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Asterion Hotel Suites and Spa

TripAdvisorUS$98*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$186*
US$98*
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US$107*
US$105*
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Asterion Hotel Suites and Spa
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295 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Stafford
Reviewed 2 weeks ago

Recovering from major surgery my husband decided he needed pampering, relaxation and sunshine although not necessarily in that order. Accompanied by our youngest daughter we set off for Crete with high expectations and we were not disappointed. We arrived about 7pm, were met by the manager and members of his staff and from that moment on nothing was too much...

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Helpful?
Thank Carolyn J
Asterion H, Υπεύθυνος Ρεσεψιόν at Asterion Hotel Suites and Spa, responded to this review

Dear Mrs, Carolyn. We would like to thank you for the time you dedicated to us to share your opinion about your stay in Asterion Beach Resort & Spa. We appreciate all suggestions, comments and experiences that our guests wish to share, as a way to improve our hospitality. We assure you that your comment has been noted and will...

Bergen, Norway
Reviewed 2 weeks ago

It is my pleasure give other Travelers our view staying at the Asterion Hotel Suits & Spa just 5 days after the seasonal opening of the hotel. My wife and I (retired) arrived April 15th and stayed for 14 nights on half board. We were treated by management and staff with great attention and always a smile throughout our stay....

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Helpful?
Thank schjosv
Asterion H, Υπεύθυνος Ρεσεψιόν at Asterion Hotel Suites and Spa, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to say a few words about your recent stay at Asterion Beach Resort & Spa. This is for us a very important opportunity to constantly improve our level of service. We are very honored to know that you have enjoyed our hotel and its strategic...

Reviewed 2 weeks ago via mobile

Such A beautiful Hotel and lots to do. Very clean and hospitable Staff, ever so polite and very Professional. We initially booked a very spacious Family room with spectacular Mountain Views which we were very very fascinated by! Then we upgraded to a room with a pool which was easily upgraded by the lovely manager with a little extra charge...

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Helpful?
Thank PinsALicious B
Asterion H, Υπεύθυνος Ρεσεψιόν at Asterion Hotel Suites and Spa, responded to this review

Dear Guest, It’s such a pleasure to read your kind words regarding Asterion Beach Resort & Spa and its staff, but most importantly, for dedicating some of your personal time to us. We are very happy to have contributed to making your stay in Chania a memorable one. We appreciate and take into consideration any suggestions, comments and experiences our...

Birmingham, United Kingdom
Reviewed 2 weeks ago

We are a family of 5 from the UK, just came back last week from Crete and the weather was great (mid-April). We checked in around 11pm (coach got delayed) we were greeted warmly and provided with a late night meal out of courtesy. We booked a double room which came with a sea & mountain view. It was easy...

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Helpful?
1Thank Mo_Honest_Reviews
Birmingham, United Kingdom
Reviewed 4 weeks ago via mobile

Just returmed from a family holiday and could'nt be happier with the week we've had. The hotel is really well maintained and in a nice location between two slightly busier areas of Maleme and Geranni where you can find restraunts, car hire and shops etc. We received a warm welcome when we arrived at the hotel and found all the...

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Helpful?
Thank Ian H
STELIOS K, General Manager at Asterion Hotel Suites and Spa, responded to this review

Dear Sir, We are all pleased that our efforts met your expectations in ASTERION BEACH RESORT & SPA. We hope we'll see you again soon in one of your next vacation in Crete! With sincere regards to the whole family, Stelios Kottas General Manager

Haslemere, United Kingdom
Reviewed 12 April 2017

Ignorant manager and receptionist, broken jacuzzi in the room, very small choice of food in the restaurant, coffee tastes like hot water with brown color. The beach area is non accessible with buggy unless u want to break it.

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Helpful?
Thank rotekapu
STELIOS K, Manager at Asterion Hotel Suites and Spa, responded to this review

Dear guest, We thank you for your feedback. I suppose your feedback is of your last year's stay and I'm terribly sorry for that experience you had then. Being the new manager of Asterion Hotel Suites and Spa I promise you that the next time you visit the hotel you will see it completely different. The hotel opened for the...

UK
Reviewed 22 January 2017 via mobile

Pros: Clean Friendly bar staff Friendly porter/bell boy Food (breakfast and a la carte) were fine On the beach Rooms were spacious Given a nice cool drink on arrival and welcomed by the manager - good first impression Wheelchair access Cons: Reception staff are awful - surly, huffy, unhelpful, unwelcoming and rude (aside from one who was lovely, shame the...

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3Thank moojoose
Sydney, Australia
Reviewed 14 November 2016

We left after one night (we were booked for 3). the whole experience was terrible, from the reception to the standard of room.....We were unable to sleep due to lumpy pillows and dust in the room. I became ill there and was sick for weeks afterwards. It is more like a 3-star motel. And if priced accordingly may have been...

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4Thank M6791JXsue
Thurles, Ireland
Reviewed 2 November 2016 via mobile

I've just returned from a week in this hotel and am feeling so refreshed and relaxed . Everything was way above our expectations. All our requests were met. The staff were so attentive and helpful . From Sofia on reception to the restaurant manager and the wonderful lady who looked after our bedroom we couldn't have asked for more attentive,...

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Helpful?
Thank Aine U
Reviewed 24 October 2016 via mobile

Myself and my partner have just come home from a week in this hotel and after reading all the negative reviews here we where worried to say the least,, but when we got there and throughout our stay we found it very hard to find fault, for everyone saying its not a 5 star,, ok you're right its not a...

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Helpful?
1Thank Francis A

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Amenities (23)
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Beach (8)
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Deluxe Double Room with Sea View (24)
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Family Suite Two Bedrooms with Sea View (25)
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Junior Suite with Sea View (25)
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Panorama Blue Executive Suite with Private Pool (36)
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Pool (9)
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Superior Room with Open Air Jacuzzi (24)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Asterion Luxury Beach Hotel & Suites is a five-star Hotel, in perfect harmony with the Cretan environment, located directly on the beach front, offers in total 67 luxury rooms. ... more   less 

Additional Information about Asterion Hotel Suites and Spa

Address: Old National Road Kissamou, Platanias, Crete 730 14, Greece
Region: Greece > Crete > Chania Prefecture > Platanias
Price Range: €49 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Asterion Hotel Suites and Spa 5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Bookgreece.com, Cancelon, Priceline, TripOnline SA, HotelQuickly and Hotel.de so you can book your Asterion Hotel Suites and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Asterion Hotel Platanias
Asterion Hotel Suites And Spa Platanias, Greece - Crete
Hotel Style:
#6 Spa Hotel in Platanias
#10 Luxury Hotel in Platanias
#18 On the Beach Hotel in Platanias
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Questions & Answers

Here's what travellers have asked, with answers from Asterion Hotel Suites and Spa staff and other travellers.
8 questions
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Questions? Get answers from Asterion Hotel Suites and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the East side ground floor has private pools and morning sun.”
schjosv, 7 May 2017 | Read review
“Book a room with a pool”
Mo_Honest_Reviews, 6 May 2017 | Read review
“Don't book this hotel!”
rotekapu, 12 Apr 2017 | Read review
“Book a suite with private pool”
445mirab, 16 Oct 2016 | Read review
“the suites with pool on the roof absolutely”
gizelle133, 13 Oct 2016 | Read review
5 of 5
TripAdvisor
US$98* /night
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Booking.comUS$107
CancelonUS$105
AMOMAUS$186
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*Disclaimer
Prices are for 1 room, 2 adults
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