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IG Nachosol Atlantic & Yaizasol by Servatur

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Avenida de Fuerteventura 15, 35130 Puerto Rico, Gran Canaria Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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US$462
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Traveller (182)
Room & Suite (76)
Dining (26)
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A note from IG Nachosol Atlantic & Yaizasol by Servatur
Updated 20/08/20

About

#3 of 66 Speciality lodging in Puerto Rico
Travellers' Choice
IG Nachosol Atlantic & Yaizasol by Servatur is situated in the picturesque resort of Puerto Rico. We are Puerto Rico´s only independently owned boutique hotel, closely situated near the beach of Puerto Rico and only minutes away from great transport links including the Puerto Base and the main bus station. In our Restaurant "La Princesa", you could enjoy the an amazing quality meal made with the best products.
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Location

Full view
94Great for walkers
Grade: 94 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Avenida de Fuerteventura 15, 35130 Puerto Rico, Gran Canaria Spain
Name/address in local language
Getting there
Airport De Gran Canaria36 kmSee all flights
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155Reviews81Q+A15Room tips
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Popular mentions
Elisalewis wrote a review Aug 2021
Wales, United Kingdom3 contributions6 helpful votes
First time to Gran Canaria,Puerto Rico ,glad we booked this hotel because was easy access to walk didn’t have to catch taxis like most of the other hotels ,you can go down the steps outside hotel which I wouldn’t recommend at the moment because the bridge at the bottom is closed to go to the beach or harbour , but if the bridge was open you would be there in 5mins would have been a lot easier but you just go down the hill to the next road go down few steps takes 10mins to get to beach ,and to go into the main bit shopping centres bars restaurants you go down the hill then walk along the next red over and your there takes about 10mins ,the hotel itself was spotless cleaners all day working hard ,the rooms are very modern with everything you need ,roof trc is lovely with hot tub plenty of sun beds and showers beautiful views ,the main pool is lovely and I just loved the hot tub sun beds spread out because of covid ,the staff at this hotel are just amazing especially Maria at breakfast she couldn’t do enough for you so friendly and helpful told us what places to visit nothing was too much trouble for her she was amazing she’s a credit to this hotel the reception staff are fantastic so friendly and helpful the only problem we had was the life guard girl 😡very rude,she just sat there all day under her umbrella with her sunglasses on I used to joke that she was sleeping all day cos she didn’t move the only time I seen her move from her perch was our last 2 days out of 2wks when our towels and others were being removed if you popped up to your room or go and have lunch mI was not happy she was say very rudely you only have 15mins to leave it unattended,I went over to her explaining we had to go up to our rooms to do our covid testing to go home so we would have to leave our towels she weren’t having any of it kept telling me not possible you have 15mins I explained I don’t know how long it takes but no she kept telling me not possible I was fuming I had to pack our stuff and leave our beds to go do our tests which took over half an hour to do ,that’s the only problem I had in this hotel was the pool girlno ppl skills very rude and I think she slept all day behind her sunglasses 🤣all in all fabulous hotel would definitely recommend staff amazing except the one pool girl
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Date of stay: August 2021
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Room Tip: We had sea veiw
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Response from Yaiza Guedes, Director General at IG Nachosol Atlantic & Yaizasol by Servatur
Responded 2 weeks ago
Thank you very much for your review, we are very grateful that you liked our hotel and enjoyed your stay. We are always looking for our guests to find the tranquility and comfort they are looking for. As a team, we are very happy with the work of all our staff, they give their best. Please note that the sun loungers cannot be reserved and even less so now with the limited capacity at the pool. There is a maximum time of 10-15 minutes in which the towel can be in the hammock. If the lifeguard sees that these sunbeds are not being used and there are people waiting, it is her duty to remove them. Thank you for your visit We look forward to welcoming you back to our hotel IG HOTELES
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Martin star wrote a review Aug 2021
Tonypandy, United Kingdom43 contributions27 helpful votes
Well what can I say about this hotel. Location. Not to far up mountain to access beach or shopping centres. Nice little walk to the right takes about 10/15 minutes just head for the McDonald’s sign and that’s where all the shops are or loads of steps to the left both pretty easy walks as we’re 48&46 years old think a lot older people may need a taxi back €3 Hotel itself is modern with around 50 rooms pool is not that big but you have a roof terrace with loads of beds and a hot tub. Room is modern with all facilities. Showers like a jetwash 👌👌. Staff are really friendly apart from the lifeguard who likes to show a power trip now and then went up to room to sort out my test to return to uk after 15 mins she took the towels off after I’d explained what I was doing🤬. The covid restrictions are adhered to masks at all times unless by pool or eating in restaurant. Breakfast was nice every day with loads to choose from. American breakfast or continental or both it’s up to u. Fresh cakes donuts and pan a chocolate aswell. The highlight of my holiday was meeting and getting to know MARIA who worked in restaurant and bar She really made our holiday always chatting giving us advice on where to go and what beach’s to go to. My wife and I loved her and was always asking her questions about the area. This lady is incredible and the hotel are lucky to have such a lovely kind woman working for them. Free WiFi safe and aircon which was a bonus. Aircon is incredible. Cleaning lady’s worked non stop all day rooms were spotless Overall a fantastic holiday Would I return to this hotel?? Definitely but I will hire a car as both amadores and anfi beaches were far better than the local one That’s not detracting from the hotel though I thought it was perfect 👌 from day 1 to 14 when we left.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Avoid Spanish bank holiday it got to busy for my liking. If u want to venture out hire a car
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Response from Yaiza Guedes, Director General at IG Nachosol Atlantic & Yaizasol by Servatur
Responded 2 weeks ago
Dear Seren, we are very grateful for your review of your stay in our accommodation. We are glad to hear that you enjoyed our facilities and our surroundings. Our aim is always to make our guests feel comfortable and find what they were looking for in their holidays. Please note that the sunbeds cannot be reserved and the lifeguard must remove the towels from the sunbeds that have not been used for more than 10 minutes. We look forward to welcoming you back to our hotel. Best regards IG HOTELES
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Craig wrote a review Aug 2021
12 contributions7 helpful votes
Lovely sized room with all amenities needed for a long stay. Aircon worked a treat compared to some other properties in Spain. The hotel itself is very modern and well maintained. Would come back here in a heartbeat.
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Date of stay: July 2021
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1 Helpful vote
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Response from Yaiza Guedes, Director General at IG Nachosol Atlantic & Yaizasol by Servatur
Responded 3 weeks ago
Dear craigf1993: Thank you for choosing IG Hotels to enjoy your vacations and for sharing your experience with all of us. We are very happy to have met your expectations and that everything has been to your liking. All the staff work hard every day to give our clients the best service. It will be a pleasure to welcome you again. Do not hesitate to contact us for any question. Kind regards. IG Hotels Reception.
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James wrote a review Sep 2020
High Wycombe, United Kingdom4 contributions10 helpful votes
We had originally booked to stay at the Yaizasol hotel for 5 days in July 2020 but after the quarantine rules were imposed we extended the holiday by 5 nights and moved to the Nachosol hotel- something the hotel staff couldn't have been more helpful in accomodating. The hotels are very modern, clean and a perfect environment for a few days in the sun. It is a short walk down a staircase to the beech where the main strip of Puerto Rico is also located. Both of our rooms included a kitchen with all the appropriate ammenities, very comfy beds and great bathrooms. Overall it is very hard to fault the hotel! Would 100% reccomend.
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Date of stay: July 2020
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4 Helpful votes
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Response from Yaiza Guedes, Director General at IG Nachosol Atlantic & Yaizasol by Servatur
Responded 7 Sep 2020
Dear jameshog8: First of all, thank you for choosing IG Hoteles by Servatur to enjoy your holidays. We are very happy to have met your expectations and that everything has been to your satisfaction during your stay at Yaizasol and Nachosol Atlantic. All the staff appreciate your comment as we work hard every day to give the best service to all our customers. We hope to see you again soon. Kind regards. Reception IG Hotels by Servatur.
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Kevin24680 wrote a review Mar 2020
Welwyn Garden City, United Kingdom2 contributions4 helpful votes
This adults only hotel is modern, quiet and clean and the staff are all very friendly. A word of warning if booking through Expedia - whilst the site indicated that breakfast is included, this was not the case. The hotel however provided a good breakfast as a goodwill, but only as we were able to show a screenshot of breakfast having been included at the time of booking - IG Nachosol Atlantic 5 stars / Expedia 0 stars (this just been one of the problems experienced with our Expedia booking).
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Date of stay: March 2020
Rooms
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3 Helpful votes
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Response from Yaiza Guedes, Director General at IG Nachosol Atlantic & Yaizasol by Servatur
Responded 15 Mar 2020
Dear Kevin24680, Thank you very much for booking at IG Nachosol & Yaizasol by Servatur. It is an adults only hotel and we are happy to know that your experience with us has been positive. We want to thank you for your comments on our staff. They always do their best and they are very friendly as you commented. We love to know that you enjoyed breakfast. Your comments are very important, we have taken note of everything. We look forward to welcoming you in a near future. Best regards, IG Hotels by Servatur.
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SpainCanary IslandsGran CanariaPuerto Rico
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Frequently Asked Questions about IG Nachosol Atlantic & Yaizasol by Servatur
Which popular attractions are close to IG Nachosol Atlantic & Yaizasol by Servatur?
Nearby attractions include Wig Wam Cocktail Bar (0.2 km), Playa Puerto Rico (0.3 km), and Pub Durty Nelly's (0.3 km).
What are some of the property amenities at IG Nachosol Atlantic & Yaizasol by Servatur?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a poolside bar.
Which room amenities are available at IG Nachosol Atlantic & Yaizasol by Servatur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at IG Nachosol Atlantic & Yaizasol by Servatur?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at IG Nachosol Atlantic & Yaizasol by Servatur?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to IG Nachosol Atlantic & Yaizasol by Servatur?
Conveniently located restaurants include El Puerto, El Gaitero, and El Guanche Grill.
Are there opportunities to exercise at IG Nachosol Atlantic & Yaizasol by Servatur?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at IG Nachosol Atlantic & Yaizasol by Servatur?
The staff speaks multiple languages, including English, Spanish, and Norwegian.
Does IG Nachosol Atlantic & Yaizasol by Servatur have any great views?
Yes, guests often enjoy the city view available here.
Is IG Nachosol Atlantic & Yaizasol by Servatur accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.