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Smartline Cosmopolitan Hotel

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Smartline Cosmopolitan Hotel
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741 Reviews from our TripAdvisor Community

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Showing 381: English reviews
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Reviewed 8 November 2016 via mobile

Went as a family, hard to know what to expect from photos alone but we were all thrilled with the place. Turned up just after midnight and got sandwiches and water, very welcome! Had a pool / garden view. Room quite basic but everything you'd need including a balcony. Food was fab! So much choice, one vegetarian and one very...

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3Thank Claire L
Stockton-on-Tees, United Kingdom
Reviewed 6 November 2016

Didnt know what to expect. Delighted with what we found. Spotlessly clean. Good selection of food. Staff were very friendly and helpful. Animation team "Pink Wave" were brilliant. Would definitely recommend the hotel to our friends and hope to go back in the near future

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1Thank valerie432
London, United Kingdom
Reviewed 23 October 2016 via mobile

Good value, friendly staff and good quality food. Rooms are standard but clean with good sea-views. Gym was useful and hotel has a very family-friendly feel with entertainment for all ages. Bus stop at front to Rhodes town or airport.

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4Thank Andrew Q
Melun
Reviewed 21 October 2016

We booked this hotel with Jet Tours just one month before departure for 1 week all inclusive. It was almost perfect holidays, great place, perfectly located next to the beach, few kms away from Rodos City. The swimming pools are awesome, the staff is amazingly nice and welcoming and helpful, the bars are really great, large, and nicely decorated. I...

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2Thank PaulineNL
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments on Tripadvisor. We are always pleased to receive comments like yours and we appreciate you recognizing our staff professionalism and the quality of our facilities. With regards to your comments over our food and beverages services, we are sorry not meeting your expectations but I can only assure...

London
Reviewed 21 October 2016

Went as a couple for two weeks (Sept - Oct 2016) all inclusive with BA holidays. Paid extra £50 per person for sea view in main hotel. Hotel was efficient, checked in 9pm and was in room within 5 minutes and down for dinner before it closed at 9.30pm. Excellent size room and small balcony (room 510). Everything you need...

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4Thank simon0
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, It is a pleasure for us to read your kind comments. At Zeus Hotels we are giving great attention to customer feedback and this has been proven so valuable to us. We are glad that you enjoyed your stay with us and certainly I will make sure to pass the compliments about the staff to our team and...

Lund, Sweden
Reviewed 18 October 2016

Nice hotel and very friendly and helpfull staff. We spend the first week of october at this hotel and we were very pleased. Very near Rhodes Town, and the ocean. Clean and nice room. Book a seaview, it's worth it! Speciat thanks to the team at the pool, Andrea and Mario. The restaurant can be a bit busy but if...

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1Thank Bubben59
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, Reading your review we can only say thank you so much for your kind words and we hope to have the chance to welcome you again in the near future, in our Smartline Cosopolitan hotel in Rhodes island. with kindest regards the hotel Manager

Reviewed 17 October 2016 via mobile

We stayed at the Smartline Cosmopolitan in August for 9 nights. For some reason they didn't give us the junior suite we prepaid in advance for on the first night, but this was fixed for the rest of the stay. The food was okay for an all inclusive - I wish they had more authentic Greek options rather than Mexican...

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Thank Rebecca G
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, Many many thanks for your kind feedback. We are really happy to know that you had such a nice time with us in Smartline Cosmopolitan hotel andd that you enjoyed the island. Wishing you all the best we do hope to have the chance to welcome you again in our property. with kidest regrads the hotel Manager

Reviewed 16 October 2016 via mobile

We have just returned from 10 days at the Cosmopolitan Hotel and feel really relaxed. We arrived late at the hotel after a horrible nightmare at the airport with 5 flights of luggage to contend with on one carousel. It was a totally disorganised mess. When we got to the hotel we were given dry rock hard sandwiches😞 and room...

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Thank SusanMMills
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, We are regretful for sharing your experience with so many details in tripadvisor. We make every effort to ensure that our guests enjoy a holiday experience and we’re very sorry to read your comment about the lady at reception. Allow me to say that me personally and also the person responsible for the Reception is at our client's...

Reviewed 15 October 2016 via mobile

I stayed here together with 1 friend, just before the beginning of the busy summer searon. This means not too crowed hotel, pools and not that many children. (i can imagine it might be crowed during high-season) Every day there is animation near the pools and evening activities. Food is good, everyday something new (italian, asian, ...) on top of...

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1Thank Elke V
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, We would like to thank you for choosing our Smartline Cosmopolitan hotel for your holidays and for your honest and accurate feedback. We appreciate your nice comments and we seriously consider them as a tool for our continuous improvement. with kindest regards the hotel Manager

Reviewed 13 October 2016

I stayed here for two weeks with my fiancee and enjoyed my time there. It is in a lovely location, the stay are friendly and the hotel is to a very clean professional standard. The only downside is the pools can be VERY cold and also whilst the restaurant served good food which was always fresh, the attitude of the...

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Thank Paul S
konstantinos P, Manager at Smartline Cosmopolitan Hotel, responded to this review

Dear Guest, thank you so much for your kind words and the time to review in Trip advisor. we are sorry for the misunderstanding with the Restaurant Manager and we do hope to have the chance to welcome you in our property in the near future. Looking forward to that we remain. with kind regards the hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
The All Inclusive hotel smartline Cosmopolitan is ideally located on Rhodes' west coast. on a hillside between Ixia and Rhodes town.. A stunning view of Trianda Bay is guaranteed. The hotel comprises a total of nine buildings and has a nice pool area with two pools and a large kids' pool. The hotel's animation team arranges various activities throughout the day, including water aerobics, boccia and evening entertainment several nights a week. The easiest way to get to Rhodes town's narrow alleys is by taxi or bus both stations are in front of the hotel. ... more   less 

Additional Information about Smartline Cosmopolitan Hotel

Address: Rhodes Town 851 01, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Price Range: €69 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smartline Cosmopolitan Hotel 4*
Number of rooms: 377
Reservation Options:
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Also Known As:
Mareblue Cosmopolitan Ixia
Mareblue Cosmopolitan Hotel Ixia
Cosmopolitan Hotel Rhodes
Smartline Cosmopolitan Hotel Rhodes/Rhodes Town, Greece
Hotel Style:
#11 On the Beach Hotel in Rhodes Town
#14 Family Hotel in Rhodes Town
#17 Luxury Hotel in Rhodes Town
#20 Romantic Hotel in Rhodes Town
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Questions & Answers

Here's what travellers have asked, with answers from Smartline Cosmopolitan Hotel staff and other travellers.
79 questions
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Questions? Get answers from Smartline Cosmopolitan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor with pool and sea view. No problem accessing floirs due to lifts.”
 of 5 bubbles valerie432, 6 Nov 2016 | Read review
“Room 462 is THE BEST ONE !! It's mine, don't book it! =P”
 of 5 bubbles PaulineNL, 21 Oct 2016 | Read review
“Sea view and high”
  • Direct view from 510
  • Side view along coast
  • Rooms in grounds
 of 5 bubbles simon0, 21 Oct 2016 | Read review
“Book a sea view room”
 of 5 bubbles mandyC433, 12 Oct 2016 | Read review
“Always try for a Pool view”
 of 5 bubbles alanb665, 20 Sep 2016 | Read review
5 of 5