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The Black Swan Hotel

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1 room 2 adults 0 children
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1,341 Reviews from our TripAdvisor Community

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Showing 1,339: English reviews
Bradford, New Hampshire
Reviewed today NEW

We usually visit a couple of times a year. We stayed just into the New Year & everything was still Christmassy, loved the idea of a wreath on every bedroom door! Super food as usual all round & friendly welcome from the moment we arrived to when we left.

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Thank janetwT7986WP
West Yorkshire, United Kingdom
Reviewed yesterday NEW

It was my first time staying at the black swan, I have always wanted to stay after many a visit to Helmsley. It did not disappoint, from start to finish the service was fantastic, met with a warm welcome At reception and the friendly and helpful staff in the bar and resturants area. The beds were the comfiest hotel beds...

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Thank rebeccasH9372MN
Harrogate, United Kingdom
Reviewed yesterday NEW

We had a lovey stay at the Black Swan; the staff were friendly and helpful, the rooms beautiful and clean and the food and service in the bar and restaurant was 10 out of 10. Thank you! We shall definitely be returning!

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Thank E3977OBjuliah
Durham, United Kingdom
Reviewed yesterday NEW

Had our second visit to the fabulous black Swan hotel in Helmsley in January 2017. Was an extra special trip as it was a combined 40th birthday trip for my wife and our 6th anniversary. Lovely extra touch with two cards for our special occasions in our room and was given exactly the same room we had stayed in a...

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Thank Snappa1840
Otley, United Kingdom
Reviewed yesterday NEW

Lovely country hotel complete with fireside bar,superb restaurant and great rooms. A friendly Yorkshire welcome and goody bag on departure - a lovely touch. Will continue to keep coming back for a restful break

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Thank KKotley
Oakham, United Kingdom
Reviewed 3 days ago NEWvia mobile

I've stayed at the Black Swann a few times and usually with a shoot party. The bar and salons are very pleasant places to spend time and the service is good. We are in a 'private' dining room and were served all evening by Jemma who was excellent. Be careful when you book a room as there are significant differences...

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Thank Simon S
Wilmslow United Kingdom
Reviewed 3 days ago NEW

Great location. Good breakfast and service but food / drinks and rooms are way over priced. Our 'double' room was actually 2 single beds pushed together. The sheets did not cover the mattress properly. The rooms were cleaned / towels changed twice a day. If we return to Helmsley we will be staying at The Feathers or Royal Oak (over...

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Thank Worksselina
Sydney, Australia
Reviewed 5 days ago NEW

Came here for a weekend break. Helmsley is a beautiful little market town with plenty to do and lots of nice places to visit. The Black Swan looks great and we had a nice lunch, the food was quite good. It was let down by poor service, very surly and not that interested in looking after you. Felt a bit...

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Thank Rob H
Sheffield, United Kingdom
Reviewed 5 days ago NEW

Last minute overnight stay with dinner included. From first minute service was brilliant and we were put at ease. There was a wedding party which we were told about but you would have never been aware that further demands were being made on staff. Atmosphere was so so relaxing and stress levels reduced within minutes. Evening meal was superb and...

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1Thank Andy H
United Kingdom
Reviewed 1 week ago

We had been given a voucher for the Black Swan as a present and decided that we would have lunch there, last Saturday. The staff and hospitality in the tearoom was excellent - nothing was too much trouble. I ordered an open steak sandwich which had both parts of the bun (?), but the steak comprised of several small, thin...

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1Thank C P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 

Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Price Range: €144 - €299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, North Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Black Swan Hotel staff and other travellers.
2 questions
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Saltaire, United Kingdom
5 months ago

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Questions? Get answers from The Black Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Feature rooms offer more space and more to look at.”
 of 5 bubbles deathbychocolate, 9 Jan 2017 | Read review
“Garden view rooms are quieter”
 of 5 bubbles NY777, 15 Dec 2016 | Read review
“Not room 42!”
 of 5 bubbles 451CEB, 4 Dec 2016 | Read review
“eat in the restaurant”
 of 5 bubbles ras95, 29 Nov 2016 | Read review
“The rooms at the side of the hotel are quiet. The superior room is well worth the extra.”
 of 5 bubbles TinaM1701, 28 Nov 2016 | Read review
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