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Golden Sands Resort by Shangri-La

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Traveller (2596)
Room & Suite (638)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
The Golden Sands Resort by Shangri-La, is recognized as one of Malaysia's leading family-and-kid-friendly resorts. With a breezy beachfront location, this 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. An outdoor Jacuzzi in the garden and two swimming pools with water slides are available. Childcare services allowing adults on holiday with their family to enjoy some private time away from their children. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. The 387 guest rooms and suites expose captivating views of the ocean or the rolling Penang hills and seamlessly blend graceful colonial style décor and contemporary comforts. Each has traditional Malay touches inspired by Penang’s natural environment.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Bay View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Family Fun Package
Hotel deals
3,680Reviews
3,077Photos
79Q+A
100Room tips
Traveller rating
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Popular mentions
Just had a nice lunch buffet at Golden Sands Resort. Place is nice but no A/C in the lobby or restaurant. Way too hot for no air conditioning. Food was just ok. I would not recommend staying here with no A/C
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+2
Hotel's Favourite
My wife and I just returned from 7 nights at the Golden Sands. we travelled with our daughter, her husband and our 2 grandsons aged 1 and 4. The resort was absolutely fantastic. The breakfast was great with lots of choices and we had the buffet dinner on Monday night where they
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Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-La
Responded 18 Jul 2018
Dear ClemnJo, Thank you for staying with us and we are delighted to hear that you and your family had a great time at Golden Sands Resort Penang! It was certainly a privilege. Providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications
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There is something truly unique about the holiday experience at Golden Sands that has made my wife and I keep returning year after year. The location, on probably the best beach in Penang, is an excellent starting point. The gardens and pools are also well laid out and
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Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-La
Responded yesterday
Dear RobinandHilary, Thank you for the fantastic and awesome review on us, we are truly glad that you had chosen Golden Sands Resort by Shangri-La. We are thrilled to learn that you had an amazing stay with us and were satisfied with the quality of our resort and our services. We are glad to read that our team has been accommodating your every need. Moreover, we are glad that you enjoyed our wide range of food selection during our breakfast buffet in Garden Cafe and we have also highlighted your feedback regarding lack of choices of food during the evening. We have contacted the department of F&B to improve and maintain at all times. Nevertheless, it is an absolute honour to served you as our guest and we will be looking forward for your return in your next visit to experience our hospitality at its finest! Best regards, Suleiman TAR Director of Communications
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1. A kid friendly hotel. Highlight is definitely the extensive swimming pools they have, perfect for kids as they have integrated slides/playground in the pool area. Trust me, kids can play all day long here! 2. Rooms were big enough for that value, very clean as well although
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Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-La
Responded 3 days ago
Dear AisyahhN, Thank you for sharing your awesome review with us and we are thrilled to read that you had a fantastic time during your stay and yes, Golden Sands Resort by Shangri-La is a family and kids resort! Our facilities and recreational activities are especially made for children as well for all ages. Mover, we are glad that you found our room to be an excellent condition. However, regarding to the bathroom, we are currently working on it in phases. We have also highlighted your feedback to our department regarding the buggy service. We will continue to improve the quality of our service in that area with an immediate effect! Nevertheless, we are glad that you had a blast during your stay again and it’s been an absolute and wonderful pleasure to serve you as our guest and we are looking forward to see you again soon! Best regards, Suleiman TAR Director of Communications
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Staying here at Golden Sands, coming to the end of our holiday. I had posted a earlier review highlighting some problems with our room which had impacted on our holiday enjoyment after arrival. I wanted to write an updated review to say that the Front Office Manager, Mr Ranjit
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Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-La
Responded 1 week ago
Thanks for the awesome review, Flipad! It is wonderful to read that you had a fantastic stay with us. It was a pleasure to host you and it's great to see that you thoroughly happy with the new room that our Front Office Manager, Mr. Ranjit Singh had arranged for you and your husband as we do really take concern our guest's well being. Thank you for the wonderful comment regarding our recreational activities, yes we do offer various of activities for all ages as Golden Sands Resort is a family and kids friendly resort. The resort has been voted by the readers of Holidays with Kids as the Top Ten Family Resort 2018 in Asia. Most pleasing that you agree that we do our best to ensure that our guest leaves with a happy expression. Once again, thank you for your review and we certainly looking forward to your return! Best regards, Suleiman TAR Director of Communications
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGolden Sands Resort by Shangri-La
The Executive Seaview Room at the Golden Sands Resort by Shangri-La
Professional photo exclusively commissioned by TripAdvisorGolden Sands Resort by Shangri-La
The Executive Seaview Room at the Golden Sands Resort by Shangri-La
Professional photo exclusively commissioned by TripAdvisorGolden Sands Resort by Shangri-La
The Deluxe Seafacing Room at the Golden Sands Resort by Shangri-La
bedroom1
Deluxe Seafacing Rooms Gorgeous xxx
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123456128
Is it far from island hospital, mall or eating place?
As many have mentioned, there are malls & hospitals within 30 mins of Batu Ferringhi, altho there are local clinics & doctors nearby & most of the hotels have access to medical facilities if required. Plenty of eating places nearby, including on site restaurants & bars, but local ‘makan’ eateries such as Longbeach are within walking distance. You would definitely have lots of choice for eating, drinking, partying in the local area. Buses stop outside the Golden Sands & are a cheap & reliable transport option for travelling further afield. There is a taxi rank across the road & if you download the ‘Grab’ application to your phone, you can get a car from almost anywhere in Penang & they are cheaper than taxis. Hope you enjoy your stay at Golden Sands as much as we did.
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Depending on occupancy, they may accommodate. Best to check directly with the hotel for the specific check-in date.
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Can i get package for honeymoon from this hotel?
Yes, I think can, just ask the person in charge through their messenger...They will give u a response or recommendation about what u would like to know more details.
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Can i get package for honeymoon from this hotel?
Please ask the Hotel directly, there is a good chance they want to make it a memorable event for you. Congrats by the way !
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How much does it costs for cab from airport to this hotel?
use grab (E-Hailing Services) which is the most efficient and transparent charges.
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12345616
"If you want a good sea view choose a room on floor 5, 6 or 7"
"Choose a room with a balcony...they are so much nicer."
"sea view rooms best"
"A sea view is a must."
"The best rooms are facing the sea, we were on the opposite side facing the road and didn't have a balcony"
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PRICE RANGE
US$81 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden sands resort by shangri-la hotel batu ferringhigolden sands batu ferringhi
FORMERLY KNOWN AS
Shangri-la's Golden Sands Resort
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
387
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