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Colonia Santa Maria (CSM)

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#2 of 24 Hotels in Baga
Certificate of Excellence
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Colonia Santa Maria (CSM)
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677 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Derby, United Kingdom
Reviewed 9 February 2015

Our arrival was at 2am in the morning, and first impressions after a long flight and in the dark weren't great. However after a few hours sleep and and waking up to sunshine we started to relax. We spent the first few days around the larger pool, sometimes it was like having your own private pool as we were the...

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Helpful?
1Thank Jack1Jack1
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

First of all many thanks for taking time off and writing this review since your return home from your home away from home Colonia Santa Maria. Team CSM is grateful to you for your kind remarks. We are so pleased to read that you enjoyed the X Mas Gala dinner a highlight during the festive season. We make every effort...

Cleckheaton, United Kingdom
Reviewed 7 February 2015

We stayed at CSM 21st January to 4th February, it was our 1st time here and the 1st time in Goa - we picked this as it looked a 'safe choice' and it met our expectations. We booked through Thomsons and flew direct from Manchester on the 787 Dreamliner - this is highly recommended - feel free to email me...

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3Thank me95csh
CSMGoa, Guest Relations Manager at Colonia Santa Maria (CSM), responded to this review

May I profusely thank you for writing such a detailed review of Colonia Santa Maria and about your stay with us. Thanks again for soaring so much of your valuable time. It is the motto of Team CSM to ensure that our guests who come from across the continents and long distances within India that they have a pleasant, relaxing...

uk
Reviewed 25 January 2015

Once again we stayed in this hotel this is our 3rd year, it is excellent for the location i would say the best in Goa and Calangute. however it is very expensive to stay there compared to others, the prices in the hotel aren,t too bad but you have to remember you have a 10% service charge added even if...

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1Thank UkJaffa
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

It is always a pleasure for us at Colonia Santa Maria to welcome our returning guests like yourselves for whom it was third stay at CSM. The breakfast opens daily at 0730 hours and is on till 1000 hrs, sometimes being extended for late arrivals. I wish you had pointed out to me if you wanted breakfast earlier than 0730...

preston
Reviewed 22 January 2015

Just got back to UK after a 14 night stay in the CSM Baga, from the porters and room cleaners to Sanjay the general manager every member of staff was attentive and pleasant, the girls on daytime reception were friendly and efficient, every request dealt with in a professional manner with a smile, the food in the restaurant was as...

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4Thank joe g
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, it was a pleasure having you with us at Colonia Santa Maria. It is the duty of Team CSM to ensure that our guests who come far and wide feel at home, relaxed and enjoy their stay with us in Goa. It is so pleasing for the team to read that you were happy with us. We have...

edinburgh
Reviewed 20 January 2015 via mobile

Again this is our 3rd stay at this hotel.very efficiciant check in maria again very pleasant and could not do enough for us.our newly refurbished room was not a let down clean fresh and new bathroom was not a let down.breakfast at hotel was good much improved from previous year.we stat at smaller pool wich was great,neville who looked afer...

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3Thank stanc1970
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Stan and Lorna, what a pleasure it was for me and all the staff of Colonia Santa Maria to welcome you again at the " Goan Haven on Baga Beach". Team CSM is so relieved to read that you fully approve of the further improvements carrie our by us in refurbishing the rooms. And that you enjoyed your breakfasts....

Narragansett, Rhode Island
Reviewed 15 January 2015

This hotel is steps away from the beach. Walking distance to all the bars and restaurants and you can get a taxi right from it to anywhere. The beach was too busy for us (it was Christams time). We booked a suite and only got a small room. The pool was nice but just simple and sqaure - no frills....

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1Thank Tracey B
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Tracey, many thanks for writing the Review about your stay. As you may remember, the hotel was totally sold out when you arrived even so you were accommodated in a large suite room number 62. The room is big enough to accommodate three adults. We certainly do not expectt more than three adults to stay in a room? Yes,...

Bridgwater, United Kingdom
Reviewed 15 January 2015

Just got back from a 2 week stay at the hotel we stayed in block 8 which is near the reception in a superior room blocks 14 and 15 are nearer the sea but all of the site is pretty accessible and traffic is restricted at the front gate unlike Titos Lane and the creek access to the beach. All...

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4Thank Philip H
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Philip, thank you so very much for taking time to write this review. Team CSM is so pleased that you enjoyed your stay at Colonia Santa Maria, Goan Haven on Baga beach, and that you felt relaxed in the quiet and serene ambience of this resort. Our breakfast is far more than the egg station where you can order...

Christchurch, United Kingdom
Reviewed 12 January 2015

Just enjoyed a two week stay here over New Year, Good hotel and clean , bedroom very spacious and kept very clean by house keeping staff,clean towels and bedding each day, room balcony very narrow so not very comfortable for two people, Staff friendly and helpful, breakfast was ok but not much of a selection and can get busy just...

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1Thank Julie P
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Julie, many thanks for spending your precious time in writing a review about your stay with us. We are so pleased to note that you enjoyed the room comfort and the service by the staff. You may agree with us that having to prepare the restaurant for Lunch we have to ensure that breakfast Buffett is used up to1000...

Doncaster, United Kingdom
Reviewed 11 January 2015

just getting over 14 nights at CSM,Baga .The rooms were very clean and spacious great bathroom with walk in shower comfy beds clean walls and tiled floors also good fridge for use no charge also remote tv and aircon which can be left on 24hrs a day no charge.Just a short walk to beach great if u need a toilet...

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Thank fourhappychappys
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

Dear Sir, it is so pleasing for the Team CSM that yiybhave once again enjoyed your stay with us and encouraged us with your revew. Situated on the beach, this resort as you are aware is known as Goan Haven on Baga beach. We aim at continuously improving the room comfort for our valued guests. The roads in the Calangute...

Coventry, United Kingdom
Reviewed 6 January 2015

I was disappointed with Baga in general. I was expecting Baga to be far prettier - the beach is lovely and the food is exquisite wherever you go, however that's it. The place is very run down and poor so it does not have any 4 star or luxury hotels (or I didn't see them). The CSM has lovely staff...

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Thank TRIPPIN'OVER
CSMGoa, General Manager at Colonia Santa Maria (CSM), responded to this review

bthebstart I mustbthank you for taking your vLuBle time to write the review and praise the good food that our chefs serve as also the staff of the hotel. However I am at a loss to understand the complaint about refurbished premier rooms. All our rooms are fitted with the latest LED lights and to say the room was dark...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Colonia Santa Maria Hotel Beach Resort, also known as CSM Hotel or CSM Beach resort, is the premier Four Star resort on Baga beach of Calangute. The silver sand Baga beach is rightly touching the property. You do not have to go onto the main beach itself for the sun deck of the hotel is the rising green dune from where you get magnificent view of the Arabian sea and sun bathe without being hassled by the vendors on the beach. Our sea facing rooms and suites give you magnificent views from your balcony. The resort spread over four acres of spacious gardens is built in Portuguese style villas, each having six suites/rooms. Main beach is just couple of minutes walk even from the farthest room from the beach. ... more   less 

Additional Information about Colonia Santa Maria (CSM)

Address: Baga 403516, India
Region: India > Goa > Baga
Price Range: €74 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Colonia Santa Maria (CSM) 3.5*
Number of rooms: 107
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Also Known As:
Colonia Santa Maria Calangute
Colonia Santa Maria Hotel Calangute
Colonia Santa Maria Baga Beach
Colonia Santa Maria Goa
Colonia Santa Maria (CSM) Goa/Baga, India
Hotel Style:
#1 Romantic Hotel in Baga
#2 On the Beach Hotel in Baga
#2 Spa Hotel in Baga
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Questions & Answers

Here's what travellers have asked, with answers from Colonia Santa Maria (CSM) staff and other travellers.
39 questions
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Stockport, United Kingdom
11 months ago
Birmingham, United Kingdom

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Questions? Get answers from Colonia Santa Maria (CSM) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were right near the main pool and restaurant. Choose a room nearer the beach road for quieter location.”
 of 5 bubbles lorainen135, 23 Jan 2017 | Read review
“Choose the room right by the pool. It's 213”
 of 5 bubbles , 17 Jan 2017 | Read review
“Get rooms in the main resort area facing the pathway.”
 of 5 bubbles Bharat2004, 16 Jan 2017 | Read review
“Upgrade to Premium.”
 of 5 bubbles kathmcc, 14 Jan 2017 | Read review
“We stayed in room 85 and would love the same room next time Opposite reception It was perfect”
 of 5 bubbles CoventryMiranda, 9 Jan 2017 | Read review
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