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El Mangroove, Autograph Collection

Gulf of Papagay, Playa Panama 50503 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Mangroove, Autograph Collection
Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 3 hotels in Playa Panama
Travellers' Choice
GreenLeaders GreenPartner
El Mangroove, Autograph Collection features boutique hospitality at its best. In this beach front hotel in Guanacaste, you will find everything Costa Rica has been missing. A new and fresh hotel concept that is easily accessible, very attainable and naturally irresistible. Laid-back wholesome sexiness, in a service oriented setting, with impeccable amenities, natural furnishings, contemporary design, state of the art technology and upbeat yet chilling ambiances.
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Room & Suite (275)275
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Car hire
Conference facilities
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Baggage storage
Gift shop
Non-smoking hotel
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
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1,049Reviews89Q+A100Room tips
Traveller rating
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Popular mentions
yummyybears wrote a review Feb 2021
Los Angeles, California5 contributions5 helpful votes
They are very responsive when you are trying to book something with them or spend money with them, however, when my wife got COVID and I kindly asked for a refund, THEY DO NOT RESPOND. I HAVE TO FOLLOW UP WITH THEM A BUNCH OF TIMES AND STILL NO RESPONSE. Sometimes bad things happen to people and it would be nice if they understood and not just try and squeeze every penny out of you. I think it would be a better business practice if they treated their guests with respect so that they would come back. I will never book at this hotel EVER again. I will also write this same review on every single travel site so that others do not fall prey to this hotel.
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Date of stay: February 2021
Response from Eduardo Herrera, General Manager at El Mangroove, Autograph Collection
Responded 1 week ago
Dear Guest Thank you for your evaluation and we practice the freewill about your experience; as we mentioned by email and by phone; we are open to change the dates for a long period of time to enjoy it. I hope to see you soon in Costa Rica. Best Regards
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livingmybestlife48 wrote a review Jan 2021
Denver, Colorado1 contribution1 helpful vote
I planned this trip nearly a year in advance, and luckily, Costa Rica opened travel in December so we could still go. The resort itself did not seem to be at full capacity due to Covid, but the amenities and level were not affected. The staff here are all exceptional, and went out of their way to make sure my 50th birthday was special; in fact, it seemed that the entire hotel knew it was my birthday and wished me a happy birthday! The restaurant is ridiculously expensive, but it is convenient and the food never disappointed. Highlight was booking a boat outing. A day that we will never forget! We saw whales, snorkeled with an octopus, caught some tuna, explored a cave on a secluded beach and had a fabulous picnic lunch. Worth every penny. The concierge also made renting a car for a day seamless and hassle free. If you're looking for a party go elsewhere. If you're looking for a romantic and elegant resort where the staff will make you feel special, this is your place.
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Date of stay: December 2020
Sleep Quality
Room Tip: We were upgraded to a larger suite when the staff found out it was my 50th birthday!
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1 Helpful vote
Jon_the_Traveller_CA wrote a review Jan 2021
Malibu, California116 contributions111 helpful votes
This was a pleasant experience in a quiet area. The buildings are well maintained and the hotel clearly has taken pride and care in their overall atmosphere and environment. Some low points would be the loud room AC which didn't seem to maintain the set temperature. As well, the elite breakfast, while appreciated, was surprisingly limited and ordered off the room service door tag. Staff and property made the best with Covid restrictions, and had sufficient facilities (restaurants, etc...) open in spite of the low occupancy. The water at the beach was disappointing as the water was turbid and I was stung by invisible jellyfish every time I went in, but the black sand beach and lounge chairs at the property and around the pool were plentiful, comfortable, and in good condition. The spa, which was very quiet, was a gem, and staff were attentive and allocated the full treatment time. The dinner menu was surprisingly expensive for the quality/quantity- with a car, I would highly suggest visiting restaurants at Coco beach instead.
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Date of stay: December 2020
Room Tip: Upper level to avoid people walking by outside your room
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SFGlobeTrotter wrote a review Jan 2021
San Francisco25 contributions9 helpful votes
El Mangroove is an exceptional property. The accommodations, property, dining, staff, location were all exceptional. The corner junior suite was spacious and luxurious. The staff makes you feel at home and the service is personalized. Sherelyn runs an exceptional service of multiple dining options - all with inventive and delicious choices. I will return to this property again in a heartbeat! Also, special thanks to Javier, Jonathan, Challah, Masiel, Tracy, Yariel for making the Mangroove feel like home and family. Pura vida!
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Date of stay: January 2021Trip type: Travelled as a couple
Guillaume S wrote a review Jan 2021
San Mateo, California32 contributions5 helpful votes
Rooms: We stayed in a habitat superior and crown suite (second largest suite) for 5 nights - both were beautifully appointed. My brother stayed in the lowest category room and even that was excellent. Lot of bugs - they designed the buildings with standing bodies of water around (not moving) which attracts a lot of mosquitos, despite it being a nice design - expect to get stung A LOT (we were in Costa Rica 3 weeks at 3 other hotels where it wasn't as bad) - if they added jets and made the standing water move it wouldn't be as much of an issue. Poorly thought out. Property: It's a beautiful property and has all the amenities one would need Service: This was the biggest issue. All staff are very friendly however - they embody the "Pura Vida" slow service mentality it seems. We were left waiting for a waiter to take our order for 15+ minutes on 3 separate occasions. The small details (ie. salt and pepper, bringing toast on time for breakfast) - these are things that happen over and over again over 5 days begin to frustrate you. It's what distinguishes this property from a 5-star hotel. Food: 80% of the food is very good, however you can go wrong on the menu. Location: Very remote location, need expensive taxi or rental car to get anywhere, otherwise you are trapped in the hotel Beach: The beach is not that nice however it is very swimmable. Pool is wonderful.
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Date of stay: December 2020
Sleep Quality
Room Tip: Get a room in building 4, these are closest to the pool!
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US$203 - US$661 (Based on Average Rates for a Standard Room)
El Mangroove by Enjoy Hotels
Costa RicaProvince of GuanacasteGulf of PapagayoPlaya Panama
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Frequently Asked Questions about El Mangroove, Autograph Collection
Which popular attractions are close to El Mangroove, Autograph Collection?
Nearby attractions include Tio Leo Coffee Tour (7.3 km), Playa Hermosa (3.0 km), and Playas del coco (6.6 km).
What are some of the property amenities at El Mangroove, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Mangroove, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Mangroove, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Mangroove, Autograph Collection?
Yes, free parking is available to guests.
What are some restaurants close to El Mangroove, Autograph Collection?
Conveniently located restaurants include Toucanoos, Restaurante Mar Azul, and Abbocato.
Are there opportunities to exercise at El Mangroove, Autograph Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Does El Mangroove, Autograph Collection have an airport shuttle?
Yes, El Mangroove, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Mangroove, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does El Mangroove, Autograph Collection offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.