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IG Nachosol Premium Apartments by Servatur

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Avenida Veneguera 3, 35130 Puerto Rico, Gran Canaria Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (108)
Room & Suite (32)
Pool & Beach (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
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A note from IG Nachosol Premium Apartments by Servatur
Updated 30/07/20

About

#22 of 66 Speciality lodging in Puerto Rico
We offer to our costumers the best apartments in the South of Gran Canaria just by the Puerto Rico beach. All our Premium Apartments are equipped with great quality design, Terrace, TV, Wi-fi, Air conditioning and all the needs for spending an unforgettable holidays. In our facilities we also have a swimming pool with a remarkable view to the beach.
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Location

Full view
88Good for walkers
Grade: 88 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Avenida Veneguera 3, 35130 Puerto Rico, Gran Canaria Spain
Name/address in local language
Getting there
Airport De Gran Canaria36 kmSee all flights
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87Reviews14Q+A9Room tips
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Popular mentions
Susy S wrote a review Feb 2020
4 contributions6 helpful votes
The day before arriving we became a mail that we had no terrace. Indeed, we have no terrace but stairs in front of our front door. Not only we can not sit outside, we also have to close the curtains 24/7 because everone needs the stairs. . . In the descriptie of the appartements you read "terrace". When you are unfortunaid like us, you won't get it and you sit in the dark 24/7
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Yaiza Guedes, Agencia/asesor at IG Nachosol Premium Apartments by Servatur
Responded 26 Feb 2020
Dear Susan S, Thank you for booking at IG Nachosol Premium by Servatur. We would like to clarify that there are two types of rooms in IG Nachosol Premium by Servatur: -One Bedroom Premium Apartment -One Bedroom Premium Apartment with terrace. You have booked “One Bedroom Premium Apartment”. Therefore, it has no terrace. The rooms that have a terrace should be mentioned “with terrace”. Moreover, in the description of the room that you have booked “One Bedroom Premium Apartment” does not appear with terrace. When a customer selects this type of room (One Bedroom Premium Apartment), no photo with terrace appears in the photos of that selected room. However, if you select “One Bedroom Premium Apartment with terrace” you can see photos with terrace. We did not have availability for a room with a terrace during your stay to offer you an upgrade but your reservation was without terrace. It is a pity to read that you have not enjoyed your stay with us. If you book with us again, we will be happy to advise you which is the best room that suits your needs. We send our clients messages before their arrival with the instructions. It is a reminder. We look forward to welcoming you again in IG Nachosol Premium by Servatur. Best regards, IG Hotels by Servatur.
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John C wrote a review Dec 2019
Beith, United Kingdom42 contributions44 helpful votes
We stayed here the week before Christmas and thoroughly enjoyed our break. The apartment and hotel were spotlessly clean and tidy. The staff were super friendly, especially the breakfast waitress Maria and Miriam on reception. The hotel is ideal for beach, commercial centre and the new Mogan Mall shopping complex. We would definitely stay there again. Excellent
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Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from IG-ByServatur, recepcionista at IG Nachosol Premium Apartments by Servatur
Responded 31 Dec 2019
Dear M6304YMjohnc, Thank you for choosing IG Nachosol Atlantic & Yaizasol for your holidays in Gran Canaria! We´re so glad to hear that you fully enjoyed your vacation and that you liked our cleaning service, location and staff. Thank you so much for mentioning our staff members, they´re without a doubt, very special and highly appreciated for their brilliant work. Our Team would love to welcome you back soon, and we wish you a happy new year! Best regards, IG Hotels by Servatur.
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sm1ley30 wrote a review Oct 2019
Portsmouth, United Kingdom38 contributions30 helpful votes
Just coming to the end of our week's stay here, and absolutely cannot fault the place. Yes, it is up the hill a bit, and yes, you do have to check in at the main hotel, but for a 3 euro taxi ride between hotel and apartments, it's well worth it. The apartments look very new, with all the stuff required. The rooms are cleaned, to a high standard, most days. The air con is great, very quiet, the beds are very comfortable, and the whole site is very secure. The area is lovely, and quiet, with only the sound of the sea at night. Would highly recommend, as already booking for next year.
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from IG-ByServatur, RECEPCIONISTA at IG Nachosol Premium Apartments by Servatur
Responded 6 Oct 2019
Dear sm1ley30: It is a real pleasure to read comments like yours, thank you very much for sharing your experience with us, but above all, thank you very much for your trust in our IG Nachosol Premium hotel and for recommending us. Your kind words addressed to the service received by our team of professionals will be an injection of motivation to continue working hard and recover our customers with good memories. We hope to see you again soon. Kind regards. IG Hotels by Servatur
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Christe wrote a review Sep 2019
Manchester, United Kingdom211 contributions144 helpful votes
We had a lovely stay. Rooms are fantastic and the terraces are nice with the sun beds and table. Pool area fantastic and very quiet. My only issue is the lack of staff for check in and check out. One suggestion I think could improve the apartments is a vending machine y the main door for cold drinks and snacks.
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Date of stay: September 2019Trip type: Travelled with family
2 Helpful votes
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Response from IG-ByServatur, RECEPCIONISTA at IG Nachosol Premium Apartments by Servatur
Responded 20 Sep 2019
Dear Christe, Thank you very much for reviewing your visit to IG Nachosol Premium by servatur! We are happy to read that you enjoyed the pool area and all the facilities in our rooms. At last, we would like to thank you for all your comments and suggestions, we will bear all of them in mind to improve our standards. We hope to see you again soon! Best regards, IG Hotels by Servatur.
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Alwaysaway73 wrote a review Aug 2019
North west399 contributions208 helpful votes
+1
Check in is not very good - press buzzer and they sent a member of staff from Nachosol Atlantic who took 20 minutes to arrive. Check in is 2pm apartment hadn’t been cleaned at 2.30pm and had to wait to after 3pm. The apartments are modern and comfortable, however, as no management are present the cleaners do very little, dirty floors, terrace not cleaned, beds rarely changed etc. The premium apartments do not have a private terrace and access to all apartments is via everyone else’s terrace so no privacy. Be aware the standard apartments have no outside space at all and are located on a stair case. It was very annoying as cleaners left bags of laundry and rubbish on terrace all day, the sticky mess made was never cleaned. The glass frontage was dirty and was only cleaned after complaining. The pool area is peaceful and an amazing view but again it lacked cleanliness, bins not emptied and pool deck rarely cleaned as bird droppings remained fir several days. The reception is not open nor manned onsite, the websites give the impression it’s open 9-5 but that’s definitely not the case, they send someone over for checkin and it’s a slow and tedious process. If you need to speak to staff you call sister hotel. There was a lack of information, we were not told about safe (€20 per week), so had to call and wait another 20 minutes for someone to come over from sister apartments. No staff available at check out even though we left at 10am, they do not open the reception at all. This place could be so much better but lacked any “premium” features or quality of service and cleanliness. On the face of it, the apartments look lovely, see photos, however, lots of little things add up and need addressing by servatur to improve this property. Would not return as they are not offering a premium concept as is suggested.
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Date of stay: August 2019Trip type: Travelled with friends
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Response from IG-ByServatur, recepcionista at IG Nachosol Premium Apartments by Servatur
Responded 24 Sep 2019
Dear Alwaysaway73, Thank you very much for choosing IG Nachosol Premium by Servatur for your holiday in Gran Canaria. We are glad to know that you liked the pool area and enjoy the tranquility and views of our complex. Honestly, guests can appreciate beautiful views of Puerto Rico beach and surroundings. As you described it, the apartments are modern and comfortable. We would like to clarify that in all our apartments there is a folder where all the information is explained to our clients such as the information of the safe, the deposit of towels, the schedule of the pool, the days of cleaning, the days of change of sheet, etc. We have taken note of your suggestions and for us, the comments of our guests is the most important. Regarding cleanliness, we usually get very good reviews and we apologize for the incidents you have had. However, everything was clarified and solved during your stay. In addition, we contacted you to offer alternatives to make your stay enjoyable. Therefore, we thought you were enjoying your stay. Currently, the check-in time is at 3:00 p.m. We apologize for the inconvenience you have had. The comments of our clients make us improve every day. We hope you do not keep that impression and choose us for your next holiday in Gran Canaria. IG Hotels by Servatur.
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IG NACHOSOL Premium Apartments
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
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Frequently Asked Questions about IG Nachosol Premium Apartments by Servatur
Which popular attractions are close to IG Nachosol Premium Apartments by Servatur?
Nearby attractions include Xtreeemz (0.4 km), The Blarney Stone Irish Pub (0.4 km), and The Hideaway Lounge Bar (0.5 km).
What are some of the property amenities at IG Nachosol Premium Apartments by Servatur?
Some of the more popular amenities offered include a pool, free internet access, and a rooftop terrace.
Which room amenities are available at IG Nachosol Premium Apartments by Servatur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at IG Nachosol Premium Apartments by Servatur?
Yes, street parking is available to guests.
What are some restaurants close to IG Nachosol Premium Apartments by Servatur?
Conveniently located restaurants include Vivaldi Restaurante Italiano, Taj Palace III, and Pizzicato.
Are there opportunities to exercise at IG Nachosol Premium Apartments by Servatur?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at IG Nachosol Premium Apartments by Servatur?
The staff speaks multiple languages, including English, Spanish, Swedish, and Norwegian.
Does IG Nachosol Premium Apartments by Servatur have any great views?
Yes, guests often enjoy the city view available here.