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Located on a mountain hill Royal Castle Hotel & Spa offers a beautiful view of the bay. Designed with the intention to turn Royal Victoria Club Elenite into a fabulous place to relax even for the most discerning tastes, the hotel promotes the hotel business in Bulgaria to a prestigious position and is a true landmark in every sense of the word
This hotel is very different the interior is amazing rooms a lovely size beds comfortable a few areas that need attention but would definitely return ,some staff seemed new but the more experienced staff made up for this .one thing not informed on is the...More
We visited this hotel back in September last year. Upon arrival we was impressed with the hotel. At the reception area we was greeted by polite staff which made us feel welcome where we were then showed to our room which was very impressive.
For our first trip to Bulgaria , this was a wonderful experience , totally chilled , and the hotel was amazing and full of character , would happily return !
I would love to know what the music was on channel 10 as both my...More
Response from Victoria G, Guest Relations Manager at Hotel Royal CastleResponded 17 September 2018
Thank you for choosing Royal Castle, as well as for the feedback left.
We are pleased that it was we who opened the sunny Bulgaria for you and your girlfriend and could help you to enjoy the time spent in our complex.
Our stay was full of outrageous inconveniences. Terrible food to room appliances not working properly. However, cleaning lady stealing my Gucci suit was outrageous and laughable at the same time . After I insisted many hours to
the reception, they brought the housekeeping lady to...More
2 Thank 522musa
Response from Victoria G, Guest Relations Manager at Hotel Royal CastleResponded 13 September 2018
Dear Mus A,
First of all we would like to thank you for choosing our hotel Villas Elenite, as well as for your feedback. We try to put all our efforts in providing comfort to our tourists.
We are very sorry that you were in...More
Royal Castle hotel is the most luxurious place in the gated complex Elenite. The style of the so called "international designer's hotel" will most likely appeal to the class of the new riches from the Balkan or Russia, with its extravagant kitschy interiors and blinking...More
Thank Zhivka K
Response from Victoria G, Guest Relations Manager at Hotel Royal CastleResponded 4 September 2018
Dear Zhivka K,
Thank you for choosing Royal Castle as a place to spend your vacation and also for leaving a review. We highly appreciate the opinion of our guests!
However, we were sad to hear that you did not fully like our service. We...More
Response from Victoria G | Property representative |
Thank you for your enquiry. Yes, the hotel is opened all year round. Because it is HB hotel, there is possibility for non-residents to use our restaurants and bars. We have A-la carte menu everywhere. If they... More
Thank you for your enquiry. Yes, the hotel is opened all year round. Because it is HB hotel, there is possibility for non-residents to use our restaurants and bars. We have A-la carte menu everywhere. If they use the buffet dinner or breakfast that costs 20Euro for the meal. The spa facilities are also open for non-residents and there is a daily charge. Here on this number you can find our more: 070018411. Many thanks for your interest. If you need any further information, I'd be happy to help.
Guest Relations Manager
Royal Castle Design & Spa Hotel