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The Black Swan Hotel

Traveller (360)
Room & Suite (57)
Dining (51)
Market Place, Helmsley YO62 5BJ England See on map
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Room Service
4 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,931)
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All reviews tea room afternoon tea gallery restaurant feature room black swan six course tasting menu molton brown toiletries scones market square bar area evening meal lovely hotel wedding party restaurant staff market menu lamb special occasion
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1 - 5 of 1,927 reviews
Reviewed today

Hotel is in need of upgrading with corridors, corridor doors, corridor carpets all needing urgent attention. Food was good but vastly overpriced. On previous visits, dining was an experience which justified high price but it is clear there has been a change of chef since...More

Review collected in partnership with this hotel
Thank Alan U
Reviewed yesterday

We used the hotel for my daughters wedding. The service provided was excellent from start to finish. Nicola the wedding coordinator was very attentive with nothing to much trouble. All together a wonderful stay.

Review collected in partnership with this hotel
Thank paulW5392WD
Reviewed yesterday via mobile

We stayed for a wedding that took part as a Black Swan package last weekend and absolutely loved our whole experience. The wedding was beautiful in a gorgeous bespoke and personal room and then into the bar for drinks while food was set up. The...More

Thank Christy B
Reviewed 2 days ago

Evening meal was very good, but WiFi is very poor the further you are away from reception and as there was a wedding during the day we could not get anything to eat at the bar or Tea room. Rooms were nice and clean

Review collected in partnership with this hotel
Thank kwoodh299063
Reviewed 3 days ago

Warm and friendly staff but not over powering. Clean and spacious room. Nice welcoming atmosphere. The location was fantastic right in the market square. We only had an overnight stay but would recommend staying here as a base for exploring the area. We will definitely...More

Review collected in partnership with this hotel
Thank Christine G
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Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains.

Hotel Amenities
Hotel class
Awards & Recognition
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
US$167 - US$364 (Based on Average Rates for a Standard Room)
Also Known As
black swan helmsleyblack swan hotel
United KingdomEnglandYorkshireHelmsley
Traveller (360)
Room & Suite (57)
Dining (51)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Patricia D
13 May 2018|
AnswerShow all 7 answers
Response from Lis_Rickelton | Property representative |
Hello Patricia, sorry for the late response but I've only just seen your query. We are extremely dog friendly and dogs are welcome in all areas of the hotel except the tearoom and restaurant. You can dine in our bar or... More
Claire B
11 October 2017|
AnswerShow all 5 answers
Response from Paul B | Reviewed this property |
Yes, well the Ines at the front do. If not just ask. The staff are very friendly and we're always there to help. Mind you, it was our 3 rd visit in 40 years !!!!
Room Tips
"We overlooked the rear which was quiet"
3 days ago
Read review
"A lot of stairs"
6 days ago
Read review
"Feature rooms are the nicest if you can cope with the staircases and narrow or low passages"
10 Sep 2018
Read review
"Don't pay top rate, it's not worth it"
7 Aug 2018
Read review
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