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Hodelpa Gran Almirante Hotel & Casino

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Hodelpa Gran Almirante Hotel & Casino
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322 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Truro, Canada
Reviewed 2 days ago NEW

I stayed in this hotel for only a matter of hours after my sunwing flight was delayed and the resort i was staying in was full. Actually no rooms were available anywhere in Puerto Plata. Sunwing sent about 100 of us to this hotel. We were very pleasantly surprised. It is clean and the beds are very comfortable. I only...

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Helpful?
1Thank Lisa J
Reviewed 5 days ago NEW

I had a great stay at the Gran Almirante. It is very clean and the staff are very friendly and knowledgable. Jean Carlos and Josefina were so nice and made my stay very pleasant. Would definitely recommend this hotel.

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1Thank Julie C
New York City, New York
Reviewed 5 days ago NEW

The best rated hotel in Santiago is very good but not great. Although, I have to say my second visit was better than my first visit. The first time I got a small room which was just OK but old and in need of renovation. This week I got a newly renovated room with new bathroom floors, bed, mattress etc.....

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1Thank WingsAmerica
New York City, New York
Reviewed 2 weeks ago via mobile

This hotel is the best hotel in Santiago Dominican republic. Now remember this is an inner city. The staff is very nice. The gym is not that great but it will do. The hotel restaurant are descent. American food restaurant next to the hotel. Supermarket 2 blocks away,. Which serves food. Close to downtown Santiago. Overall for the price a...

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1Thank Jose C
Washington DC, District of Columbia
Reviewed 3 weeks ago

First, I will say take the upgrade to the Imperial level if it is offered, it is worth it! The room we had was very well proportioned, very nicely furnished and the beds were beyond comfortable. The first morning, it was hard to leave the bed ad room. On the Imperial Level, you have your own separate concierge, free breakfast,...

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1Thank Alonzo B
hoteleshodelpa, Hodelpa Management at Hodelpa Gran Almirante Hotel & Casino, responded to this review

Dear Alonzo B, Thank you for choosing Hodelpa Gran Almirante for your stay in Santiago. We truly appreciate you took the time to write your thoughts on your experience with us at the Imperial Club. The fresh pineapple served to you in substitution of the fresh fruit is a nice touch and shows our dedication to details.... We also thank...

Reviewed 6 January 2017 via mobile

I loved my stay at this hotel, the people are great and treat you very well. I will recommend it. It was a trip with 9 family members and we all love this hotel. The rooms are comfortable, and the breakfast is to die for. Will go again.

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1Thank Leti P
hoteleshodelpa, Hodelpa Management at Hodelpa Gran Almirante Hotel & Casino, responded to this review

Dear Leti P, Thank you for staying at Hodelpa Gran Almirante during your stay in Santiago. We sincerely appreciate your kind words on your experience with us and we are glad that all 9 of you loved the hotel and the people who work there! We look forward to having you again for another memorable time in the DR. Best...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 6 January 2017 via mobile

It is the best hotel located in Santiago de los Caballeros. Employees make your stay great. They have different types of room all cleaned and renovated. Restaurants, room service and amenities are really good and they have very good diversity. We have stayed a couple of times in the hotel and it's been a great experience. Clean, great staff, food,...

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2Thank A TripAdvisor Member
hoteleshodelpa, Hodelpa Management at Hodelpa Gran Almirante Hotel & Casino, responded to this review

Dear Guest, Thank you for taking the time to write your thoughts on your stay with us at the Hodelpa Gran Almirante. We are happy to read that you consider us the best hotel in Santiago and that you will keep staying with us! There are no doubts that our biggest asset is our great staff and we thank you...

Atlanta, Georgia
Reviewed 1 January 2017

I would give this a terrible rating but the hotel, itself, is quite nice. Unfortunately, the staff are unpleasant if not down right rude. The staff look down at you, are helpful only when prodded, and are homophobic. When checking in, my husband and I were asked at least FOUR times by the person checking us in if we are...

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1Thank Stephen W
hoteleshodelpa, Hodelpa Management at Hodelpa Gran Almirante Hotel & Casino, responded to this review

Dear Mr. Ward, First of all we would like to apologize if somehow members of our staff made you feel you and your husband uncomfortable. We can assure you that there was never the intention to do so. It took us a little to answer your comment precisely because we took great care in investigating what happened and we understand...

Guaynabo, Puerto Rico
Reviewed 18 December 2016 via mobile

Excellent hotel with a lot of details for the guest since the check it to the check out. Good dinner and breakfast make to the order. Definitely a place to return. Hotel employees very courteous. Have been in DR more that 15 times, this is one of the best.

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1Thank Victor R
hoteleshodelpa, Hodelpa Management at Hodelpa Gran Almirante Hotel & Casino, responded to this review

Dear Victor R, Thank you for choosing Hodelpa Gran Almirante for your stay in Santiago. We sincerely appreciate your nice words on your experience with us and we thank you for saying we are one of the best hotels in DR. We hope to see you again very soon! Best wishes. Hodelpa Management

Miami, Florida
Reviewed 15 December 2016

First class hotel all the way, the cleanliness, attention, security and a well trained staff made our visit an unforgettable one, my self and family will definitely be back and tell our friends, Congratulation to the management and a very special thank you to the Resident Mgr. for all his attention and courtesies.

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3Thank mandoe61

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hodelpa Gran Almirante Hotel & Casino

Address: Ave Salvador Estrella Sadhala, Santiago de los Caballeros 51000, Dominican Republic
Region: Caribbean > Dominican Republic > Santiago Province > Santiago de los Caballeros
Price Range: €158 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hodelpa Gran Almirante Hotel & Casino 3.5*
Number of rooms: 154
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Also Known As:
Hodelpa Gran Almirante Hotel And Casino
Hodelpa Gran Almirante Hotel Santiago
Gran Almirante
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Questions & Answers

Here's what travellers have asked, with answers from Hodelpa Gran Almirante Hotel & Casino staff and other travellers.
8 questions
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Questions? Get answers from Hodelpa Gran Almirante Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to ask for a newly renovated room”
 of 5 bubbles WingsAmerica, 14 Feb 2017 | Read review
“The rooms on the Imperial Level were very nice and the floor is very quiet.”
 of 5 bubbles Al0nz0B, 25 Jan 2017 | Read review
“Find somewhere else to stay with a more friendly atmostphere.”
 of 5 bubbles N8346VZstephenw, 1 Jan 2017 | Read review
“All rooms have excellant views specially the front rooms overlooking the mountains and the poolside ar very fresh and quiet.”
 of 5 bubbles mandoe61, 15 Dec 2016 | Read review
“stay away from front side.. ( north facing rooms should be quieter...)”
 of 5 bubbles ECO72, 13 Dec 2016 | Read review
5 of 5