Minoa Palace Resort & Spa
Platanias, Crete 73014 Greece
Lowest prices for your stay
US$361
US$321
Fully refundable before 31/05/23
US$361
US$310
Hotels.comUS$361
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PricelineUS$361
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About
#5 of 73 hotels in Platanias
Location
Cleanliness
Service
Value
Travellers' Choice
Minoa Palace Resort offers majestic views of its surrounding countryside and the White Mountains. To the north, the hotel enjoys panoramic views of the endless beach of Platanias with the shimmering sapphire blue Aegean beyond. With the extension of the hotel in 2008, guests have immediate access to the beach, over the aerial bridge, connecting the two hotel's sections. The luxury and comfort, combined with the attention to detail and the relaxed atmosphere, provide a holiday to remember for a lifetime!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Snack bar
Poolside bar
Tennis court
Entertainment staff
Patio
Table tennis
Kids club
Kids pool
Highchairs available
Strollers
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Salon
Steam room
Waxing services
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Minibar
Refrigerator
Electric kettle
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
English, French, Russian, German and 1 more
Location
69Somewhat walkable
Grade: 69 out of 100
63Restaurantswithin 1 km
5Attractionswithin 1 km
Platanias, Crete 73014 Greece
Name/address in local language
Getting there
Car HireSee all Platanias car hire
1687Reviews137Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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The room was cleaned every day, and new towels aswell. But bed is made poorly, and cleaning seems rushed aswell. No extra effort for a tidy nice welcome back to the room, just the bare minimum even we tipped the really nice ladies that cleaned for us, almost every day. The best gesture of the cleaning was one day we had forgot to put the cap on the toothpaste, and it was placed ontop of my shaving blade as a joke. It put a smile on my face, but then i remembered a 4 star hotel in Egypt we visited. There was a new animal folded with the towels every day on the bed and spotless every day. All though, very nice ladies and very friendly. Just seemes like they had a too tight scedule to obtain exeptional results. One thing i have to mention is the exeptional human beeing you are very lucky to have in your staff, the head of the spa area. I think his name is Babis. I might be wrong.. He really knows his stuff. Professional, kind and always with a genuine smile on his face, calm, but in control. I guenually think he would fold towel monkeys and place them climbing a towel tree he made, if he was hired in the cleaning service. Exeptional, inspiring guy i will remember and take after in my life. The nice ladies doing treatments were also of the same kind, and they backed it up with the expectation of the calm quality massage treatments i read about in the brocure. Top people and top quality 6/5 for the spa and their skills. One other guy that made the stay special was the wine specialist. He knows his stuff, and you can tell his just as intrested in the people his serving to as the wines he truly loves. A true Gent that backs his profession with amazing people skills. The reseption was always really helpful and the drink servers always had a genuine, enlightening smile that only the ears got in the way for at times, if that paints a picture. Top notch! You guys know who to hire for each spesefic job, Overall a really nice stay I will recomend to friends and family headed your way. Thank you! Kind regards …
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at Minoa Palace Resort twice during our week away. For one night at the beginning of the week and one night at the end. For the first night we had an imperial Seaview with pool room and at the end we had an executive suite in the main building. The first room was incredible. Although not specifically wheelchair accessible I was able to get around with a little help and the location was perfect. The room felt fresh and the welcome gifts were a wonderful bonus. Had we only stayed in this room the rating would have been 5/5. By comparison the suite in the main building was very disappointing in comparison. Although it was huge it smelt of damp and was in need of a refurb. Wallpaper in the toilet was coming off the walls and a balcony light was hanging off the wall .There was also an unpleasant smell on the balcony. It did not match our fabulous experience of the first night. Having said that the resort itself is wonderful. There are ramps everywhere (although a couple were a little too steep) overall it is easier to navigate the whole resort. The pools were huge but unheated. I didn't check for pool hoists or chairs as I was not going in but they did have roman steps. Platanias itself is fairly accessible with ramps into most businesses, resuturants and pavements. However you might need to plan your route as again some of these can be steep, In comparison to Rethymno, (we struggled to find any accessible toilets for 45 minutes) and Chania (stick to the port area), Platanias gave us many more options. Back to the hotel, the breakfasts buffet was a stand out experience. So much choice and it was so fresh. My partner thought he was in heaven when he discovered the sweet treat room!! However what really set Minoa Palace apart was the staff. They honestly could't do enough for you. They were always friendly and welcoming with nothing being too much trouble. A special mention to Zoe who was fantastic. We will definitely be returning to Minoa Palace and staying in an imperial seafront room. …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you can book the imperial rooms as these are newer. The family bungalow rooms are great for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 3 days ago
Dear Exiledgiraffe, We wish to express our appreciation for your preference in Minoa Palace Resort and also for the time you took to share your experience at the TripAdvisor. We were glad to read that our professional staff met your expectations and that you enjoyed our delicious food at our restaurants as well as our premises. However, we have noted with special concern your comments and we are really sorry that we seem we have failed to meet fully your expectations as a five star property. Unfortunately none of your above concerns was brought to our attention during your stay with us in order to pursue an alternative option or to find a solution for anything that we might were able to handle. Please be assured that it is never in our intention to disappoint our guests, and that our priority will always be to provide them with an exemplary service and quality. Therefore, we do hope to have the opportunity to welcome you again in the near future for the exceptional stay you deserve. Best Regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Minoa Palace exceeded all expectations! Highly recommend the resort. Staff were exceptional, welcoming, and friendly. The hotel is perfectly located for any occasion. Beach with access to snacks and drinks for convenience and walking distance to town. Minoa Palace is a five-star hotel for a very good reason.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Do not hesitate a stay at Minoa Palace Resort. It is a wonderful, convenient stay for any...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 3 days ago
Dear lenessas2020, Thank you for choosing Minoa Palace as well as for highly rating our resort! We are delighted to know that we offered you a memorable experience, owning to our high service level provided by our experienced and attentive staff, for which we take great pride of, reading your review. We truly hope to welcome you back to our premises again very soon! Kind regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service was great, especially in the reception. Food was delicious and choises were various. Sommelier at restaurant did qreat job. Location was good and the hotel even had own beach. Beach towels were included, no need to bring your own. There was a handy local bus to Chania (10 km), bus stop in from of the hotel. Free Wi-fi was quick and worked well. But most of the premises were outdated. All the outdoor pools were cold, which was not good when visiting in early may’s windy days. For the children Indoor pool was offered one hour per day ( 10-11). Unfortunately it was cold water as well. Jacuzzi was warm. Rooms were clean, but cleaning of floors should have been better (they were sandy). Had to ask fill-ups for minibar even to milk and sugar. Nice hotel, but have to say, that it is not a five star hotel.…
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 2 weeks ago
Dear FinTravelCat, We wish to express our appreciation for your preference in Minoa Palace Resort and also for the time you took to share your experience at the TripAdvisor. We were glad to read that our professional staff met your expectations and that you enjoyed our delicious food at our restaurants as well as our premises. However, we have noted with special concern your comments and we are really sorry that we seem we have failed to meet fully your expectations as a five star property. Unfortunately none of your above concerns was brought to our attention during your stay with us in order to pursue an alternative option or to find a solution for anything that we might were able to handle. We feel sorry that the weather during your stay wasn't the ideal for you. Kindly please not that as mentioned also in our site, our pools are not heated and their temperature is subject to the weather and the sun except the indoor pool of our spa. Please be assured that it is never in our intention to disappoint our guests, and that our priority will always be to provide them with an exemplary service and quality. Therefore, we do hope to have the opportunity to welcome you again in the near future for the exceptional stay you deserve. Best Regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel, service and breakfast were great. I'm just wondering how this hotel can be a five star hotel if there is no air conditioning on. Our room was literally 30 degree celsius because there was heating on, so we did not sleep at all for a week. We tried to keep our balcony door open over night, but there came plenty of mosquitos inside our room so it were not possible. Also there were school right opposite our room so every morning plenty of noise coming from there, so thats why we had to keep our balcony door also closed. There is three things that are must in hotel what im choosing and those are air condition, balcony and good bed. I'm not coming back to this hotel.
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Date of stay: May 2023Trip type: Travelled with friends
Room Tip: Prepare that hotel might keep hearing on in your room even at May, so it can get very hot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 2 weeks ago
Dear Petteri T, We wish to express our appreciation for your preference in Minoa Palace Resort and also for the time you took to share your experience at TripAdvisor. We were glad to read that you have highly rated the service from our professional staff as well as that you enjoyed our breakfast's variety and quality. However, we have noted with special concern your comments and we are really sorry that we seem to have failed to fully meet your expectations as a five star property. In regards to the A/C system, as we previously explained by person during your stay, it is operating as a one unit for each building. On the days you spent with us the weather was cold and rainy and during the night the maximum temperature was up to 11-12 degrees Celsius. At this time the majority of our guests were cold and were asking for the A/C to be turned to the heating mode. Additionally, following your request, we provided you with a fan in order to have the temperature of the room settled close to the most suitable one for you. Please be assured that it is never in our intention to disappoint our guests, and that our priority will always be to provide them with exemplary service and quality. Therefore, we do hope to have the opportunity to welcome you again in the near future for the exceptional stay you deserve. Best Regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was the perfect place for my husband and I to spend our honeymoon. The hotel is very clean and the staff are very friendly and welcoming. We had a complimentary bottle of red wine on arrival and because it was our honeymoon the staff brought us a bottle of Prosecco, strawberries and chocolate and walnuts drizzled with honey. We made use of the spa and both had a massage which was fantastic - would definitely recommend a visit here if you can. The food was very good and fresh. The pool area was very relaxing, we had a room with a private pool but unfortunately didn’t get to use this as it was quite cold but the weather wasn’t on our side for the time we were here so I’m sure it would be wonderful in the warmer months. Cannot fault this hotel and would definitely come back. …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 2 weeks ago
Dear 8ellief, We would like to express our deepest appreciation for choosing Minoa Palace resort and for dedicating the time to share such an amazing review. It is beyond rewarding to see that your overall Minoa Palace experience was, as you described it “5 STAR” ! We are very flattered receiving your positive comments for our staff, the service and the facilities of our Resort. Personal service, attention to detail, comfort, individuality as well as the genuine Cretan Hospitality are of high importance to Minoa Palace Resort. We hope to meet you again soon! Best regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 10 days in Minoa palace and overall experience was wonderful. The staff is extremely polite, professional, friendly and service oriented. The hotel itself is very well located 20 min drive from Chania town, on a small shopping street in Platanias. The beach is just on the other side of the main building and is connected with a bridge for easy access. The breakfast and dinner buffet had plenty of choices for every taste. The hotel is very clean and has nice outdoor pool area with multiple bars serving nice cocktails. Highly recommended for any families looking for holidays in Crete.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Free parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 2 weeks ago
Dear JG-NLInd, We would like to thank you for choosing Minoa Palace resort as well as for your exciting review! We are delighted to read that you had a memorable experience at our premises and specifically that you were amazed by the service provided by our professional and attentive staff members. We reassure you that we will forward your praising comments to them as they are a great reward for their notable effort. We truly hope to see you again. Best Regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful few days at this hotel. It’s a pleasant hotel with one side of the road the garden part of the hotel and the other side the beach. Connected by a bridge. The road wasn’t really busy and we could hardly tell the hotel was split, it was so seamlessly connected. The garden side is elevated and there are good views of the bay, the beach side is right on the beach, which is clean and pleasant. Multiple pools, bars and restaurants but well spread and so doesn’t feel overly crowded and still manages to feel fairly intimate. Really very friendly and helpful staff - this stood out as a highlight of the visit for us - thank you particularly to Zoe at reception and the sommelier in the buffet restaurant for the outstanding recommendations and great conversation (changed our view of Greek wine for the better and deepened our affection for Crete and its people!) We stayed in a beach room with a private pool. Plenty of room for 3 people and still lots of room to sit. Gazebo at the beach reserved for us every day as part of the room and lots of extras (wine, food delivery in the afternoon etc). Really felt like special treatment. Was worth the money. We had to do quite a bit of planning to use all the extras (and still didn’t manage to use the free 3 course a la carte!). Breakfast at the beachside Thalassa restaurant was excellent. Food at the buffet was excellent - a range of salads, dips, main courses from the oven and freshly prepared. All using high quality local ingredients. breakfast at the beachside restaurant was also very good with a wide selection of hot and cold dishes, yoghurts, fruits, pastries etc. The spa was also good and we enjoyed the facials and massage. Indoor pool, sauna and hammam were fine too. The indoor pool is generally adults only but because the weather was a bit cold in April they opened it to kids too for part of the day. Along the road some supermarkets and shops. Loved ‘DressVoice’ a local designer designing and making lovely clothes in linen, silk and other natural fabrics.…
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Plenty of parking, underground garage for some, outside for others. Get a beach room with a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 3 weeks ago
Dear CH_gobalview, Thank you very much for choosing Minoa Palace Resort for spending your holidays in Chania. It was with great pleasure to read your wonderful review and learn that you truly appreciated every moment of your visit, Your warm input on our friendly team is well noted and shared with them! We will gladly transfer your kind words to Zoe and to our Sommelier George! We sincerely hope to welcome you back and extend once again our well known hospitality standards. Kind Regards, Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The personal attention is unlike any other hotel we have ever stayed. The food was very good and the housekeeping staff is excellent. The bar staff could be better but still good. The customer relations desk was very helpfull, If you have any prefferences the will see to it. Loved it.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Minoa Palace Team, Guest Services / Front Office at Minoa Palace Resort & Spa
Responded 3 weeks ago
Dear 362noelg, We would like to express our thankfulness for visiting Minoa Palace as well as for your praising review. It comes to our great satisfaction that you had such an enjoyable stay. Your candid review is a prove that the effort made from all of our staff members maintains and even exceeds the high levels of our services for which we are renowned for. Until next time! Maria Skliva Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fantastic time, the staff were friendly and nothing seemed too much trouble for them. The rooms were very comfortable and clean. The A la carte restaurant didn't have much that we fancied on offer but there are plenty of restaurants within easy walking distance and they do a buffet menu in the main hotel that's very nice.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: No need to take beach towels as they are provided by the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$164 - US$329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
minoa palace resort and spa, minoa palace platanias, minoa palace hotel platanias
LOCATION
GreeceCreteChania PrefecturePlatanias
NUMBER OF ROOMS
254
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Claim Your ListingMINOA PALACE RESORT & SPA - Now €108 (Was €̶1̶7̶4̶) - UPDATED 2023 Reviews & Price Comparison (Platanias, Greece) - Tripadvisor
Frequently Asked Questions about Minoa Palace Resort & Spa
Which popular attractions are close to Minoa Palace Resort & Spa?
Nearby attractions include Dielefsis Scandinavian Dj Bar (1.1 km), Eclipse Bar Platanias (1.1 km), and New Planet (0.6 km).
What are some of the property amenities at Minoa Palace Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Minoa Palace Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Minoa Palace Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Minoa Palace Resort & Spa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Minoa Palace Resort & Spa?
Conveniently located restaurants include Match More, Socrates, and Vefi’s.
Are there opportunities to exercise at Minoa Palace Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Minoa Palace Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Minoa Palace Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Minoa Palace Resort & Spa?
The staff speaks multiple languages, including English, French, German, Russian, and Greek.
Are there any historical sites close to Minoa Palace Resort & Spa?
Many travellers enjoy visiting Venizelos Graves (14.2 km), Firkas Fortress (10.6 km), and Cave of St John the Hermit (11.1 km).