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CHC Athina Palace Resort & Spa

Traveller (3012)
Pool & Beach (559)
Room & Suite (549)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
2,090Reviews
3,646Photos
230Q+A
100Room tips
Traveller rating
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  • 87
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Popular mentions
The resort is located in a spectacular location with a frie dly staff that works very hard tryi g to satisfy the guests. But lots of stairs ,poor maintenance and mediocre to poor repetitive food. Was very disappointed.
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We spend on this hotel great 6 days with my fiancee and I have to say that it was great! Hotel is little bit hilly, but there is going always mini bus around the hotel, so even when you have trouble with walking for long distance there is no problem even for people who are
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We arrived late in the evening to find parties already waiting to be checked in, there was only one gentleman on reception to check in 4/5 families finally it was our turn to check in, we went through all the procedures, signing in copying of our passports, collection of tax to
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I have stayed in the hotel twice lately. Why I am writing this review however is the fact that the hotel front desk staff wants to make photocopy not only of passport but also credit card. They are not able to explain why especially since they already charged me for the
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Response from hotel_responsible, Guest Relations Manager at CHC Athina Palace Resort & Spa
Responded 4 Nov 2018
Dear MichalPrague, Thank you very much for the time you spent in writing and sharing your honest opinion and experience at CHC Athina Palace Resort &Spa. Of course, your comments are very important for us, to improve our service every day and offer our guests the best and luxury experience they ever had. All feedbacks from our precious guests are so important and help us to improve our quality of service. Despite of everything, we sincerely hope to welcome you back to CHC Athina Palace Resort &Spa again one day! CHC Athina Palace & Resort Team
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We stayed here during the first 2 weeks of October. It is an all inclusive paradise for those who like to spend their time relaxing around the pool, - there are 4, 2 adult only! 1main with a small kids pool attached, and snacks and drinks available all day. However, for those
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Response from hotel_responsible, Guest Relations Manager at CHC Athina Palace Resort & Spa
Responded 29 Oct 2018
Dear Anniemacyw, First of all we would like to thank you for spending time to write a review through TripAdvisor. Our entire staff takes pride in keeping the hotel in amazing shape for our guests. We cannot wait to share your comments with them. Last but not least, thank you very much for your very kind words regarding our friendly staff, good value for money and the general cleanliness of our hotel. Hoping to welcome you again for a future holiday in Heraklion. CHC Athina Palace & Resort Team
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorCHC Athina Palace Resort & Spa
The Standard Seaview Double Room with Balcony at the CHC Athina Palace Resort & Spa
Professional photo exclusively commissioned by TripAdvisorCHC Athina Palace Resort & Spa
The Renovated Seaview Double Room with Balcony at the CHC Athina Palace Resort & Spa
Professional photo exclusively commissioned by TripAdvisorCHC Athina Palace Resort & Spa
The Renovated Seaview Double Room with Balcony at the CHC Athina Palace Resort & Spa
Professional photo exclusively commissioned by TripAdvisorCHC Athina Palace Resort & Spa
The Renovated Seaview Double Room with Balcony at the CHC Athina Palace Resort & Spa
Professional photo exclusively commissioned by TripAdvisorCHC Athina Palace Resort & Spa
The Master Suite with Balcony at the CHC Athina Palace Resort & Spa
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We had late booking with Fleetway Travel in Leeds. It was also early in the year (May)
0 votes
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The pools were open last week when we were there and I would think they will remain open for the foreseeable future as the hotel is very busy. When you check in you’re provided with 2 coupons to exchange at the main pool for towels. These coupons must be returned on checkout or they will charge you 30 euros for them. Be sure to sit in the loungers at the adults only pool, the view of the Med is absolutely to die for.
2 votes
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They always have something to serve.... and you can also send an email to ask for something special, I did for my boyfriend who landed a day before and they were very accommodating and helpful
0 votes
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No you can't flush paper down the toilet.....a bin is provided.
1 vote
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We didn't use it but I don't think it was inexpensive! It was very plush down there!!
0 votes
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12345646
"Choose a room close to the main building"
"We asked for a quiet area and high up. The hotel faces North."
"It's on a hill side but there is a mini bus going round and round all day"
"The hotel is laid out with views on 2 axis, one offers views of the pools and the sea the other looks inland and gets more sun"
"The resort is on a steep incline so rooms at the top are better for meals."
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PRICE RANGE
US$122 - US$450 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club marmara athina palace hotel agia pelagiaathina palace agia pelagia
LOCATION
GreeceCreteHeraklion PrefectureAgia Pelagia
NUMBER OF ROOMS
355
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