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Heritage Hanmer Springs

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Heritage Hanmer Springs
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611 Reviews from our TripAdvisor Community

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Showing 598: English reviews
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Cowaramup, Australia
Reviewed 2 days ago NEW

I only wish that I had come across the Heritage chain at the beginning of our tour around New Zealand because it would have taken away the worry if a hotel was going to be up to our standards. It was pure luck that we came across Heritage. As we are from the West Coast of Australia we were just...

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Thank Rob B
Reviewed 6 days ago NEWvia mobile

Travelling through to Picton with my partner and decided to stay a night in Hamner Springs. The hotel is a beautiful, old heritage building with lovely grounds, a pool and units out the back. It's in a great location too, we were able to walk everywhere in town. Great, friendly staff who were super helpful. We stayed in the main...

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Thank Carrie G
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear Carrie G Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are glad that you enjoyed your stay with us and hope to see you again soon. Best regards, Duncan Mackenzie General Manager

Reviewed 1 week ago NEWvia mobile

Lovely heritage hotel, with clean rooms and spacious grounds conveniently located right in the centre of town. You will pay a premium for the location and old world charm - initially I was unsure if it was worth it but in the end decided it probably was.

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Thank Mark P
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear Mark P Thanks for posting a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are glad that you enjoyed your stay and hope to see you again soon. Best regards, Duncan Mackenzie General Manager

Yorkshire
Reviewed 1 week ago NEW

We only stayed here one night but really enjoyed our time at this delightful, very traditional hotel. Our room was very spacious & comfortable, staff were all friendly & pleasant & we had a very good dinner & breakfast in the hotel restaurant. The only down side was the quietness in the restaurant gave a slight lack of ambience.

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Thank Sedateskier
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear Sedateskier Thanks for posting a review on Tripadvisor. We really appreciate your feedback and are glad that you enjoyed your stay with us. Thanks again for your feedback and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

Nanaimo, British Columbia, Canada
Reviewed 1 week ago

Beautiful building, very nice rooms, excellent location just blocks from the hot springs. Good service, clean spacious rooms, nicely landscaped grounds. Comfortable and clean, reasonable value. We didn't eat at the hotel so, can't speak to the restaurant.

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Thank David I
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear David I Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are glad that you enjoyed your stay with us. Thanks again for your feedback and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

Reviewed 1 week ago via mobile

Generous heritage management and helpful staff provided a supremely comfortable unit for our team of 3 cyclists travelling molesworth and rainbow valleys as part of kaikoura earthquake fundraiser . Perfect setting and a great shelter from the elements Recommended as the best place in hanmer and delivers !!

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Thank Pggwrightson B
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear Pggwrightson B Thanks for posting a review on Tripadvisor. We are glad that you enjoyed your stay with us and it was our pleasure to host you here at the hotel to assist your fundraising for Kaikoura. We wish you all the best for the rest of your bike trip! Best regards, Duncan Mackenzie General Manager

wales
Reviewed 1 week ago via mobile

Had originally booked to stay in Kaikoura but due to earthquake had to find a more convenient stopover on journey from Christchurch to Blenheim .Hotel was lovely, we stayed in the original building on the first floor. Had previously read about the lack of a lift, no problem they offer to take your bags up to your room for you....

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Thank samoWales
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear samoWales Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback and are glad that you enjoyed your stay with us. We hope you had a good trip home and we hope to see you again soon. Best regards, Duncan Mackenzie General Manager

Nelson, New Zealand
Reviewed 2 weeks ago

Lovely room upstairs in main building overlooking the gardens and pool. Lighting quality could be improved but a lovely room with a balcony and comfortable bed and friendly staff. We would stay again.

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Thank mina s
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear mina s Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are thrilled that you enjoyed your stay and hope to see you again soon. Best regards, Duncan Mackenzie General Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

We only had the one night here and had an early start to catch the ferry at Picton so didn't have much time to enjoy the facilities. The room was great - still with the sash windows - and had all amenities you would expect of a class hotel. Our room was in the main building and we could see...

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Thank Roland_Pauline
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear Roland_Pauline Thanks for posting a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are thrilled that you enjoyed your stay and hope to see you again soon. Best regards, Duncan Mackenzie General Manager

Sydney, Australia
Reviewed 2 weeks ago via mobile

A lovely old hotel with a wonderful local history displayed in B&W photos in the bar and restaurant. Our room was very comfortable with wonderfully luxurious beds and pillows. The welcome was effusive and our drinks and evening meal were lovely. The hotel has not only regular rooms but chalets throughout its extensive grounds. A few things spoiled our stay...

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Thank AstroSeekers
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this review

Dear AstroSeekers Thanks for taking the time to post a review on Tripadvisor. We really appreciate your feedback because it helps us to maintain and improve the services we offer. We are glad that you enjoyed your stay overall but are disappointed that little things detracted from your experience. I have spoken to the Food & Beverage team to make...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Isobel's Hanmer Springs Restaurant
Isobel's Hanmer Springs Restaurant
Cuisines: European, New Zealand
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Just 90 minutes from Christchurch, Hanmer Springs is the perfect place to escape the pressure of the city and relax in the natural beauty of the Southern Alps. The Heritage Hanmer Springs is a landmark hotel in the heart of Hanmer Springs Village, just a short stroll from the shops and the famous Thermal Pools. Nestled in 9 hectares of beautifully landscaped gardens, the historic Hanmer Lodge building offers the perfect retreat from the stress of modern life. Relax and enjoy the peaceful outdoor setting that the hotel provides, including our tennis court and outdoor swimming pool (seasonal). ... more   less 

Additional Information about Heritage Hanmer Springs

Address: 1 Conical Hill Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: €105 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Hanmer Springs 4.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline and Hotels.com so you can book your Heritage Hanmer Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Heritage
Heritage Hotel Hanmer Springs
Hotel Style:
#8 Luxury Hotel in Hanmer Springs
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hanmer Springs staff and other travellers.
3 questions
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Metro Manila, Philippines
Ballarat Victoria Australia
over a year ago

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Questions? Get answers from Heritage Hanmer Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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