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Shangri-La's Rasa Sayang Resort & Spa

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3,034 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,732: English reviews
Plymouth, United Kingdom
Reviewed 28 July 2015

This hotel has ruined every other hotel on the planet for us. If we judge all future hotels by the Rasa Sayang we will be eternally disappointed. We have not stayed anywhere that can possible compare. Our room was bigger than our house. The bed was massive. The bathroom was incredible. We don't have two toilets at home but we...

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3Thank sklitch
Sydney, Australia
Reviewed 28 July 2015

An amazing resort and everything was spectacular. They even got me chocolates and a birthday cake!! The gym/breakfast and pools are awesome. All the staff are very helpful and kind especially Chan in the Rasa Wing Lounge! Thank you!

Review collected in partnership with shangri-la.com
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1Thank kevg91
Reviewed 26 July 2015 via mobile

The hotel great, very spacious rooms. Hot stone massage the best I've every had. Afternoon tea and canapés a great touch, breakfast excellent, we ate out every night, but you could eat in and all looked very good. We would come back to the hotel.

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1Thank Katie B
Kuala Lumpur, Malaysia
Reviewed 26 July 2015

This is one of the oldest hotels along Batu Ferringhi and old is like about 35 years. The owners have upgraded the property regularly so it is still fresh. Being an older hotel the rooms and bathrooms are of a generous size. The Garden Wing has sea views for all the rooms and the flooring is tiled with only a...

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1Thank marigo13
Wyong, Australia
Reviewed 25 July 2015

Stayed for 4 nights early July 2015. Can't express highly enough how happy I was with the experience. Was there with my wife and another couple of very close friends and we had booked into the Rasa Wing as we had left the kids at home with the grandparents ! Was soooo good... Rasa Wing has it's own pool for...

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7Thank Counting_The_Miles
Singapore, Singapore
Reviewed 25 July 2015

We just completed another enjoyable stay at one of the many Shangri-la resorts in the region. We booked two Superior Rooms at the Rasa Wing for a two-night stay in July. We were a group of 2 adults, 2 older teenage boys and a 10-year old daughter, so two connecting rooms were necessary. I had specifically requested this in my...

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2Thank susantiu
Reviewed 25 July 2015 via mobile

Had a wonderful resort stay, food and staff both wonderful. Would definitely recommend staying in the rasa wing, suites are beautiful and lounge is worth paying extra for! Couldn't be happier with the facilities and amenities a lovely place to bring your family for a sunny vacation.

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1Thank Carrie-Ann Y
Adelaide, Australia
Reviewed 24 July 2015

From the time we arrived to the time we departed the Hotel provided good service and excellent facilities. Staff were very friendly and helpful making our stay very pleasant. Choice of Restaurants made eating simple and a wide range of options. A nice place to holiday.

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Thank Allan C
Rome
Reviewed 22 July 2015

We loved every minute of our stay here. We stayed for 11 nights in June in the Rasa Wing which was lovely. We had booked one of the rooms without a balcony, but they upgraded us for free to a room with a balcony as soon as we arrived which was fantastic. The room itself was spotless, luxurious and beautifully...

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2Thank Tizzyh149
Singapore, Singapore
Reviewed 22 July 2015

We will not stay here again. During our last night we paid for a relatively small and average comfort hotel room. We weren't allowed to use one of the pools because it's only for guests who pay even more at the Rasa Wing. They even have their own hotel entrance. While advertising with beautiful pictures, nobody tells you that you'll...

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2Thank JulianeHerold
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear JulianeHerold: Thank you for your review of our resort. Noted are your comments with regards to our Rasa Wing pool. Our Rasa Wing pool is exclusively for Rasa Wing guests. However, we have a vibrant main pool which is for all our guests. We hope that you have the opportunity to experience our Rasa Wing privileges during your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: €127 - €292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
56 questions
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view with some aspect of the sea.”
 of 5 bubbles AlexanderL558, 17 Jan 2017 | Read review
“If you can, get the Rasa Wing - worth it for having less people around and fewer children.”
 of 5 bubbles Samwllee, 16 Jan 2017 | Read review
“Superior Rooms are advertised as mountain view rooms. They face the car park and Jalan Batu Ferringi.”
  • Premier Deluxe Twin Room
 of 5 bubbles Colway, 14 Jan 2017 | Read review
“Rooms in the Rasa Wing are bigger with more privileges, although you'll be very comfortable in the Garden Wing rooms.”
 of 5 bubbles MWLing, 11 Jan 2017 | Read review
“Rasa Wing Premier rooms are well worth the extra cost”
 of 5 bubbles 747CarolB, 10 Jan 2017 | Read review
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