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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Les Chalets Mona Lisa is an excellent choice for travellers visiting Puy-Saint-Vincent, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer amenities such as a kitchenette.
While in Puy-Saint-Vincent, you may want to check out some of the restaurants that are a short walk away from Les Chalets Mona Lisa Hotel, including Restaurant La Chaumiere (0.1 mi), Le Tire Bouchon (0.1 mi), and La Pendine (0.8 mi).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Location
Lieu Dit Station 1600, 05290 Puy-Saint-Vincent France
Name/address in local language
Résidence Odalys Les Chalets de Puy Saint Vincent
4 reviews
Getting there
Car recommended
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We travelled with the only UK tour operator in the resort (Snowbizz) and stayed in the Sun Vallee apartments, formally known as Mona Lisa. Set in a small resort Puy St Vincent, everything was close to hand. A supermarket, ski hire shops, cafes, restaurants, and take aways. There was no trudging about in the snow, it was all within the big apartment complex. It is virtually ski in ski out, if you are a good skier, if not you will have a few steps to negotiate with your ski boots and gear. Materialistically this was not a luxurious holiday, what it did give was a fantastic team offering flexibility. Run by Michel and Wendy along with their team of Pink Ladies (childcare team) they worked so hard to make sure our holiday was a success. If there was the slightest thing we wished for they delivered instantly. If the children were struggling with their ski tuition, they adapted it to ensure they were happy. If they were excelling the children were instantly introduced to the more advanced group. Similarly for the adults, although most groups progressed at the same rate, so only a few adults needed to go up or down. The ski school (run by ESI) were all English speaking instructors and no other holiday makers from other holiday groups were allowed to join our classes so the people we skied with were on our plane and in the apartment block, enabling us to form a lovely community for the week. There was childcare on offer, ideal for parents with little ones wanting to ski. For those with children over 5 we were able to get them ready and hand them over to the Pink Ladies who would play games with them from 10am until the 11am start of ski school. It would give us time to get in to our own ski gear without fighting the children’s ski boots at the same time and then all meet up at 11am to wish the children fun and take off for 2 hours with our ski group. The lessons were all at the same time, but 1 hour later than the French. So we did find the cafes were all either full or the staff exhausted after their busy lunch slots. If we planned the holiday again we would not eat out for lunch, but buy a baguette when we dropped the children off in the morning and make some rolls. Everyone was ravenous and thirsty as soon as we arrived back, so instant food was a priority, and we were lucky to eat by 2:30pm in the cafes. The afternoons were spent sledging (can borrow from the pink ladies) having a nap to recover or playing with new found friends. In the evenings childcare was offered for 2 hours each evening (either 6 – 8pm or 7 – 9pm) for either DVDs, parties, talent shows etc. This enabled us to have a meal, or go to the pub with other parents. The down sides were few, but I would say there was a limited stock in the supermarket for our favourite things. Things like no ketchup, baked beans or J-cloths were a little pain. I had brought dish washer tablets, and our favourite butter and yoghurts in a cool bag in the hold luggage, but had assumed they would have stocked these few items. The supermarket did an irregular stock of cold or hot chickens which were ideal for an easy meal, but wise to ask the supermarket what time they will come out of the oven. There is no cooker in the apartment, only a hob and microwave, so cooking is limited. I would suggest going with the intention of making a snack lunch and eating out in the evening. If I was the owner of the apartments I would replace the dishwasher with a cooker. The bed in the main bedroom is also absolutely tiny. If two need to sleep I would suggest pulling out the camp bed in the sitting room. Children’s food was limited, Steak Hache and chicken nuggets were the main offering in all the restaurants, and chips with everything, and vegetables were not located on any restaurant plate that we came across. There was once a salad but a small worm put me off eating any more. There seemed to be a good Pizza takeaway service. The green runs often had a steep beginning, and the more experienced skiers said they felt they bordered on a blue run. My tip is if your ski boots are not comfortable enough, go back and change them. I found the circulation cut off on one of my feet, and could not feel anything in order to make the necessary moves, so I went back and they kindly found me another suitable boot. Both arrival and departure days require very early starts. Had to wake at 2:30am to get to the airport to go and 4am to return home. The transfers were comfortable and 2.5 hours, which for ski-ing holidays I found a good time. However if you have a travel sick child, like us, we needed to ensure the wrist bands were on, Joy Rides taken and a bowl just in case. SnowBizz do enable you to request front seats, which helped a lot. This is also a French resort, popular with locals. There was probably the highest concentration I have encountered of French people who either could not or did not wish to engage with the English language, so it would be advisable to brush up on your French before you travel. It was a shock on the first day that the café we went to did not understand any English. I was delighted as it forced me not to be an ignorant Brit abroad, and I rapidly learnt the French I needed. As you can tell from the above there really weren’t down sides just little niggles did not detract from the amazing effort all the staff went to to ensure we had a lovely time.
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Date of stay: December 2012
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Trip type: Travelled with family
Room Tip:There are two different sides to the apartments, nice to request a room overlooking the ski runs,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Been with Snowbizz several times, each time staying at the Mona Lisa apartments. By French standards for such a reasonable (by ski holiday standards) price, these apartments have some space, unlike many 'coffin' apartments in Flaine, Val Thorens, et seq. Apart from main bed & bedroom which are cramped.
But a good base for family ski holiday. Everything literally yards away. Don't expect any architectural delights with the main building,
From experience, carefuly check to avoid the entire staggered 4 weeks of French school holidays in Feb/March, the timing of which varies greatly every year; so avoiding massive lift queues and lack of space at the few restaurants.
The best evening restaurant by far is a 300 metres walk up the road away from the Mona Lisa.
There is nothing for teenagers or singles in Puy away from skiing. Entirely geared towards families with young children, or french school children.
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Date of stay: March 2012
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This tour operator is the best I have travelled with.
They will go out of their way to assist you with whatever needs you have.
The child care team (pink ladies) are good fun for the children, you feel very happy handing them over for a couple of hours fun each night. Plus the first hour in the morning before their ski lessons, so you get a chance to get yourself ready for the day ahead.
The ski instructors were excellent, we had Silvio, Tom and M-ell they were really good.
The apartments are basic but often ski accommodation is, they are functional and adequate for the needs of a ski holiday. It would be good to have bigger beds, but I believe these apartments are privately owned and rented for the season, so that is an owner issue that I don't think can be addressed.
It was good to have the apartment so we could come and go as we pleased. We had most of our food in the apartment. A trip to the patisserie each morning for croissants and pain au chocolat was a treat, we also picked up bread at the same time for lunch. The supermarket is a good size but their stock is sporadic so when you see milk, make sure you have enough to get you through the next few days, as fresh milk might not be in resort for another three days! One morning a friend had to have powdered goats milk in her tea!
In the evenings we only ate out one night, in the restaurant linked with snowbizz, La Chaumiere as a treat for the last night. It was tasty and the staff were polite, they were rather slow taking payment though, so I might even ask to pay at the point they bring the meal to you if you need to dash to get the children from the fun and games.
The rest of the time we got take away pizza from a good take away booth in the precinct, several nights we got freshly cooked chicken and chips from the supermarket. Very good value at 10 euro for 4 people or cooked something simple in the apartment
Do remember towels, bath mat to keep the floor from getting too wet, dishwasher tablets, baked beans, j-cloths etc. The rest the supermarket stocks.
I cannot say enough how good this tour operator is. They are family run, with the youngest generation working full-time in the business, so this company has years to run. They truly care, and if there is anything at all, they will aim to deliver
Well done Snowbizz
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Date of stay: January 2014
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Trip type: Travelled with family
Room Tip:Ask for view towards the ski lifts so you get to see your children
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went to PSV with Snowbizz last year staying at Sun Vallee.
Honestly just pay more money and go with a high standard kid focused ski company. No idea how they win award after award, the resort is dire, the restaurants are awful all serving the same food, the boulangerie and bakers are shelves in a Spa mini mart. No chemist & the cinema was closed.
Kids entertainment is basically childcare, it's in a room in the apartment building and only a baby would find it 'entertaining'. Skiing is good, lessons for kids also good, I can't say anything negative about the snow side other than a week is more than enough with the limited choices of pistes.
The resort isn't what I would call a family resort, there was very loud music pumping until 2/3am from the pub below the apartments, lots of all male groups wandering around late night and we actually had to step over frozen pools of vomit on more than one occasion.
Accomodation was disgusting. Unclean, thick dust in many areas, filthy bedding and mattresses (blood stained!!!) old rotten carpets under kids beds and the entrance to the block was unlocked all night.
Snowbizz gave us a refund so not complaining about customer service but the product sold on recommendations, awards, Mumsnet reviews and glitzy website was not the reality.
By all means go if you want a cheap ski holiday but you get less than what you pay for, my view is save for longer & go somewhere else. It really was like Guatanemo Bay on ice, never again.
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Date of stay: March 2024
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Trip type: Travelled with family
Room Tip:There is a pub under the apartments, the music is club loudness & goes on until the early hours...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Now, I know it is only an apartment hotel and I shouldn't expect any customer service, but I have never ever in my life met a receptionist so disrespectul. We travelled with some friends via Unitravel, and were very excited to spend a week in the French Alps. The location is great, rooms are good size, (not very clean) we were surprised at the quality of the accomodation we got for such a low price. The first shock came, when I purchased a 7 day internet voucher for €25, and I could not get it work in the room. So I went back to reception, explained the young french lady, that I cant even find the provider in the room. She got very annoyed with me, and said she has already explained to me internet is only working infront of the reception desk (which was not even in our buliding). I wasn't sure why she thought, she has already informed me (as I am positive she has not, otherwise I would not have bought one) so I asked for her manager. The little older french lady came out, and basically told me off for wanting my money back for the voucher I have never used. Weird. Its not the money, its rather the effort, and the fact they "called" me a liar. When we checked in, they took €300 as a deposit. On check out, we had to wait for someone to check our room, and if everything was fine, we could get our money back. Our guide told us to clean the rooms a little, otherweise they will charge for the cleaning. So we did, at least as far as I am concerned, but the french maintenance guy, who looked more like a hobo, gave us a piece of paper with a number on it, that turned out to mean that they are charging us €95 as cleaning supplement. Obviously we had no chances arguing, as the manager took the money from our deposit and also jelled at us with the same attitude. Our bus left 2 hours late, as every single room from our group was charged extra, and we all tried to make the lady understand, that this is not normal. Could't
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Date of stay: February 2012
Value
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Cleanliness
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheSnowMummy, Director of Snowbizz Tour Operator at Résidence Odalys Les Chalets de Puy Saint Vincent
Responded 25 Feb 2015
We were sorry to hear of your experience via Uniglobe but should like to reassure you that Snowbizz guests (as you will see from our reviews) have a 98% positive experience of Puy St Vincent and the super-friendly locals. Hope you would try this place again as it really is a little gem.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a one bedroom apartment with a double bed, a sofa bed in the lounge cum kitchenette, a bathroom and toilet. We were on the 4th floor facing away from the restaurants etc. There were just 2 of us. Any more would have been snug. Yes it was simply furnished, but it was clean and comfortable (especially warm) . Ski lockers led virtually straight out to the slopes and there were plenty of bars and restaurants close by. Also there were 2 supermarkets open 8-8 (ish). Probably not the best of alpine sites for accomplished adult only skiers, but for families it was ideal. (Not a great apres ski area.) We went with Snowbizz, who were excellent from start to finish.
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Date of stay: January 2019
Rooms
Location
Service
Trip type: Travelled with family
Room Tip:Ask when you book for a room facing the slopes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This residence is now called Sun Vallee. Great location, ski in ski out, linked to the shops and restaurants in 1600. 2 minute walk to the pool. Apartments are basic, old furniture, etc but I expect that in ski resorts and they are well equipped and very warm. The balcony was nice too with great views. It would be nice if the lockers had heated boot warmers, but maybe that's expecting too much for budget accommodation. A couple of things could be better - one of the lifts broke while we were there, and it was days before it was fixed, meaning waiting a long time for a lift. I waited nearly 10 minutes 1 day before giving up and climbing 4 flights of stairs with heavy bags. The lights are on a timer and go off after about 1 minute meaning the corridors are always dark and creepy. Wifi was very patchy. Overall it was good value for money and we had a great holiday here.
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Date of stay: March 2016
Value
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our apartment was simple but clean, warm, comfortable and more than sufficient for a week skiing in PSV. I was travelling with my wife and 2 young children and the resort felt super safe, everything was close together. I would definitely be happy to stay here again.
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Date of stay: January 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
March 2008 is our third consecutive skiing holiday to this little known resort in the French Alps. We've gone out of school holidays each time (both French and English), as a consequence have never had to wait in a queue for a chairlift! Which are less than 100 metres from the apartment! Booked with Snowbizz, (www.snowbizz.co.uk) a UK based company run by Wendy and Michel. Their team do a super job, in the UK and at Puy. We have tested both forms of travel, flight to Turin (with the coach transfer to Puy) and self-drive which we prefer. The accommodation is basic, clean and comfortable. We have stayed in the two bedroom T3 Mona Lisa apartments. We have done both, half board and self-catering. The last option we would do again with a couple of visits to the local restaurants (there are about 3 on site). The only issue is that restaurants don't open for dinner until 6.30pm, which is late for most young children. The ski school (all booked through Snowbizz) is fantastic, 2 hours a day for 6 days, plus ski school (from the age of 3), creche facility, after kids clubs and baby sitting arrangements are great. The creche is centrally based (not in a chalet) with English nannies; no language barrier! There are about 75km of pistes, mainly for beginners and intermediate skiers, there are some black runs as well. If you are looking for a good family skiing holiday you can't go past this place.
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Date of stay: March 2008
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went on a week's ski trip to Puy St Vincent with two children. We last cane here in 2011. We booked through Snowbizz who use the hotel for their families. Snowbizz are brilliant and the most child focussed ski providers out there, nothing is too much for them.
Booking in was no problem, once we arrived we got our keys and passes immediately and had been told where things were. This helped us get a sneaky extra hour on the slopes.
The rooms are basic, but considering we were on the slopes all day, basic is as much as we need. It's a self catering hotel, the supermarket is 2 minutes away.
The good bits: Hot water and heating were spot on, hot bath always available for four people. Beds were comfortable.
Bad bits (though no real biggy). Our room had no oven. There was a microwave, but this did limit to what we could cook. There were food items were a bit random , we had 2 mugs but 16 glasses?? Wifi is terrible, particularly between 5-8pm where the whole hotel is probably trying to access it, but it is free.
These make it a 4 rate and not a 5, but generally a very good stay.
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Date of stay: January 2017
Value
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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