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    Shangri-La's Rasa Sayang Resort & Spa

    Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
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    6/8/2017 7/8/2017
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    US$219US$397
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    Traveller (2566)
    Room & Suite (667)
    Storyboard
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    Overview
    • Excellent72%
    • Very good20%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “garden wing” (603 reviews)
    “spice market” (291 reviews)
    “ferringhi grill” (180 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Offers from Shangri-La's Rasa Sayang Resort & Spa
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    Hotel deals
    Golden Sands Resort by Shangri-La
    3,112 reviews
    #3 of 11 hotels in Batu Ferringhi
     
    Hard Rock Hotel Penang
    4,246 reviews
    #2 of 11 hotels in Batu Ferringhi
     
    Eastern & Oriental Hotel
    3,538 reviews
    #11 of 84 hotels in George Town
     
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    2,192 reviews
    #4 of 11 hotels in Batu Ferringhi
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,367)
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    There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
    See the most recent reviews

    891 - 895 of 3,029 reviews

    Reviewed 26 January 2016 via mobile

    As we have been staying and reviewing this hotel many times before, initially I thought why bother another review. But since this time around we decided to stay at Rasa wing, another review is definitely due. We stayed for a short weekend from 23rd to...More

    Thank Ogyshuk
    Response from SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & SpaResponded 27 January 2016

    Dear Ogyshuk: Thank you for your review of our resort. We are happy that you are a returnee guest and are writing another lovely review about us. We are pleased indeed that you loved your Rasa Wing stay. We have also noted your comments with...More

    Reviewed 26 January 2016

    What was the worst experience you had when checking-in to a hotel? Long wait, or chaos? I just had my worst one last weekend at Rasa Sayang. I was told that the check-in process couldn't be done because I couldn't present the hard copy of...More

    Review collected in partnership with shangri-la.com
    1  Thank Lim L
    Response from SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & SpaResponded 27 January 2016

    Dear sir: Thank you for your generous comments about us despite the initial unpleasant check-in experience. We are truly sorry to have put you through such a stressful and embarrassing situation. We are glad, however, that everything was sorted out in the end. Please do...More

    Reviewed 25 January 2016

    My wife and I stayed in the general wing of this lovely resort. paid for sea views however had views over the swimming pool with a big tree in front blocking most of view and some sea view on the further on. wish we had...More

    1  Thank Barry R
    Response from SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & SpaResponded 27 January 2016

    Dear Barry R: Thank you for your review of our resort. We are pleased indeed that you had a enjoyable stay with us. We are disappointed that you were not accorded a better room during your stay. Please do contact us at communications.rsr@shangri-la.com so that...More

    Reviewed 24 January 2016 via mobile

    Have just stayed at the Rasa Sayang. On the Rasa wing. So we had breakfast included and afternoon tea plus drinks and canapés in the evening. Well worth it, as we enjoyed the Rasa pool. No children allowed in it. Very relaxing. Pool attendants to...More

    Thank Sarah C
    Response from SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & SpaResponded 27 January 2016

    Thank you for your lovely review of your recent stay with us. We are pleased that you were upgraded to a Seaview Suite after being assigned a room without a balcony. We are working closely with the local authorities to ensure that the local jellyfish...More

    Reviewed 24 January 2016 via mobile

    My husband and I stayed in the Rasa Wing for a week in a garden room. We had a lovely welcome and arrived in time for high tea. The problem came when we were shown to our room and told about the rules for evening...More

    Thank beckki
    Response from SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & SpaResponded 25 January 2016

    Dear beckki: Thank you so much for your review of our resort. We are pleased indeed that we were able to redeem ourselves after a less than pleasant start. We are disappointed that you that the room you were accorded was not to your satisfaction....More

    Golden Sands Resort by Shangri-La
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$161 - US$392 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Batu Ferringhi
    • #1 Business Hotel in Batu Ferringhi
    • #1 Romantic Hotel in Batu Ferringhi
    • #1 Spa Hotel in Batu Ferringhi
    • #1 On the Beach Hotel in Batu Ferringhi
    • #1 Family Hotel in Batu Ferringhi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 304
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Shangri-La Hotels and Resorts, Hotels.com, Booking.com, Priceline, TripOnline SA, Agoda, Travelocity, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • Batu Ferringhi
    • Also Known As
    • Shangri-La`s Rasa Sayang Hotel Batu Ferringhi ,
    • Shangri-La`s Rasa Sayang Resort And Spa ,
    • Shangri Las Rasa Sayang Hotel ,
    • Rasa Sayang Penang ,
    • Shangri Las Rasa Sayang Resort ,
    • Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
    Add Photo Photos
    Traveller (2566)
    Room & Suite (667)
    Pool & Beach (438)
    Dining (237)
    Hotel & Grounds (1483)
    Bathroom (71)
    Family and Play Areas (9)
    Business Centre & Event Rooms (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    glasgowtravellermrsc
    21 July 2017|
    AnswerShow all 7 answers
    Response from petercheshire | Reviewed this property |
    You are better in paying to be in the Rasa Wing if you do not have children - you then receive more choice for breakfast (two restaurants including al la carte) an adult's only pool, afternoon tea and evening cocktails... More
    0
    Votes
    Traceycowderoy01
    18 July 2017|
    Answer
    Response from estellemeed | Reviewed this property |
    Go to the rasa wing and ask what upgrades are available and how much
    1
    Vote
    Traceycowderoy01
    17 July 2017|
    AnswerShow all 4 answers
    Response from Debs01462 | Reviewed this property |
    I'm not sure tbh, the lunches etc where very reasonable value and much better than we expected but it was so hot during the day I couldn't face cocktails until 5.30pm. The rasa wing is certainly value for money and... More
    1
    Vote
    Room Tips
    "Central 'wing' which is part of Rasa Wing provides easy access to both Rasa & garden wing..."
    Read review
    "Pay for the upper floors to view the ocean."
    Read review
    "Perfect beach and pool facilities."
    Read review
    "All Deluxe and Premium rooms in the Rasa wing have a sea view"
    Read review
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