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23/12/2017 24/12/2017
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    Platino Hotel & Casino

    Estrella Sadhala Ave, Santiago de los Caballeros 51031, Dominican Republic
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    23/12/2017 24/12/2017
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    US$64
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    Traveller (59)
    Room & Suite (27)
    Dining (1)
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    63 reviews
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    Hodelpa Gran Almirante Hotel & Casino
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    #2 of 9 hotels in Santiago de los Caballeros
     
    Overview
    • Excellent49%
    • Very good30%
    • Average13%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    3.0 Star Hotel
    All hotel details
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    Aloha Sol Hotel
    63 reviews
    #7 of 9 hotels in Santiago de los Caballeros
     
    Hotel Los Jardines
    57 reviews
    #5 of 9 hotels in Santiago de los Caballeros
     
    Matum Hotel & Casino
    100 reviews
    #9 of 9 hotels in Santiago de los Caballeros
     
    Hodelpa Gran Almirante Hotel & Casino
    403 reviews
    #2 of 9 hotels in Santiago de los Caballeros
     
    Rooms
    23 Dec24 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (194)
    Traveller rating
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    1 - 5 of 145 reviews

    Reviewed 3 days ago

    Hotel platino is a 5 star hotel compare to the resorts that i have been to. The staffs are very friendly and well mannered and fully well train to give excellent service. Front desk was a great pleasure to assist in any way they could...More

    Thank Charles P
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 2 days ago

    Dear Valued Guest: Reviews like this truly make us smile and we would like to thank you for taking the moment to share them. We are happy that you felt right at home with our service and our friendly staff. We want to do our...More

    Reviewed 1 week ago

    The city of Santiago de los Caballeros is vey beautiful and very clean. The staff people at the reception offered great assistance and always managed to do their utmost to satisfy our demands. They are very professional and Miss Fabiola Baez at the reception is...More

    Thank ashbay24
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 1 week ago

    Dear Valued Guest: It is wonderful to have read your review and we are glad that you found our service to be great. Many of our guest's simply want a clean, comfortable place close to the center city and airport. We have sent your regards...More

    Reviewed 4 weeks ago

    The staff members at the Hotel Platino treated me like family. Kirsys, Laury, and Fabiola treated me with so much respect and love! Always making sure that I felt great! They also told me about the great Places that I can visit in the city...More

    Thank Christopher S
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 3 weeks ago

    Dear Valued Guest: We are delighted to have read your comment and it bring us great joy that you found our front desk staff to be great. We are committed to offering great customer service to our guests. Santiago is wonderful city, our hotel is...More

    Reviewed 12 October 2017 via mobile

    My flight was early in the morning. The desk person was not very nice and welcoming. Threw the key down on the desk and walked away. The room was a good size but lacked enough outlet, the bed was clean and we'll made. The bathroom...More

    Thank Sven R
    Response from Platino H, General Manager at Platino Hotel & CasinoResponded 3 weeks ago

    Dear Valued Guest: We would like to thank you for taking the time to review us. Our guests' satisfaction is our utmost priority. We have tried to reach out to you directly to investigate the matter further but have yet to receive a response. Rest...More

    Reviewed 7 September 2017

    Stayed here in July 2017. Have stayed on at least 2 other separate occasions prior to that. Nice location, nice little place, very comfortable. It is priced just right based on the decor. It's not a Ritz Carlton so don't expect one. The service however...More

    Thank avonstreet
    Response from Platino H, Manager at Platino Hotel & CasinoResponded 22 September 2017

    Dear Valued Guest: We would like to personally thank you for taking the time to write your wonderful review about our hotel. We are delighted that you mentioned we offer great service and felt very comfortable. Our location, just minutes from the airport and center...More

    Aloha Sol Hotel
    63 reviews
    #7 of 9 hotels in Santiago de los Caballeros
     
    Hotel Los Jardines
    57 reviews
    #5 of 9 hotels in Santiago de los Caballeros
     
    Matum Hotel & Casino
    100 reviews
    #9 of 9 hotels in Santiago de los Caballeros
     
    Hodelpa Gran Almirante Hotel & Casino
    403 reviews
    #2 of 9 hotels in Santiago de los Caballeros
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    Details
    • Price range
    • US$56 - US$93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire and Cheap Tickets so you can book your Platino Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santiago Province >
    • Santiago de los Caballeros
    • Also Known As
    • Platino Hotel Santiago
    Add Photo Photos
    Traveller (59)
    Room & Suite (27)
    Dining (1)
    Hotel & Grounds (50)
    Business Centre & Event Rooms (1)
    Nearby
    Aloha Sol Hotel
    63 reviews
    1.63 km away
     
    Hodelpa Gran Almirante Hotel & Casino
    403 reviews
    2.48 km away
     
    Hotel Los Jardines
    57 reviews
    1.89 km away
     
    Matum Hotel & Casino
    100 reviews
    .98 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Pamela P
    13 November 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Thank you for your question. We do offer airport pickup for an additional fee since we out source this service. Since your information is sensitive, we will contact you directly to ask for your... More
    0
    Votes
    brent s
    16 September 2017|
    AnswerShow all 4 answers
    Response from Platino H | Property representative |
    Dear Brent: Thank you for your question, we are approximately 15 to 20 minutes away from the airport. Which equals to about 15.2KM in distance. We have a shuttle service for an additional charge. Please contact us directly... More
    0
    Votes
    zil018
    28 June 2017|
    Answer
    Response from Platino H | Property representative |
    Dear Valued Guest: Trip advisor does not allow email addresses to be posted on answer/questions. We will send you a private message, we look forward to having you stay with us. Have a great weekend. Guest Services Platino... More
    0
    Votes
    Room Tips
    "Room 424 gave me a great view of the garden and the front view from my hallway. Room service was excellent..."
    Read review
    "Each room is comfortable, although we usually choose the executive, I think that is enough."
    Read review
    "before paid, ask for a tour..."
    Read review
    "very nice and good view"
    Read review
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