We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Servatur Terrazamar & SunSuite

Save
Share
Avenida las Palmeras 5, 35130 Puerto Rico, Gran Canaria Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
travelup.com
View all 14 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (897)
Room & Suite (297)
Pool & Beach (120)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Servatur Terrazamar & SunSuite
Updated 15/06/20

About

#14 of 69 hotels in Puerto Rico
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays.
Read more
Property amenities
Free parking
Wifi
Pool
Bar / lounge
Billiards
Table tennis
Children Activities (Kid / Family Friendly)
Airport transportation
Paid wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Car hire
Rooftop terrace
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Show more
Room features
Air conditioning
Private balcony
Safe
Sofa
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Refrigerator
Kitchenware
Show more
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English, Spanish, Norwegian, Swedish
1768Reviews481Q+A100Room tips
Traveller rating
  • 915
  • 573
  • 171
  • 66
  • 43
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
JanJohn10 wrote a review Dec 2020
Darlington, United Kingdom41 contributions19 helpful votes
Well once again we enjoyed our stay, two weeks of bliss, alot of bars and restaurants in the old shopping complex and down by the marinas are still closed but there's loads of new ones opened up , the sunsuites and the resort was very quiet. The weather was perfect, the staff are still as welcoming as always and I must say a big thank you to Andrei up at the pool bar as well as serving great food and drinks he was polite, funny, and worked hard looking after his clients. The prices were very good, as well as the happy hour everyday, hope to be back next year , x
Read more
Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Share
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 22 Dec 2020
Dear JanJohn10; Thank you for your nice comments, specially regarding our staff. We will be happy to host you next year once again. Kind regards Sunsuite reception
Read more
Voyager65470036055 wrote a review Oct 2020
1 contribution1 helpful vote
I knew things were going to be different and difficult during currant circumstances , but I wasn’t informed that : Shop closed Snack bar closed Short cut to shops unavailable Restaurant closed No entertainment Apartments were comfortable and well equipped. General information was lacking but after I had been there for 3 days, I found some info on the TV on the only channel that I didn’t have to pay extra for. I am disabled and shopping was a nightmare! As I wasn’t able to use the back gate Shortcut that I read about in all the reviews, so I had to taxi everywhere. Good shopping at new Mogan Mall, the Spar almost opposite and the Mercodona along the road. Most of Puerto Rico closed, hotels, eating places etc which was only to be expected. Housekeeping ignored my ‘do not disturb’ 3 different times ( buzzing bell and still coming in) so I gave up in the end. I had cockroaches visiting my apartment nearly Every day but it didn’t bother me that much. I didn’t know that you had to pay for air con at €30 per week and if you are British or Scandinavian, you have to pay to watch the TV in your room. Given the lack of facilities, you would have thought the hotel could have given both on a complementary Basis. Late check out is available for €30.
Read more
Date of stay: September 2020
1 Helpful vote
Helpful
Share
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 7 Oct 2020
Dear Voyager65470036055; Thank you very much for taking your time to help us improve. We hope to see you soon again. Kind regards. Sunsuite recepction.
Read more
holidaysCheshire wrote a review Sep 2020
Chester, United Kingdom113 contributions36 helpful votes
Room 1706 room is in need of deep clean & refurbishment Having stated here few years ago we thought we book again for trezzamar However on arrival we told only sun suites open . I paid extra as wanted top floor we given room 1706 I was very disappointed with the room cleaning standards were poor such as door handle area dirty & white walls were clearly need of cleaning this is not good as in a COVID situation all door handles should be constantly cleaned . The bed also did not look fresh even had small dot of what looked like blood stain . We only staying a week but really wanted to move out ASAP mentioned to reception about the room they said send cleaner they change the bed it did look fresh after But confirmed my thought that the bed had not been fresh on arrival . See photos of room & bedding . The top pool gets a lot of local Spanish ppl mostly weekend it can get a bit noisy The guest have to wear wrist ID bands yet the locals do not ! If we were to return I would only want to stay in trezzamar section not the sun suites The reason I gave three stars is because of poor standards of room 1706 I have noticed another reviewer saying they also stayed this room they also complained so obviously no action by hotel has been taken . The location is good however you need need to be fit to walk up hill on way back . Air con has to be paid fir €38 per wk & TV is to be paid too . No safety big in room but you can pace your items in reception safe But it’s bit pain if want back & too al, times as most room are long walk to reception
Read more
Date of stay: July 2020
Location
Cleanliness
Service
Helpful
Share
sun452day wrote a review Aug 2020
Portsmouth, United Kingdom1 contribution1 helpful vote
we have just returned back from this amazing hotel even with covid situation they have all essential measures to keep you safe ,hotel staff are very helpfull and friendly ,rooms kept clean most days but little hit n miss sometimes ,balcony massive and room very modern with toster kettle etc we stayed at sunsuits for 4 weeks only hotel out of the three open at mo ,good location near shopping centre and short walk to mogan mall , we loved it here and have booked for xmas we met some friends who come here for last 10 years so is it says it all great hotel we will be back
Read more
Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: higher floor rooms are better but all rooms are more than ok
See more room tips
1 Helpful vote
Helpful
Share
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 30 Aug 2020
Dear sun452day Thank you for rating us with the top score. We hope to see you soon again. Kind regards Sunsuite reception
Read more
bettyboo68 wrote a review Aug 2020
Dublin, Ireland55 contributions73 helpful votes
We decided to come for a few days to Puerto Rico. I have stayed in Terrazamar before and always liked this apt. I had to do some online work whilst I was there the wi-fi was great. Want to thank Adela for her help regarding this. Shes a great asset. The apartment was spotless. The pool bar spotless food lovely. I noticed lifeguard spraying down the sunbeds well done. Definitely recommend and will see you again. Lisa and Dannie
Read more
Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 30 Aug 2020
Dear bettyboo68; Thank you for dropping such a nice comment about our hotel. We hope to see you next year. Kind regards Sunsuite reception
Read more
Previous
123456
PRICE RANGE
US$58 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
servatur aparthotel terrazamar sunsuite hotel puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
306
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Servatur Terrazamar & SunSuite
Which popular attractions are close to Servatur Terrazamar & SunSuite?
Nearby attractions include Piccadilly Music Pub (0.4 km), The Shamrock Bar (0.3 km), and Chill Out Bar (0.3 km).
What are some of the property amenities at Servatur Terrazamar & SunSuite?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Servatur Terrazamar & SunSuite?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Servatur Terrazamar & SunSuite?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Servatur Terrazamar & SunSuite?
Yes, free parking is available to guests.
What are some restaurants close to Servatur Terrazamar & SunSuite?
Conveniently located restaurants include Delhi Darbar, VIP Pizza, and Happy Valley Indian Restaurant.
Are there opportunities to exercise at Servatur Terrazamar & SunSuite?
Yes, guests have access to a pool during their stay.
Does Servatur Terrazamar & SunSuite have an airport shuttle?
Yes, Servatur Terrazamar & SunSuite offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Servatur Terrazamar & SunSuite?
The staff speaks multiple languages, including English, Spanish, Swedish, and Norwegian.
Does Servatur Terrazamar & SunSuite have any great views?
Yes, guests often enjoy the ocean view available here.
Is Servatur Terrazamar & SunSuite accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.