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Out of the Blue Capsis Elite Resort

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782 Reviews from our TripAdvisor Community

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Showing 384: English reviews
London, United Kingdom
Reviewed 13 October 2016 via mobile

I have just returned from a one week stay at the Blue Capsis Elite resort with my husband and two year old son and we had a perfect holiday. Everything from the beautiful and clean accommodation, the hotel grounds through to the welcoming and warm staff, to the facilities for young children and excellent Greek restaurant run by Gregory who...

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Helpful?
Thank Melina G
Oswestry, United Kingdom
Reviewed 13 October 2016

Our first impressions were good. Reception area was impressive and staff welcoming. The provision of a cold plated meal, following our late arrival was much appreciated. Our room was on two levels with 4 marble steps connecting seating area and bedroom. As I was putting clothes in the wardrobe right next to steps, I stepped backwards and fell down steps,...

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Thank Doreen N
Huddersfield, United Kingdom
Reviewed 6 October 2016

.... not that we were looking to! We had booked a Classic Garden View and on arrival (late evening) finding that it was a ground floor apartment, asked for one on the first floor if possible. Couldn't be done that night so strolled back to Reception next morning after an excellent breakfast. The same lady was (still) on duty and...

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1Thank Bernard S
Warrington, United Kingdom
Reviewed 6 October 2016

This was probably once an excellent place to stay, however a complete overhaul is required to bring this up to anywhere near 5 star standard. The grounds are really nice and the hotel rooms are fully soundproofed with really spacious balconies. We booked one of the 'Lifestyle' suites which was spacious with an adjoining living area and two separate bath/shower...

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Thank Mal P
Redditch, United Kingdom
Reviewed 6 October 2016 via mobile

Thought id give greece another go after a bad time in italy. This place is set in its own grounds and typically greek surroundings, rocks, some fauna and a wicked aqua blue sea. The staff were great, tried out the spa which is a must although abit dear. The food was ok, although did swap dinner for lunch on half...

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1Thank cyberpauly
Kent, UK
Reviewed 4 October 2016

We originally booked a Junior Suite but when we arrived we were ushered off on a golf buggy and taken to a villa. The living room was very large with three bedrooms and three bathrooms with our own private pool - it was only myself and my husband so we had more than enough room! We couldn't believe our luck....

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Thank TravellerKent_UK
London
Reviewed 29 September 2016

This hotel was booked as a result of its appeal on Secret Escapes but within 24 hours we soon realised that it did not live up to its description. The "Lifestyle" suite overlooked a main internal road within the hotel grounds resulting in late night noise as revellers left the hotel disco nearby. There was no information in the room...

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2Thank James1London
Reviewed 28 September 2016 via mobile

Yes, this is a five star resort but your experience will depend on what category of room or hotel you've booked into. We booked a classic Garden view room. The web site brochure promised a beautiful room and yes they do have them, in the beautiful parts of the hotel but not our room. All we got was a view...

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1Thank Alfiday
Athens, Greece
Reviewed 27 September 2016

We enjoyed our 5 nights stay at this brilliant peninsula! The Out of the Blue, capsis Elite Resort, has so many choices. Very Green, the rooms were amazing - very good taste and with excellent views. The staff made us feel like we were part of the family.Treated to the best of services. We loved the food at the taverna,...

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Thank Aggekos
Reviewed 26 September 2016

My husband and I had such a wonderful experience in your hotel and we are so grateful for all the attention your staff gave us. The rooms and villas, which Olga showed me was brilliant and very suitable to some categories of our customers, so I will try to induce them to choose your hotel and to fill your service...

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Thank Sych0903
CapsisResort, Social Media Department at Out of the Blue Capsis Elite Resort, responded to this review

Dear “Sych0903”, Thank you very much for staying at the Out of the Blue, Capsis Elite Resort and sharing your experience here on Tripadvisor. We are pleased that we successfully met your high expectations concerning accommodation, service and food. We will pass on your praise to all the team and especially to those mentioned in particular. It will be a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Out of the Blue, Capsis Elite Resort is a 5-star deluxe hotel complex located on a private peninsula surrounded by a luscious Botanical Garden of 167.000 m2 that captivates your senses with its majestic Aegean views. The property is situated 20 minutes from the City and the International Airport of Heraklion and next to the traditional fishing village of Aghia Pelaghia. For those who seek to combine the beauty of the Greek Islands with the utmost of luxury, this resort complex provides guests a choice of 2 hotel collections with 3 different hotels/concepts with various types of accommodation, from family bungalows to private pool-villas. A natural beauty resort which is surrounded by ponds, cascades, colourful gardens and private cultivation of organically-grown fruits, vegetables, herbs and flowers used in the hotel restaurants and bars. The resort features the Capsis Minoan Amusement Park, 4000 sq m,the only one amusement park for children in Greece which features games and activities based on the Greek myths and combines fun and education with interactive games. Sand and fine pebble beaches, 7 swimming pools, 6 restaurants, 8 bars, a water sports centre, a shopping boutique, a nutrition and detoxification unit and a complete spa centre are only some of the wellness and gastronomic facilities on offer at this elite resort. ... more   less 

Additional Information about Out of the Blue Capsis Elite Resort

Address: Agia Pelagia, Crete 71500, Greece
Region: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: €119 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Out of the Blue Capsis Elite Resort 5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Out Of The Blue, Capsis Elite Hotel Agia Pelagia
Hilton Garden Inn Malia
Sofitel Agia Pelagia
Agia Pelagia Sofitel
Out Of The Blue Capsis Elite Resort Crete/Agia Pelagia, Greece
Hotel Style:
#2 On the Beach Hotel in Agia Pelagia
#4 Spa Hotel in Agia Pelagia
#5 Luxury Hotel in Agia Pelagia
#7 Romantic Hotel in Agia Pelagia
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Questions & Answers

Here's what travellers have asked, with answers from Out of the Blue Capsis Elite Resort staff and other travellers.
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Questions? Get answers from Out of the Blue Capsis Elite Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Garden Rooms are outside the hotel.”
 of 5 bubbles 944christinaw, 9 Nov 2016 | Read review
“Every room is beautiful, but if you have problems walking book one inside the main hotel where there is a lift”
 of 5 bubbles 471kathrynb, 29 Oct 2016 | Read review
“A suite if you can afford it.”
 of 5 bubbles toizz, 21 Oct 2016 | Read review
“The best rooms are closest to the reception area.”
 of 5 bubbles 25cheryll, 14 Oct 2016 | Read review
“Villa 3403 is secluded with lots of wildlife!!”
 of 5 bubbles TravellerKent_UK, 4 Oct 2016 | Read review
5 of 5
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