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Shangri-La's Rasa Sayang Resort & Spa

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3,158 Reviews from our TripAdvisor Community

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Showing 2,844: English reviews
Bradford, United Kingdom
Reviewed 15 August 2015

We booked an executive family room for the 5 of us. The hotel gave us two interconnecting rooms and we had an extra bed for the third child. The hotel was amazing, excellent swimming pool and large areas for children to play. The breakfast was excellent, lots of choice and food from lots of countries. It was a really good...

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2Thank Razellam
Brussels, Belgium
Reviewed 15 August 2015

This was absolutely the nicest hotel of our recent trip through Malaysia. Fantastic beach with lots of activities, beautiful and very quite pool (family pool is seperated). The service of really fantastic and the rooms are absolutely beautiful. Right in the neighbourhood there is a night market which is huge and really worthwhile a visit while there's also plenty of...

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2Thank Daniel M
Reviewed 14 August 2015

If you could label a hotel as bi-polar, I would do this for this property. We just spent 9 days in the Shangri La Rasa Sayang in Penang and I must say there is a bitter sweet component to this review. Let me start with the good ones: The hotel is amazing. Definitely the best in the island and one...

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8Thank Jorge H
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Jorge H: Thank you for your review of our resort. First and foremost, congratulations on your recent nuptials. We are disappointed to know that you did not get the king-sized bed that you requested during your honeymoon stay with us. For future stays, please let our Duty Managers at our Front Office know. Our Duty Managers are always on...

Melbourne, Australia
Reviewed 14 August 2015

We would highly recommend this resort as an ideal getaway for families or couples. The staff were all extremely friendly and helpful and the resort was very clean and well maintained.The daily buffet breakfast in the Spice Market Cafe was a highlight with an abundance and extensive choice of quality food on offer. Relaxing in the well set-out pool area...

Review collected in partnership with shangri-la.com
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Thank krism24712
Reviewed 13 August 2015

Very pleasant hotel , especially worth upgrading to the rasa wing. Ferringhi grill breakfasts much quieter than spice market and more enjoyable. Lovely sea views from our two rooms , kids especially enjoyed the bathtub on the balcony. On the downside the stock in the once only free mini bar was a bit laughable , and if you are a...

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1Thank PerryWinch
Abu Dhabi, United Arab Emirates
Reviewed 12 August 2015

To comment on Shangri-la as a hotel, staff, facilities for me in not important as it's always one of the best experience anyone can have from a hotel, but what is special about Rasa Sayang in the fact that the hotel in located in the middle of amazing green scenery. the big pool that lies under the trees, it's simply...

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1Thank Nabil B
west midlands
Reviewed 12 August 2015

We are not usually a couple who stay at big resorts but we wanted to experience Shangri-La hospitality. We chose to stay here as it is the most recommended in Batu Ferringhu and reserved a Premier room in the Rasa Wing. On arrival we were a little early. However the staff were very accommodating and keen to look after me,...

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1Thank r0amingtraveller
Melbourne, Australia
Reviewed 11 August 2015

This hotel is right on a great beach, but be aware it is 25 minutes out of Penang. it is still a better place to stay of you have a few days in Penang, as it is quieter and has nice facilities. If you are on holiday, this is a much better spot. You have an easy walk in to...

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2Thank Warwick M
Reviewed 11 August 2015

Excellent hotel with great food, staff and beach. Pool and gardens relaxing and really well kept. Rooms and balcony areas have everything you need. Hotels gym better than most suburban ones. Chi the spa expensive but so are most things of high quality in this world. Beach great for walks, sunsets.

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2Thank Rossandmichelle
Sydney, Australia
Reviewed 11 August 2015

Great staff assisting in making our stay memorable and relaxing, facilities were of the highest standard the presentation of the dining / eating facilities were complimented by the quality of the food

Review collected in partnership with shangri-la.com
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Thank Roger C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: €151 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Agoda, Hotels.com, Travelocity and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
65 questions
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't like to share the pool with kids, or don't want to queue for your breakfast, the Rasa wing is definitely worth the extra”
  • View over (part of) hotel gardens from the breakfast restaurant in the Rasa wing
  • Gardens
  • Room garden / terrace
  • View from Rasa wing breakfast room
 of 5 bubbles rolandk755, 25 Mar 2017 | Read review
“The Rasa wing rooms are a delight the Premier rooms with a large balcony with bath are wonderful with views over the gardens and she?”
 of 5 bubbles dlee382, 24 Mar 2017 | Read review
“all rooms are accessible, as the lifts are very reliable. We were in Block 1 and this had views of the pool and the sea.”
 of 5 bubbles 676jacquelinet, 20 Mar 2017 | Read review
“Stay in the Rasa Wing”
  • Our room with its massive bad
  • Our private garden
  • Our room
 of 5 bubbles Eyes08, 17 Mar 2017 | Read review
“Rooms on the garden wing have nice views and children are in this wing. If you want adult only pools etc book Rasa wing”
 of 5 bubbles younger_keith986, 17 Mar 2017 | Read review
5 of 5