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Secrets Papagayo Costa Rica

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Secrets Papagayo Costa Rica
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1,528 Reviews from our TripAdvisor Community

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Showing 1,405: English reviews
Illinois
Reviewed 21 March 2016

We stayed at Secrets from March 11th -18th. I cannot think of one bad thing to say about the place. We arrived later in the day( 5 hours late) due to Xtra Airways( which is a different review for another time......but beware of THAT Airline) Check- in was quick but if you are staying in the perferred section let someone...

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Helpful?
5Thank John S
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear John S, Greetings from the “Pura Vida ” Costa Rica! It’s nice to read that you had an amazing vacation, and that you have delighted your senses with many wonderful services, food and lots of unforgettable memories. Our staff is very greatful for your mention! Please contact me directly at gmanager.sepcr@secretsresorts.com to take care of your next reservation. We...

Chicago, Illinois
Reviewed 21 March 2016

This is not your typical Secrets Hotel setup. Very expansive resort. Bungalows feel more like a private villa than a typical hotel room. Resort pictures (private and official pictures) do not do this place any justice. Rooms are updated and beautiful. Housekeeping is exceptional. Food was just okay in terms of selection but what we did have was very good....

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Helpful?
2Thank WindyCity12345
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear WindyCity 12345 Greetings from the lovely Secrets Papagayo! We are truly thankful because you have shared your experience with the TripAdvisor community. Also, I feel pleased to learn that your stay was the most pleasant one, and that you were highly satisfied with our romantic and private rooms, fantastic views and our great and very attentive staff. We are...

Green Bay, Wisconsin
Reviewed 21 March 2016 via mobile

We arrived at secrets pleasantly surprised at the beauty of the resort. Coming from Green Bay the heat was a little more then I expected. We were greeted with a nice cold cocktail and a wonderful host to check us in. We were early but they got us to our room with no delay. Our rooms were beautiful! Not the...

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Helpful?
5Thank Mary M
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Mary M, Greetings from the colorful Costa Rica! Thank you for this awesome review about your perfect vacations at Secrets Papagayo! We really appreciate the great comments in regards Julio and Osmin. They are very thankful for the mention, believe me they are truly commited on keep giving such a good service to our special guests! We will share...

Reviewed 21 March 2016 via mobile

This is truly paradise. Makes you feel like home away from home on a private island. The staff was incredible, warm and kind. The food is great, something for everyone, at anytime of the day, even the 24 hour room service was efficient with a wide variety of food and drinks. The resort offers free paddle boarding, snorkel gear and...

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Helpful?
5Thank Kelbrud83
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Kelbrud83, Greetings from the wild Costa Rica! It’s so grateful to read that you found your stay at Secrets Papagayo so marvelous! We are very thankful to receive your remarks on Francisco, I will certainly share with him his nice hospitality lifestyle. I'm also glad to know you enjoyed the wildlife inside the beautiful ocean in Papagayo Bay that...

Chattanooga, Tennessee
Reviewed 20 March 2016

I have some very good things to say about this resort and a couple things that are not as good so I will list the not so good first. Let me start by saying that I am a UVC member and have already been to several other Secrets resorts so I can compare this resort to others so this is...

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Helpful?
7Thank Joe H
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Joe H, Greetings from the majestic Costa Rica! Oh behalf of the Secrets Papagayo team, we thank you for your kind comments. I am glad our team was able to make your vacation stay special and that we have earned your loyalty. We will continue to work very hard to execute our hospitality values and make each stay special...

Los Angeles, California
Reviewed 20 March 2016 via mobile

We arrived home last night after spending a week at Secrets Papagayo. We have stayed at other Secrets as we are members of the Unlimited Vacation Club. While we always rated Secrets very high when it comes to service the people at Secrets Papagayo take friendliness and service to a another level. Rebeca at check in at the Preferred Club...

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Helpful?
5Thank Scott S
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Scott S, Greetings from the colorful Costa Rica! Thank you for the awesome review! About your perfect vacations at Secrets Papagayo. We really appreciate the great comments in regards Rebeca, Francisco and Marcela. Our team is very thankful for the mention; we will share your comments with them. Please let me know at gmanager.sepcr@secretsresorts.com if we can be assisting...

Orlando, Florida, United States
Reviewed 19 March 2016

I've never been so pampered at a resort - we loved our visit here, it will be very hard to go to anything other than an all-inclusive resort in the future! This resort is fairly new, they say just opened as a Secrets in November 2015. Everyone was great, loved the 24/7 room service, our only complaint was my husband...

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Helpful?
4Thank Jennifer C
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Jennifer C, Greetings from the stunning Secrets Papagayo. Thank you for sharing your experience with the TripAdvisor community. We are very pleased to know that your stay was a most pleasant one, and that you were highly satisfied with our amazing and private rooms, exotic scenery and our super attentive staff. We will be more than glad to accomodate...

New York City, New York
Reviewed 18 March 2016 via mobile

It's a shame to give this such a title, but arriving at the reception area is one of the least welcoming and most disappointing starts. Upon arriving at this resort, there wasn't one bit of a welcoming feeling. The guy signing us in was so unfriendly, and distracted, didn't give us the time of day. Then you get sent over...

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Helpful?
2Thank Y1858EHlindar
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Y1858EHlindar, Greetings from the beautiful Costa Rica! Thank you for your feedback regarding your stay at our hotel. We are very ashamed that you were disappointed with the Secrets welcoming, we assure you that your feedback is correctly handled and our management is taking care of improvements in order to exceed our guests expectations since the beginning! The situation...

Blaine, Minnesota
Reviewed 18 March 2016 via mobile

This was my second stay at a Secrets Resort, and my first time in Costa Rica. Quite simply ... Amazing!!! You can't go wrong with Secrets Resorts, and they have Papagayo Costa Rica running up to standard. The beaches are beautiful, the ocean is warm and calm for swimming, and the resort is amazing. The separation of the bungalows ensures...

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Helpful?
3Thank Dave G
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear Dave G, Greetings from the exotic Secrets Papagayo. Thank you for sharing your experience with the TripAdvisor community. We are very pleased to learn that your stay was a most pleasant one, and that you were highly satisfied with our amazing and private rooms, exotic scenery and our super attentive staff. We look forward to welcoming you back for...

Northbrook, Illinois
Reviewed 17 March 2016

Beautiful place, great weather, great food, interesting tours available (we hired private tour company- "best trips" )and very pleasant staff. Lots of walking paths as resort is quite spread out on hills.

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1Thank renia1115
Lionel_Gomez_F, Director General at Secrets Papagayo Costa Rica, responded to this review

Dear renia1115, Greetings from the majestic Costa Rica! Oh behalf of the Secrets Papagayo team, we thank you for your kind comments. I am glad our team was able to make your vacation stay special and that we have earned your loyalty. We will continue to work very hard to execute our hospitality values and make each stay special for...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the exuberant Arenilla Beach, Secrets Papagayo Costa Rica will offer adults a stunning Unlimited-Luxury(R) getaway in Costa Rica's Gulf of Papagayo. The secure community around Secrets Papagayo provides striking views of native flora and fauna and miles of unspoiled Pacific Coast beach. This all-suite resort boasts 202 spacious suites, each with a private balcony or terrace as well as a superb Unlimited-Luxury(R) experience starting with 24-hour room service, a daily refreshed mini-bar and more. The Preferred Club will provide an enhanced level of luxury with 65 ocean view suites and additional privileges including access to a private lounge, upgraded bath amenities and mini-bar, concierge service, pillow menu and much more. Guests will enjoy limitless gourmet cuisine, without reservations, at four restaurants and one café in addition to five bars that will serve unlimited top-shelf spirits. Days and nights are filled with land, beach and water activities and live entertainment. Two pools and a pristine beach await. Rejuvenation reigns supreme at the Secrets Spa by Pevonia(R), offering massage, body and facial treatments in 13 treatment rooms and a full-service beauty salon. Follow up this rejuvenation at the fully equipped fitness center or by taking part in one of many daily and nighttime activities. Just 20 minutes from the Liberia Airport and a mere 15 minutes from the touristic town of Coco Beach, Secrets Papagayo offers guests a privileged location both within the resort and throughout the area for an ideal Unlimited-Luxury(R) getaway on the Pacific Coast. ... more   less 

Additional Information about Secrets Papagayo Costa Rica

Address: Playa Arenilla, Costa Rica (Formerly Hilton Papagayo Costa Rica Resort & Spa)
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range: €286 - €719 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Papagayo Costa Rica 4.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Papagayo Costa Rica Hotel Gulf Of Papagayo
Hilton Papagayo Costa Rica Resort And Spa
Fiesta Premier Costa Rica
Hilton Gulf Of Papagayo
Gulf Of Papagayo Hilton
Fiesta Resort Costa Rica
Fiesta Premier Resort Spa Costa Rica
Secrets Papagayo Costa Rica Gulf Of Papagayo
Hotel Style:
#2 Top resorts Hotel in Gulf of Papagayo
#3 Spa Hotel in Gulf of Papagayo
#3 On the Beach Hotel in Gulf of Papagayo
#3 Luxury Hotel in Gulf of Papagayo
#3 Family Hotel in Gulf of Papagayo
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Papagayo Costa Rica staff and other travellers.
631 questions
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Questions? Get answers from Secrets Papagayo Costa Rica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a bungalow king suite right behind the spa . It was a perfect location for us!!!”
CeciliaS907, 25 Apr 2017 | Read review
“Make sure you close your doors all the way as there is abundant wildlife around. We did not have any issues though.”
F5937BFmattk, 22 Apr 2017 | Read review
“Ask for lower tier ocean view...don't waste money on ocean front.”
  • Lizard came for a little visit on our balcony door
  • Sunrise ocean front view room 111 - high on cliff and quiet.
  • Ocean Front Balcony - Room 111 High on Cliff
DeborahK652, 21 Apr 2017 | Read review
“Room 120 was excellent. Close to the hub but far away so you didn't hear the noise.”
kevinhR6462VA, 18 Apr 2017 | Read review
“410 had a fab view of the bay, but if you have walking difficulties would suggest a lower number, however shuttle buses are frequent enough. ”
B2022AVannam, 18 Apr 2017 | Read review
5 of 5