quality Awful service 1 out of 3 Receptionists are rude In one week, no bed linen were changed No toiletries Good breakfast Even though the company is close ( 10mins walking ), never ever will I stay in this hotel.
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My wife daughter and I was staying here as a leg of a road trip. We just needed an easy clean place to stay comfortable. The place is clean and the rooms are ok. But we did not get the requested double bed, and I...More
Just stayed a week in this hotel on the outskirts of Berlin. The location is really nice, in a small town about a 35 minutes train ride from central Berlin. It's about a 5 minute walk to the train station, through a pedestrian zone with...More
Thank you very much for taking the time to share your experience in Hennigsdorf, we are glad you spent an enjoyable time and that our team was able to provide the great service we aim for. We are already working with a company on a...More
The room was a good size and clean but the breakfast was unbelievably poor. Most food had run out, no milk, so simply had to give up. Asked reception to call me when food was topped up but they did not care and I received...More
Thank you very much for your review. We are really sorry, that you could not enjoy our breakfast. At the time you wanted to have your breakfast a big group was also there. We did our best to refill the buffet all the time. Our...More
If you want people to come back PLEASE tell all your staffmembers to say the same. Checking in i was told to pay when checking out. Now my boyfriend forgot something in the car and was stopped, they said we had to pay in the...More
Thank you for taking the time to comment on your stay. Our team is know to be very professional, kind and always willing to help. We are sorry to hear that you have not met this attitude throughout your stay. Your comments have been seriously...More
"Ask for a room facing the garden. And make sure you get a room on the 3rd floor and above, 1st and 2nd used..."