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New Bath Hotel and Spa

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Traveller (125)
Room & Suite (13)
Dining (5)
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Overview
  • Excellent48%
  • Very good26%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)
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18
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187
110
61
32
18
Show reviews that mention
All reviewsbeef sausagenewly refurbished hoteloutdoor poolthrough secret escapeskipperson arrivallovely hotellady on receptioncourse dinnerhigh standardsuperior roombooked this hotelfront of houseno liftpoached eggslounge areafull english
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1 - 5 of 408 reviews
Reviewed 1 week ago via mobile

I stayed here for a girly night of pampering with 2 good friends. We arrived to see a lovely old-style building, with a dodgy 1970’s extension tagged on the back of the main building. We were greeted by a lovely lady on reception who was...More

2  Thank Lisa H
Response from Loren C, Guest Relations Manager at New Bath Hotel and SpaResponded 4 days ago

Hello Lisa H, Thank you for your feedback on your recent stay with us. I am glad to hear that we were able to accommodate your move into one of our deluxe rooms on your visit. As you described the family room is more suitable...More

A TripAdvisor Member
2711
Reviewed 2 weeks ago via mobile

We booked this for a family trip because the pictures looked great and we loved the idea of a pool to relax in after a day wandering. The family rooms are nothing like the pictures,they seem to want to put families miles away in an...More

5  Thank A TripAdvisor Member
Response from Loren C, Guest Relations Manager at New Bath Hotel and SpaResponded 1 week ago

Hello, Thank you for your feedback. I am sorry to hear that the facilities were not available during your visit. We are hoping to get the outdoor pool open for the summer period and the indoor swimming pool is set to be renovated next year....More

Reviewed 2 weeks ago

This is an old building which has been revitalised. It is easily accessible, in a scenic setting, a wooded limestone valley complete with the river Derwent and the A6, a 5 minute walk into Matlock Bath. The hotel has a large car park, blue badge...More

1  Thank Happywanderer543
Response from Loren C, Guest Relations Manager at New Bath Hotel and SpaResponded 1 week ago

Hello Happywanderer543, Thank you for your feedback on your stay with us. We are very proud of the team here at New Bath Hotel and Spa so thank you for your comments. I shall pass them on to Brett in particular. Room 5 is one...More

Reviewed 2 weeks ago via mobile

Spent a weekend here with my other half, room was lovely but not clean had an infestation of ladybugs and a number of dead ones had clearly been there some time and not cleaned up. Hotel itself is lovely seems to have been partly renovated...More

2  Thank Leapyearmummy
Response from Loren C, Guest Relations Manager at New Bath Hotel and SpaResponded 1 week ago

Hello Leapyearmummy, Thank you for your feedback however I am sorry to hear that your room was not up to standard on this occasion. I shall pass your comments on to our housekeeping team for future reference. I am also sorry that your stay seemed...More

Reviewed 2 weeks ago via mobile

A lovely hotel for 3.5 stars. Our room was spacious and tasteful; the shower was temperamental and disappointing. All the staff are lovely and it's a great building in a beautiful setting. The highlight for us though was the food. We treated ourselves to the...More

Thank Charlieann1
Response from Loren C, Guest Relations Manager at New Bath Hotel and SpaResponded 2 weeks ago

Hello Charlieann1, Thank you for your review. We are very happy to hear that you treated yourselves to and enjoyed your dining experience in our Artistry restaurant. I shall certainly pass your positive comments on to all involved who will be glad to know they...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$110 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (125)
Room & Suite (13)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Joanne A
21 January 2018|
AnswerShow all 11 answers
Response from Mary S | Reviewed this property |
Yes. Very good selection
1
Vote
Andreahole
9 August 2017|
AnswerShow all 2 answers
Response from Damian M | Reviewed this property |
I never booked any so I can not say But there was a booking desk with helpful staff the the lobby.
0
Votes
rob d
16 April 2017|
AnswerShow all 5 answers
Response from pauline5599 | Reviewed this property |
Not at the moment but hopefully in door one soon
0
Votes
Room Tips
"Avoid room 5 like the plague. Front of hotel is 80/100 metres from A6 and the traffic noise is considerable."
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"no comment"
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"ring ahead if have mobility issues as no lift in hotel"
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"We had a twin bedded room at the front of the hotel and had a lovely view but the back of the hotel looked..."
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