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Shangri-La's Rasa Sayang Resort & Spa

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2,935 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,641: English reviews
Reviewed 5 June 2015 via mobile

One of the best hotels I have ever stayed in my trips Very clean , relaxing , not expensive, nice food , big rooms , excellent service, nice place and views Little bit far away from the city Near to beach Having fun with activities where you can enjoy it

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Thank Bu Salman A
London, United Kingdom
Reviewed 4 June 2015 via mobile

We stayed here recently for six nights and our stay was everything we expected from a Shangri-La luxury resort. First rate accommodation, first rate service; indeed almost too much service! Nothing was too much trouble. We had a Garden Room in the Rasa wing, which comes complete with many extras. Our garden was only a short walk from the beach,...

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1Thank Tom C
Perth, Australia
Reviewed 3 June 2015

From check in, until departure the environment is one where you can relax immediately and enjoy the surrounds and beautiful beach; feel secure and within easy walk to a tailor; bar and good Italian restaurant.

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Thank paulinef482
Kuala Lumpur, Malaysia
Reviewed 3 June 2015

Very good hotel and perfect hospitality. The breakfast was great with many variety of food, fresh juices and hot beverages. The staff were very attentive and friendly. Very thing is perfect and one of the best hotels I have ever experienced. Very done and keep up the good job.

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2Thank yapsiohboon
Wolverhampton, United Kingdom
Reviewed 2 June 2015

We came here 3 years ago and had a simply devine stay, so there was no second option for a return, The staff are what makes the difference in this hotel, around the edges you can see a few cracks, and it may be time for some sympathetic updating? Room Was spaciuous and generously proportioned vey well appointed with a...

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5Thank Back9Bailey
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear BackBailey: We are always happy to hear from returnee guests and we always look forward to comments and feedback so that we can move forward and further improve. Your comments with regards to your room and breakfast experience has been duly noted. We also thank you for your acknowledgement of Mr. Muru and Mr. Chan. We are disappointed that...

Malaysia
Reviewed 1 June 2015 via mobile

Stayed in Rasa last week to celebrate my mother's birthday. The staff was very friendly and the concierge was very helpful. Went out of his way to call a high tea location for us to see if it is open. The beach, sunset and cocktails were all sensational but the buffet at the Spice Market, it was not as I...

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1Thank justmenbags
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear justmenbags Thank you for staying with us and for taking time to review our resort. We are pleased that all went well with your stay with the exception of the Spice Market Cafe buffet. Please do write to us at communications.rsr@shangri-la.com so that we can have the proper feedback in order to further improve. Looking forward to your reply...

Hereford, United Kingdom
Reviewed 30 May 2015

We were looking for a hotel to break the journey to Sydney and discovered the Rasa by chance on the internet . We booked the hotel but upgraded to the Rasa wing. The room was superb as was the pool and nothing was to much trouble. The beech has everything you need from a massage to a sail boat followed...

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3Thank KEITH B
Reviewed 30 May 2015

we first time stay in the Rasa sayang .Everything was Great in the hotel ,locoa cultures, staffs .. With nice pool and garden view room we were really enjoined over 3 nights ! My wife she was very satisfied and we planed every year will come back Rasa sayang for holidays !

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3Thank Liu T
South Australia, Australia
Reviewed 29 May 2015

We were looking for rest and relaxation in clean comfortable surroundings . We certainly got that . Staff were exceptionally friendly , always looking to assist in any way .The Garden wing refurbishments have produced a great result .The room was spacious and very clean and comfortable . We left after ten days , wanting for more , the sense...

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5Thank honestopinions255093
Kuala Lumpur, Malaysia
Reviewed 28 May 2015

Good choice for a family gathering. In March we had a family gathering at the hotel. My eldest son and wife flew in from Singapore and my second son and wife flew in from New York. My husband and I drove from KL. We had a good time. The rooms were clean, service very friendly. The ladies spent time at...

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Thank 60travelfun113

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: €128 - €339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Business Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Rasa Wing and its rooms are simply the very best!”
  • The amazingly beautiful view from our room on the Rasa Wing
 of 5 bubbles Ronny_Tan, 1 Dec 2016 | Read review
“We stayed in the Rassa wing and the rooms were large clean and very quite.”
 of 5 bubbles 894tonyb, 27 Nov 2016 | Read review
“Go for garden/sea elevation otherwise you may overlook car park and road.”
 of 5 bubbles Jayesandveetee, 25 Nov 2016 | Read review
“Rasa Wing is much quieter.”
 of 5 bubbles BillPerth, 20 Nov 2016 | Read review
“Seaview rooms in the Garden Wing & also Rasa Wing rooms with 'club' benefits”
 of 5 bubbles Rarb0405, 14 Nov 2016 | Read review
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