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6/8/2017 7/8/2017
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    Platino Hotel & Casino

    Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$94
    US$73
    SAVE US$21
    US$94
    US$94
    Traveller (50)
    Room & Suite (27)
    Dining (1)
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    Overview
    • Excellent48%
    • Very good30%
    • Average14%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    3.0 Star Hotel
    All hotel details
    Hodelpa Centro Plaza Hotel
    281 reviews
    #3 of 9 hotels in Santiago de los Caballeros
     
    Matum Hotel & Casino
    97 reviews
    #8 of 9 hotels in Santiago de los Caballeros
     
    Hodelpa Gran Almirante Hotel & Casino
    379 reviews
    #1 of 9 hotels in Santiago de los Caballeros
     
    Hodelpa Garden Court
    193 reviews
    #2 of 9 hotels in Santiago de los Caballeros
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (181)
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    There are newer reviews for Platino Hotel & Casino
    See the most recent reviews

    11 - 15 of 136 reviews

    Reviewed 19 April 2017

    This hotel is an excellent place to stay in Santiago, D.R........it's service and attention are top notch....I stayed at Hotel Platino, for the first time back in February and it was a great experience, that's why I decided to stay again the second time around...More

    Review collected in partnership with this hotel
    1  Thank Santiago A
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 20 April 2017

    Dear Valued Guest: We are delighted to have read your 5-bubble review, it is awesome that you noticed our service and attention. We want all of our customers to experience this, because we feel vacations should be relaxing and comfortable. We will continue to provide...More

    Reviewed 10 April 2017

    A friend of my family book this hotel for a friend and I as we did know the area. What a great choice. Great location and people. There is a lounge and some food choices in walking distance from the hotel. The front desk will...More

    1  Thank Sherwin P
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 12 April 2017

    Dear Sherwin: It is great to hear that you found our hotel to be a great choice. Our location and staff is one of the many reasons our guests keep coming back to us. We are minutes from the airport and also the famous city...More

    Reviewed 5 April 2017

    This is my third trip to the DR, but my first to Santiago. I had to find a hotel quickly and someone recommended this hotel. I was clean comfortable and they offered me a bigger room for the standard price when I told them I...More

    Thank Mike_loves_DR
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 7 April 2017

    Dear Valued Guest: We are delighted to have read your review and are glad we have you a loyal guest in the future. Here at Platino, we simply want our guests to feel comfortable and at ease while staying in Santiago. Our centric location, great...More

    Reviewed 21 March 2017

    This hotel has poor communication and terrible guest services. Once we arrived we were told that we had all these things in the room such as a mini bar, snacks among others. Once we checked out someone went to the room with a list to...More

    Thank MJMarte88
    Response from Hotel P, General Manager at Platino Hotel & CasinoResponded 23 March 2017

    Dear Valued Customer: I would like to thank you for taking the time out to review us, also to apologize if we caused any inconvenience during your trip and if there was a problem with communication during your stay. I am glad you noticed our...More

    Reviewed 20 March 2017 via mobile

    I came from New York city and stayed here for two weeks and my experience was very pleasant, it's true that the complimentary breakfast should be improved but the service is nothing but excellent and the dining room is cozy and well distributed. As soon...More

    Thank Manuel D
    Response from Hotel P, Manager at Platino Hotel & CasinoResponded 21 March 2017

    Dear Manuel: First we hope your trip back to New York City went well and are glad you had a pleasant stay with us. Thank you for your 5-bubble review. Glad you found our dinning area to be cozy and distributed well. Here at Platino,...More

    Hodelpa Centro Plaza Hotel
    281 reviews
    #3 of 9 hotels in Santiago de los Caballeros
     
    Matum Hotel & Casino
    97 reviews
    #8 of 9 hotels in Santiago de los Caballeros
     
    Hodelpa Gran Almirante Hotel & Casino
    379 reviews
    #1 of 9 hotels in Santiago de los Caballeros
     
    Hodelpa Garden Court
    193 reviews
    #2 of 9 hotels in Santiago de los Caballeros
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Details
    • Price range
    • US$56 - US$92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Cheap Tickets, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your Platino Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santiago Province >
    • Santiago de los Caballeros
    • Also Known As
    • Platino Hotel Santiago
    Add Photo Photos
    Traveller (50)
    Room & Suite (27)
    Dining (1)
    Hotel & Grounds (42)
    Business Centre & Event Rooms (1)
    Nearby
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    7.84 km away
     
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    Matum Hotel & Casino
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    zil018
    28 June 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Trip advisor does not allow email addresses to be posted on answer/questions. We will send you a private message, we look forward to having you stay with us. Have a great weekend. Guest Services Platino... More
    0
    Votes
    michir77
    10 April 2017|
    Answer
    Response from Hotel P | Property representative |
    Dear Michir77: We would like you to know that we are always updating our rooms throughout the year. We strive to be the best in our category. All of our rooms currently have LED flat screens and most have received... More
    0
    Votes
    Jose C
    28 February 2017|
    Answer
    Response from Hotel P | Property representative |
    Estimado Jose, Nuestro numero de telefono es 8097247576. Guest Services Platino Hotel & Casino
    1
    Vote
    Room Tips
    "very nice and good view"
    Read review
    "Guest requests and inquiring are WELCOMED..."
    Read review
    "give tips moderatly they go above and beyond customer service"
    Read review
    "Feels dated, but service makes it worthwhile."
    Read review
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