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Shangri-La's Rasa Sayang Resort & Spa

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Traveller (3020)
Room & Suite (796)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“garden wing”(660 reviews)
“spice market”(317 reviews)
“ferringhi grill”(204 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Family Fun Package
Hotel deals
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Family Fun Package
Hotel deals
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Reviews (3,706)
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3,322 results
Traveller rating
2,328
660
213
70
51
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LanguageEnglish
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2,328
660
213
70
51
Show reviews that mention
All reviewsgarden wingspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaa la carte breakfastadult only poolold treesfruit kebabsspice cakedress codepremier roomcomplimentary soft drinks
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1 - 5 of 3,322 reviews
Reviewed yesterday via mobile

I have to confess this review is over a year late (disregard the date of stay in the heading) but having returned to Penang this month I have to wax lyrical about this place. We arrived at 11 pm because of our flight times and...More

1  Thank Michael K
Hotel's Favourite
Reviewed 5 August 2017 via mobile

A beach resort EXACTLY as a beach resort should be! Stunning peaceful location but just a few minutes walk from the madness that is Batu Feringgi ! The hotel itself whilst an older building now is very well kept. The grounds are stunning and well...More

22  Thank Richard C
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 7 August 2017

Dear Richard C, It has been a pleasure to have you with us! I am pleased that you are having a great time at our resort. Wishing you a continued wonderful stay. Do let us know if you need any further assistance or service. We...More

Reviewed 2 days ago

The room was awesome, the location and gardens are fabulous, the service is outstanding, and the food wonderful. Stayed in a corner suite in the Garden Wing. With this room you receive Rasa Wing privileges including complimentary breakfast (including asian and western selections), complimentary high...More

1  Thank GELKS_Traveller
Reviewed 4 days ago via mobile

Here I go again raving about this hotel, we keep going back and it continues to shine From the moment we checked in. (Nice work Jon Soon ) till the moment we checked out the 11 night stay was again outstanding The staff at this...More

3  Thank HydieGeelong
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 3 days ago

Dear HydieGeelong, Thank you for sharing your excellent stay with us. We are happy to hear that you had a delighted holiday. We look forward to welcoming you back again soon. Best regards, Suleiman TAR Director of Communications

Reviewed 4 days ago via mobile

We stayed here for a week based in the Rasa Wing. Well worth paying the extra for the privileges that come with this - adult only pool, afternoon tea and happy hour cocktails and canapés plus the a la carter breakfast in the Ferringi Grill...More

2  Thank Amsmmm9
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 4 days ago

Dear Amsmmm9, Thank you for your review. We are glad to hear that you had an excellent stay. We hope to see you again soon. Best regards, Suleiman TAR Director of Communications

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$151 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$151 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3020)
Room & Suite (796)
Pool & Beach (493)
Dining (267)
Amenities (90)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
BHoody
20 April 2018|
AnswerShow all 5 answers
Response from fairyjay | Reviewed this property |
Well behaved children are welcome in the area.
2
Votes
Shareen K
16 April 2018|
AnswerShow all 2 answers
Response from Elliot_Busby | Reviewed this property |
Yes the bottom end of the pool is very shallow probably only just covers an adults foot .depths vary as you go deeper into the pool
0
Votes
Jeannie186363
9 April 2018|
AnswerShow all 9 answers
Response from Kevin F | Reviewed this property |
There are plenty of restaurants and food stalls along the street. Best bet from my experience is to try the hawker centre (Long Beach) nearby. The plastic chairs and tables might put you off a bit if you’ve not eaten in a... More
0
Votes
Room Tips
"Garden Wing corner suite, facing the ocean and pool."
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"Would recommend the upgrade to premium room with balcony"
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"Get a sea view!"
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"Beware of the view from the non-premium rooms which is not pleasant. I would now only stay again if I could..."
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