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Hotel Riosol

25/06/2017 26/06/2017
1 room 2 adults 0 children
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1,323 Reviews from our TripAdvisor Community

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Showing 908: English reviews
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Reviewed 5 days ago NEWvia mobile

Check in was slow with rude unhelpful staff. Room was basic, kitchen sink was full of ants every morning. We knew we were at the top of the hill but couldn't believe how difficult it was to get a taxi either up or down. People queuing three hours for taxis. Never found a decent restaurant or bar. Wouldn't go back...

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1Thank Dorothy P
Reviewed 1 week ago via mobile

Absolutely Fantastic Hotel . Recently refurbished and what a lovely job they have made.Rooms very modern with large balconies with rattan furniture the views are out of this world and the staff are so friendly ,nothing too much trouble especially Belinda on Reception who was a absolute diamond can't thank her enough for all her help.

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7Thank Paula R
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. I am always delighted when our guest enjoy every aspect of their stay and I am also happy to read that the attention provided by Belinda and the other staff members is truly appreciated Kind Regards, Lorenzo Sentís Riversun-Touristic

Liverpool, United Kingdom
Reviewed 4 weeks ago

Been to a lot of hotels in Puerto Rico over the years but this has to be the best by far. We had a week in April, had such a great time we booked again for 10th June as soon as we got back home. Apartments are fantastic with great balconies on all of them. Great food, location, price and...

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12Thank PeteMc2017
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. It pleases me to see that our guests are able to make the most of the facilities and able to appreciate all we have to offer. We pride ourselves on our staff members and I am happy to read...

Runcorn England
Reviewed 4 weeks ago

This was a bigger hotel than I would normally like to stay in, but I must admit I was impressed. The staff are very friendly & helpful. The rooms are fresh, clean cut, tidied & bed sheets changed every day. Its at the top of the hill but we had a car so it wasnt too bad. We always managed...

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5Thank M00kster
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for recommending us and also for the time dedicated to publish his opinion about the Riosol Hotel. We will continue to re-invest and to strive for the highest levels of customer service to invoke responses such as this. Kind Regards, Lorenzo Sentís Riversun-Touristic

Reviewed 18 April 2017 via mobile

We have just visited the Riosol for a fantastic family holiday over Easter. The views were amazing, staff extremely friendly and helpful and the hotel in general was kept spotless. We only ate in the restaurant a few times but found the food to be good with an impressive variety of options. It's a bit of a walk down to...

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3Thank Darren B
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. As stated in this review, in the Riosol Hotel we have a constant and ongoing maintenance programme to refurbish and improve all of our Apartments and public areas. In fact right at this moment we are closed but will...

Prescot, United Kingdom
Reviewed 16 April 2017

Beautiful room with amazing view, lovely balcony with sunbeds chairs and sun umbrella.Great pool area with pool bar with a fantastic view and drinks!! We stayed self catering but we eaten in hotel which was lovely, we also eaten in lots of different places and all where very nice. We had great nights in the Blaney stone music bar which...

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1Thank val w
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. These comments on outstanding views, facilities and food have been well received and appreciated by our team, who take a keen interest in how we fare on Trip Advisor and what our guests reactions are when they have visited....

Reviewed 16 April 2017 via mobile

Great hotel, large balcony with fantastic views. Apartment clean, spacious and adequate for a sunshine holiday. Nice pool, pleasant, helpful staff. Would definitely return and recommend the Riosol Hotel.

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2Thank Pauline J
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for recommending us and for the time dedicated to publish his opinion about the Riosol Hotel. It always pleases me to see that our guests are able to make the most of the facilities and able to appreciate all we have to offer. We also pride ourselves on our Staff members...

Suffolk, United Kingdom
Reviewed 14 April 2017

Our 4th year in Gran Canaria but 1st at this hotel,we Stayed here with family April 2017 for my wife's 40th. We wanted somewhere to stay near the Europa Centre where we like to go in the evening,this hotel is ideally situated for it so location was great for us you can get a taxi down to the main area...

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Thank 1973shep
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. It is always so pleasing to hear that we have met our guests´ expectations, this is strong motivation for our team of Staff. We have been pleased with the dedication shown by our settled team for a long time...

Reviewed 13 April 2017 via mobile

I returned this evening from a ten night stay at this fantastic hotel. I returned for the second time in two years with my family & had the best time. Everything was exactly how we remembered it. All staff were amazing, so helpful,warm & welcoming. Views of Puerto Rico from the hotel are stunning. Will look to visit again in...

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1Thank Hazellee1980
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We pride ourselves on our team of Staff and I am happy to read that our guests find us friendly and ready to contribute in making every stay a success. Kind Regards, Lorenzo Sentís Riversun-Touristic

Birkdale, United Kingdom
Reviewed 12 April 2017 via mobile

The hotel has been really good we stayed on a half board basis. Food is good and a different menus every evening. I cannot thank the hotel enough when my partner got injured at another location in Puerto Rico at a beach side restaurant. This was when the wind picked up and a 8 meter gazebo Awning that was covering...

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Thank David B
Riversun-Hotels, Customer Experience at Hotel Riosol, responded to this review

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. I am happy to read that, despite the described accident, our guests had a great stay and are already planning to revisiting us. It is always wonderful to read about members of our Staff that contribute in making our...

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25/06/2017 26/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Riosol

Address: C/ Isla de Lobos 1, 35130 Puerto Rico, Gran Canaria, Spain (Formerly Riosol Aparthotel)
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: €45 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riosol 3*
Number of rooms: 236
Reservation Options:
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Also Known As:
Riosol Aparthotel Puerto Rico
Riosol Aparthotel Hotel Puerto Rico
Hotel Riosol Puerto Rico, Gran Canaria
Hotel Style:
#15 Romantic Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riosol staff and other travellers.
261 questions
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Questions? Get answers from Hotel Riosol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont get apartment at the top where the bar, pool area is.”
  • View from lift
M00kster, 26 Apr 2017 | Read review
“book one-bedroom apartment”
  • BALCONY WITH A VIEW
507valw, 16 Apr 2017 | Read review
“higher up the better will save the 'lift'”
1973shep, 14 Apr 2017 | Read review
“upgrade to better room”
matts724, 9 Apr 2017 | Read review
“There is only one lift on this large site being close to it can be an advantage. best views are at seaward end.”
shiny49, 8 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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