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Mitsis Grand Hotel

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1,779 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
London
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 weeks ago

This is a Great Hotel overall and exceptional all Inclusive value for money during October. The Garden view room we were allocated on 3rd floor was directly above the evening entertainment and pool bar area so was very noisy from 9pm – 1am we asked to be moved but had to stay there 2 nights, this is the prime reason... More 

Helpful?
1 Thank RKPLondon
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear RKPLondon , We're so happy to learn that you enjoyed your stay at Mitsis Grand Hotel .We're also happy that you found our hotel good value for money and thank you for recommending us to others! All the best, Dona Giourga Public Relations of Mitsis Grand Hotel More 

Koutouloufari, Greece
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 weeks ago

We moved to this hotel partway through our holiday, what a fantastic place to stay. The food was fantastic and waiters had impeccable manners and customer service skills, Reception ladies were so helpful and ready with any advice when needed. Coffee lounge staff were always cheerful no matter how hard pressed and busy they were, our room was a little... More 

Helpful?
Thank Ann S
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear Ann S, Thank you for sharing you amazing holiday story. We truly appreciate that you recognized so many of our talents as it seems it was the service that really made the difference for your visit. We are all truly here to ensure that your visit is as comfortable and enjoyable as can be. Thank you for choosing Mitsis... More 

Fair Oak, United Kingdom
1 review
Reviewed 30 October 2016 via mobile

We have just returned from a fabulous 5 nights in The Mitsis Grand. The food in all the restaurants was of a very high standard with lots of choice. We asked to move rooms as we were initially above the restaurant and kitchen which was a bit noisy in the morning and we didn't have much of a view. The... More 

Helpful?
Thank leighwendy
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear leighwendy , We're so happy to learn that you enjoyed your stay at Mitsis Grand Hotel all around ,from the friendly services and comforts , to the conveniences around the hotel! We're also happy that you expressed only with one word your experience into our property!Fabulous !!! All the best , Dona Giourga Public Relations of Mitsis Grand Hotel More 

Luxembourg
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 October 2016 via mobile

Spend a week at this mitsis supposed to be 5 star hotel.. 3 stars are given since it is a mixed review to write: Service is 5 star Food is 5 stars - in all a La carte restaurants but buffet is buffet...... Location 4 stars Rooms are 4.5 stars nice and spacious and very clean! Drinks are 3.5-4 stars... More 

Helpful?
1 Thank callelux
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear callelux , Thank you for taking the time to share your review. It sounds like you had mixed feelings about your stay. While it is great to know that the service was excellent, some of the hesitations for a more positive review involved our all inclusive drinks which might not have met your personal preferences and for this we... More 

Glasgow, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 24 October 2016

Travellers who have visited Rhodes Town before will appreciate that there are in fact two separate and distinctly different areas. These areas are classed as the old and new towns. The old town itself is the original old walled town and harbour with its market and fort and is very much the traditional town where many of the tourists congregate... More 

Helpful?
3 Thank RTP_1690
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear RTP_1690 , Thank you for taking the time to share your feedback which helps us to service our guests better and improve. Your comments have been shared with the team for improvement. On the other hand, it is good to know that overall you like Grand Hotel and its services !!! Thank you for your review and we hope... More 

Liverpool, United Kingdom
1 review
Reviewed 21 October 2016

An excellent hotel, particularly the helpfulness and friendliness of the hotel. Room excellent, big with good facilities and only £10 extra for a sea view. Food was excellent with specialist restaurants available but also plenty of different options. A good gym and spa. Fantastic location, 2 minutes from beach and 20 to 30 easy walk to old town. We were... More 

Helpful?
Thank nevillejones1985
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear nevillejones1985, Thank you choosing our resort and great to hear that it was an excellent one. We hope to remain your first choice for accommodation in Rhodes and appreciate you taking the time to complete a review. All the best, Dona Giourga Public Relations of Mitsis Grand Hotel More 

Market Harborough, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016

We have just returned from our second visit to the Grand. It was great to be back, it feels just like home. The staff are wonderful, the food is great and we had a wonderful stay again. There is the beach over the road from the hotel and it's only about a 15 minute walk to the Old Town and... More 

Helpful?
Thank plingo
Lappeenranta, Finland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016

Can´t praise this hotel enough. Very clean, very polite staff (especially at the main restaurant), delicious food (also gluten free available). Very close to the shopping area and old town. Would recommend to pay extra for the sea view.

Helpful?
Thank Viuhti
Bradford, United Kingdom
1 review
Reviewed 19 October 2016

Visited September 2017 or second year in a row after a fab holiday year before. It didn't disappoint yet again. Only problem is can't go next year. Ideally located. Fab food. Fab staff. Well worth a visit

Helpful?
Thank debbienewington
Bristol, United Kingdom
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 October 2016

Please do not use the car hire here Budget Rental Car - Vassilios Kassapis as the Franchise proprietor is not trustworthy.I rented a Mini Cooper from him for 2 days and within 60 miles of picking up the car, the Clutch and Gear Box would not engage. The car was replaced however not without a long wait. On returning to... More 

Helpful?
Thank jonathan s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 

Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli & Papanikolaou, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Price Range: €89 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes/Rhodes Town, Greece
Hotel Style:
#3 Spa Hotel in Rhodes Town
#5 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#9 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor sea view super sunsets”
 of 5 bubbles stephenw888, 14 Nov 2016 | Read review
“Sea views are definitely the best, the sunset is amazing!”
 of 5 bubbles MARYDOLLPortGlasgow, 13 Nov 2016 | Read review
“ask to be away from the lifts and cleaning closests.”
 of 5 bubbles G6697HIsarahc, 1 Nov 2016 | Read review
“Go for sea view, garden view rooms may be noisy depending on where you get allocated”
 of 5 bubbles RKPLondon, 31 Oct 2016 | Read review
“don't have a room over the tabled patio”
 of 5 bubbles T7299UIanns, 31 Oct 2016 | Read review
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