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Golden Sands Resort by Shangri-La

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Traveller (2316)
Room & Suite (600)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“adventure zone”(340 reviews)
“golden sands”(797 reviews)
“garden cafe”(103 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Golden Sands Resort by Shangri-La
Offers & Announcements: Family Fun Package
Hotel deals
Offers from Golden Sands Resort by Shangri-La
Offers & Announcements: Family Fun Package
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,429)
There are newer reviews for Golden Sands Resort by Shangri-La
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3,184 results
Traveller rating
1,259
1,155
466
178
126
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1,259
1,155
466
178
126
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All reviewsadventure zonegolden sandsgarden cafenight marketgolden circle membersea facing roomkids clubpool areaindoor playgroundfamily resortlife guardsrasa sayangwater sportsgeorge townhillview roomlong beachcall to prayer
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11 - 15 of 3,184 reviews
Reviewed 2 weeks ago

We booked 3 rooms and were travelling with a small family. Great breakfast buffet spread and location along Ferringhi Beach. The rooms were clean but definitely needs a bit of updating. But when we requested for some forks to eat our takeaway, we were told...More

Thank OliviaLohSL
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 2 weeks ago

Dear OliviaLohSL, It is a pleasure having guest from around the world staying with us. Thank you for sharing your review with us and most importantly that you enjoyed breakfast buffet. On the same note, I do share your sentiments in regards to the housekeeping...More

Reviewed 3 weeks ago via mobile

A comfortable stayed with a nice maintain room and facilities. Just the reception time and check out time was taken too long (15-20 minutes) and you need to wait for your breakfast seating. Nothing fancy about but I really not sure will revisit again with...More

Thank Desmondfocus
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 3 weeks ago

Dear Desmondfocus, Thank you for sharing your review with us. We truly value your feedback which will guide us further to improve where we have fallen short. It is our pleasure to be of your service and we hope this has not marred your impression...More

Reviewed 3 weeks ago

We booked a room for three ladies, thinking two twin beds would be sufficient, they were only king singles, they wouldn’t budge apart from offering a roll out bed which took up any room we had, everything was for two people, we found it hard...More

Thank sharynegsmith
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 3 weeks ago

Dear sharynegsmith, Thank you for staying at Golden Sands Resort Penang. We sincerely appreciate your feedback which helps us to improve further. It has been a pleasure having you here, we are glad that you liked resort's location and thanks for the special mention to...More

Reviewed 3 weeks ago via mobile

Worst hotel reception You can possibly find, No respect to your needs. Very bad employees. Although the Hotel is very good for children and families , but the bad services and the bad management makes you hate the stay.More

Thank Abdullah A
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 3 weeks ago

Dear Abdullah A, Warmest greetings and thank you for choosing to stay with us. The team aims to provide the highest level of hospitality for all our guests, and please be rest assured that your comments has been taken on a serious note. We sincerely...More

Reviewed 3 weeks ago via mobile

I was hoping that you could kindly pass on my utmost gratitude for the outstanding hospitality that was shown to my family by Staffs. From the very first day, when nandini greeted us all with a friendly smile, the service he provided was first class....More

Thank Js D
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 3 weeks ago

Dear Js D, Thank you sharing your feedback with us and we are pleased that you enjoyed your stay here at Golden Sands Resort Penang. Also thank you for your generous compliments with special mention on our staf Nandini, who has tirelessly assisted you during...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$88 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$88 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2316)
Room & Suite (600)
Pool & Beach (446)
Dining (124)
Amenities (90)
Family and Play Areas (56)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nuno André N
23 April 2018|
AnswerShow all 11 answers
Response from sal262 | Reviewed this property |
Hi, Taxi's are reasonable but get a price first from the driver. We used Taxis a fair bit and found them very good.
1
Vote
Nuno André N
23 April 2018|
AnswerShow all 4 answers
Response from Hermann K | Reviewed this property |
the best und most economical way to the Hotel from the airport is a Grab taxi.The normal taxis charge 78.-MYR.
1
Vote
Perth_WAAsh
4 April 2018|
AnswerShow all 3 answers
Response from SLHoliday13 | Reviewed this property |
Depending on the package you paid for. Some package price includes free entry to the cool zone. Otherwise, just pay abt SGD15-20 for a day's passport. Can check the website for more details. We tried the Adventure Zone... More
0
Votes
Room Tips
"Spacious and for suite, you will have the biggest and spacious balcony you can ever have in a hotel !"
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"Great pool area"
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"Higher floor deluxe seaview room"
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"Choose a hotel on Langkawi"
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