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The Feathers Hotel

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1 room 2 adults 0 children
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577 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Horsham, United Kingdom
Reviewed 2 days ago NEW

we visited the Feathers to meet up with old friends and had a very enjoyable meal with friendly, efficient service. We were made to feel very welcome and they were happy to let us stay and chat most of the afternoon. The belly pork and fish pies were very good.

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Thank Gill S
Helmsley
Reviewed 5 days ago NEW

Great stay , staff very helpful and amenable, will go back, room very comfy and great location, perfect place for a stay with comfortable rooms and great decor .I will recommend this place to my friends

Review collected in partnership with this hotel
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Thank V8575XNdavids
Helmsley
Reviewed 6 days ago NEW

A hotel with great character and ambience in delightful market town on edge of North York Moors. Generally very good and efficient service. Manager particularly helpful in meeting our special requests. Bed very comfortable / superb bedroom. Helpful friendly staff.

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Thank S3370GLdavidj
Lincoln, United Kingdom
Reviewed 6 days ago NEW

visited on two occasions, unfortunately the first time not being that hopeful. Arrived at 1500 and asked about food, unfortunately had stopped serving at 1400. No other alternative was offered. The second time was much better. We had the selection of tapas type dishes and had 6 for £22.00. This was a little indulgent but the mixture was spot on....

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Thank jdragon68
Hartlepool, United Kingdom
Reviewed 1 week ago via mobile

Used to be one of my regular favourites but walked in and walked out as the approach by the staff was really very unwelcoming. Used to have a lot of long term familiar staff who always made a real effort but all seems to have changed and feels like there is a real training issue. Shame as it's a real...

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Thank monkeyhan
Helmsley
Reviewed 1 week ago

We have stayed in other hotels and B & B s in the area and overall The Feathers has proven to be the best so far. Value for money, service and staff attention to detail (apart from a minor lapse in a breakfast order) were exemplary.

Review collected in partnership with this hotel
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Thank 557joycel
Feathers H, Manager at The Feathers Hotel, responded to this review

I wish to thank you for choosing to stay with us and I am very happy that we proved to be the best so far. I apologise about the issue with the breakfast order hope this didn't effect your overall stay. I hope you decide to return back to us again.

Bradford, United Kingdom
Reviewed 1 week ago via mobile

We have been to this hotel many times, It's welcoming and staff are very professional,rooms are Cosy and best of all for us is that they accommodate our little dog who's been going with us since a Pup 8yrs.food fantastic !

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Thank adamrhysloz
Feathers H, Manager at The Feathers Hotel, responded to this review

I wish to thank you for your repeat custom it is very much appreciated. It shows that we must be doing something right if you keep on returning, I hope we can continue to impress you and you carry on coming back. I look forward to seeing you next time.

Reviewed 1 week ago via mobile

Been eating at the feathers for years at many functions, my lord what has happened? Frozen veg, seafood cocktail no sauce and half the fish mentioned on the menu missing, pavalova more like a pancake!! 1 raspberry and abit of coulis. Staff wearing jeans, asked for a refill of the jug of water 3 times, never arrived. Staff use to...

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1Thank Kerry W
Feathers H, Manager at The Feathers Hotel, responded to this review

I would like to start off by apologising for the issues you detailed above, everyone at the Feathers hates seeing a bad review and will aim to fix the issues straight away. I would just like to assure you that none of our veg is frozen or gets frozen it is all fresh that we get delivered everyday. None of...

Lincoln, United Kingdom
Reviewed 1 week ago

This is an excellent little hotel, the staff are all very friendly and nothing is too much trouble, the rooms are nice and the food is good, the hotel provided a dog welcome kit, which is a lovely touch, great position in the centre of Helmsby. we are looking forward to another visit soon.

Review collected in partnership with this hotel
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Thank debra224
Feathers H, Manager at The Feathers Hotel, responded to this review

Amy the young lady on reception is very pleased to see that her dog hampers are a great little touch, I am pleased that you found all the staff to be friendly. I look forward to your next visit with us again.

Boston, United Kingdom
Reviewed 1 week ago

Me and my husband had one nights stay here on Sunday (12th February) were greeted by the friendly and welcoming receptionist (Mary) and were served dinner and breakfast my Andre who was charming, polite and saw to our every need - just what you want from a waiter - there when you need him but not overbearing - all staff...

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Thank Daisy P
Feathers H, Manager at The Feathers Hotel, responded to this review

Thank you for writing such a great review! I would firstly like to thank you for your kind words said about Andre and Mary they both appreciate it a lot. I am very pleased to read that you had a fantastic meal on the night time as well. I look forward to you coming back.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Feathers hotel part of the Coaching inn Group, is situated on the market square in Helmsley on the edge of the North Yorkshire Moors. This country inn offers a delightful mix of historic charm and Yorkshire hospitality. Its 25 bedrooms are all equipped with televisions, tea trays and toiletries. The hotel has an excellent local reputation for good food and fine ales. The Pickwick Bar with its low ceilings and open fire boasts a bar which is the longest piece of work created by Robert Thompson, famous for his Mouseman furniture. Bar meals are served in the cosy Feversham Bar using the very best local produce, the restaurant serves good English food both at lunchtime and in the evening. There is limited private parking at the rear of the hotel. Rooms and food are available all year round including Christmas day its self. ... more   less 

Additional Information about The Feathers Hotel

Address: 5-6 Market Place, Helmsley YO62 5BH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: €78 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Feathers Hotel 4*
Number of rooms: 25
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Also Known As:
Feathers Hotel Helmsley
The Feathers Hotel Helmsley, North Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Feathers Hotel staff and other travellers.
5 questions
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Kingston-upon-Hull, United Kingdom
1 month ago
4 months ago
Scunthorpe, United Kingdom
7 months ago

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Questions? Get answers from The Feathers Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room not used”
 of 5 bubbles jdragon68, 19 Feb 2017 | Read review
“If you are a couple opt for a basic double not a superior double which is basically a family room”
  • Light bulb left on the bed
  • Not great for a romantic night away!!
 of 5 bubbles sarahwD741QZ, 12 Feb 2017 | Read review
“The rooms in the annexe building are nice and quiet”
 of 5 bubbles JaneGraeme, 5 Jan 2017 | Read review
“We stayed on the top floor - our room was very quiet, even though it looked over the market square where there was car parking”
 of 5 bubbles MarionD781, 3 Jan 2017 | Read review
“Didn't sleep here just called in for lunch”
 of 5 bubbles djmedia2016, 22 Dec 2016 | Read review
5 of 5