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Shangri-La's Rasa Sayang Resort & Spa

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3,167 Reviews from our TripAdvisor Community

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Kuala Lumpur
Reviewed yesterday NEW

First the negatives, and then the brilliant positives. 1. Check-in was fast though service could have been better. Check-in receptionist was friendly enough but not as polished as one would expect in a 5-star establishment. When we got to our rooms (we booked 2 adjoining rooms), we found that at least 2 of our key cards were not working and...

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Helpful?
Thank Adilla
france
Reviewed 2 days ago NEW

We had booked a 2 night stay at the Garden Wing of the Shangri-La. The room was very nice but we didn't like the the pool and garden area. Everywhere sunbeds and hardly a parasol. Very messy impression and the hotel was not even full. We asked for a room in the much more exclusive Rasa Wing. Worth the extra...

Review collected in partnership with shangri-la.com
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1Thank FranceMartine
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear FranceMartine, Thank you for your feedback regarding your recent stay experience at our resort. Indeed, we are pleased to hear that you had an overall pleasant stay with us. We hope to welcome you back again on your next vacation in Penang! Best regards, Suleiman Tunku Abdul Rahman Director of Communications

new plymouth
Reviewed 2 days ago NEW

Highly recommended. Couldn't fault a single thing. The Rasa Wing is the best option if travelling without children. The included benefits such as breakfast, high tea and happy hour drinks and nibbles made for an inexpensive stay. The staff were super attentive and the facilities and surroundings were pristine. Another perfect Shangri La Resort.

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Helpful?
1Thank ckcm
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear ckcm, It has been our pleasure to have you with us during your vacation in Penang. We are pelased to hear that you had a wonderful stay and hope to welcome you back again in the near future. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 2 days ago NEWvia mobile

Nice beach hotel , clean , great views , quiet room , breakfast and foods also nice , but far from airport about 60 min by taxi , good place for relaxing comparing kuala lampor which is crowded business place , also you can shopping at gurney plaza mall about 20 min by taxi or free hotel bus .

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1Thank Captain M
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Captain M, It has been our great pleasure to have you with us. We are glad to hear that you had a satisfying stay at Rasa Sayang. Hope to see you again soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Berwick-upon-Tweed, United Kingdom
Reviewed 2 days ago NEW

Only had dinner at this hotel, food was fantastic with a great selection of Malaysian, Asian, and European. A little more expensive but worth the extra, the staff were very good with very good service. If I were to go back to Penang this would be the hotel i would stay at.

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1Thank Ross W
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Ross W, Thank you for your review. We are happy to know that you had enjoyed your dining experience here, at Rasa Sayang. Hope to welcome you back for a vacation soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Amman, Jordan
Reviewed 2 days ago NEWvia mobile

I visited this resort with my family. I think it is an amazing place and would definitely do it again. Breakfast is great, rooms are spacious and very clean. Pools are very nice. Kids loved it and the best part is the family friendly atmosphere. Keeping the best to the last; the amazing beach the hotel has access to. Several...

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Helpful?
1Thank Rana S
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Rana S, Thank you for your review. We are so glad to hear about your wonderful stay experience at our resort. We can't wait to welcome you back again soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 3 days ago NEW

Met up with family here for about a week. Booked the rasa wing for the additional luxury, inclusive luxury treats and lack of children at the pool. Staff couldn't do more for you, although the different pace of life is something you have to get used to. Loved the fact that pool side loungers were prepared every morning and also...

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Helpful?
Thank Roland K
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Roland K, It has been our pleasure to have you with us. Thank you for sharing your wonderful stay experience and we hope to see you again very soon for another spectacular vacation at Rasa Sayang. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Glasgow, Scotland
Reviewed 3 days ago NEW

Looking forward to our family stay in the coming 11 days, at what looks like an amazing hotel. The Anantara hotel group in Thailand was out of this world (see my review of this), and we hope this lives up to the same 5star accommodation and service. Watch this space for a full review when we return!

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Helpful?
Thank scotlandfamily_9
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear scotlandfamily_9, We can't wait to welcome you to our resort soon! We hope you will have an excellent stay at Rasa Sayang. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Reviewed 4 days ago NEW

Stayed in Rasa wing in December 2016. We had free upgrades for 2 out of our 4 rooms. We were celebrating our niece and nephew birthdays and they provided us with 2 complementary birthday cakes. Excellent service, cleanliness, view, facilities, courtesy. My family of 12 pax had really enjoyed our time here. Overall I really recommend this hotel.

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Helpful?
Thank Dila_Aman
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Dila_Aman, Thank you for your review about your recent stay at our resort. Looking forward to delighting you and your family on your next vacation in Penang! Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Bromsgrove, United Kingdom
Reviewed 4 days ago NEW

We have stayed at this hotel for a number of years and it is always excellent. The staff are extremely friendly and helpful. The hotel itself is well kept and the gardens are super. We stay in the Rasa Wing and Maliz and Chan always look after us superbly.

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Thank dlee382
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear dlee382, We are happy to hear that you had an excellent vacation with us. We hope to see you again soon. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: €150 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a Rasa Wing Premier room on the top floor (2510). A gorgeous view over the resort and out to sea (through the trees).”
 of 5 bubbles ckcm, 26 Mar 2017 | Read review
“If you don't like to share the pool with kids, or don't want to queue for your breakfast, the Rasa wing is definitely worth the extra”
  • View over (part of) hotel gardens from the breakfast restaurant in the Rasa wing
  • Gardens
  • Room garden / terrace
  • View from Rasa wing breakfast room
 of 5 bubbles rolandk755, 25 Mar 2017 | Read review
“The Rasa wing rooms are a delight the Premier rooms with a large balcony with bath are wonderful with views over the gardens and she?”
 of 5 bubbles dlee382, 24 Mar 2017 | Read review
“all rooms are accessible, as the lifts are very reliable. We were in Block 1 and this had views of the pool and the sea.”
 of 5 bubbles 676jacquelinet, 20 Mar 2017 | Read review
“Stay in the Rasa Wing”
  • Our room with its massive bad
  • Our private garden
  • Our room
 of 5 bubbles Eyes08, 17 Mar 2017 | Read review
5 of 5