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- Excellent42%
- Very good31%
- Average16%
- Poor6%
- Terrible5%
Travellers talk about
Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Laundry Service
Self-Serve Laundry
Star rating provided by Expedia.
3 Star Hotel
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Standard Room
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Show reviews that mention
All reviewsgreen acresconical hillbedroom chaletthe kitchenone nightundercover parkingbit datedtwo single bedscooking facilitiesfamily holidaybeds were comfortabledefinitely stay here againenjoyed our stayheat pumpon arrivalfree wifihot pools
JustPlaneMad
Te Anau, New Zealand
Reviewed 26 May 2017 There was a muckup with the booking I had made on booking.com. The room I had booked was advertised as having a Queen, and two single beds in a 1 bedroom unit which suited us brilliantly. Checked In, paid and was pointed to my room...More
Hi JustPlaneMad,
Thanks for sharing your experience here with us, and I do apologize on behalf of our motel for any trouble caused to you.
As long as I'm concerned, our trainee receptionist had a few misunderstanding with you and please may you state your...More
Reviewed 22 May 2017 We loved Greenacres! We were taken care of and were given perfect service. The room / mini apartment had all we needed. We cooked a meal, then used the spa, then watched a movie. It was a much needed relaxing night. I will definitely stay...More
Hi Toddhanson,
It's really pleasant to hear this feedback from you. And thanks for spreading your joyful experience here.
Wish to see you soon
maddiieheronn
Melbourne, Australia
Reviewed 9 May 2017 via mobile Only stayed here for a night as we were passing by.. the hotel was in a great location with a nice view however the rooms were very outdated... the motel smelt old and all the furniture and appliances were very old. The heater didn't work...More
Hi Maddiieheronn,
Thanks for leaving this feedback here for our improvement.
We have been consistently making renovation in our motel since last year, and a lot more make-over is about to take place this year.
Many thanks and warm regards
vocabulary11111
Frankfurt, Germany
Reviewed 1 March 2017 Housekeepers and reception were extremely friendly. Great view and clean rooms. It has an amazing garden and is pet friendly! There is a great view over the valley and unforgettable sunsets are included. Some rooms may need some renovation and refurbishment.
I can highly recommend...More
Hi Felix, Madlene, and Angela,
I'm so pleased to read this review from you, we will keep doing the best for our guests!
Thanks in deed~
Reviewed 1 March 2017 via mobile We travelled as two couples, on check in we were allocated rooms 2 & 5. Room 2 was a reasonable room with a modern bathroom and A/C. Room 5 was not. We asked to be moved and the Receptionist kindly moved us to No 1,...More
Dear Mr./Mrs. Lewis,
Thanks for writing this review for us, I do apologize for any inconvenience caused during your stay at our motel.
However, our rooms are cleaned and vacuumed every single time when our housekeeping staff fully clean the room, probably the dirt has...More
View more reviews
Awards & Recognition
Certificate of Excellence Amenities
Hotel Amenities
Free Parking
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$83 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#6 Family Hotel in Hanmer Springs
Room types
Kitchenette, Non-Smoking Rooms
All photos (48) 48
Full view
"10 or 11 for a good view!"
"All good, separate chalets, not rooms. Well 99% are."
"We loved it here....it was nice & peaceful & this is our about our 4th stay"
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