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Hard Rock Hotel Penang

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Hard Rock Hotel Penang
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3,417 Reviews from our TripAdvisor Community

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Showing 3,249: English reviews
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High Wycombe, United Kingdom
Reviewed yesterday NEWvia mobile

Currently coming to the end of my stay here and have really enjoyed my stay. A great welcome was received with everyone welcoming and very attentive. The staff were very good in changing my room after my first night due to some very loud neighbours who did not stop with the noise all night. This was due to an interconnecting...

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Helpful?
Thank Cooperclubman
Petaling jaya
Reviewed 2 days ago NEW

The food was delicious, the hotel room was good. We enjoyed the pool area. However, would like for there to be a Roxity Kids Club for those ages 2 to 4 as well. We were let down when the lady at the Kids Club said our 2 year old son could not play there. A separate club where children from...

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Helpful?
Thank Ameer A
Singapore, Singapore
Reviewed 2 days ago NEW

is my first time stay in hard rock penang. the environment is good and the ppl there very helpful. hope will be back to hard rock again. especially the food they serve was hot and not cold. morning buffet area and be improve more.

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Helpful?
Thank Kenny B
Singapore, Singapore
Reviewed 2 days ago NEW

Arrive at 3pm to check in room. But was only given room key at 4.30pm after 2 repeated queries (3.45 and 4.30) to reception. Front desks could not give us an exact time when our room is made available. We travelled from Klang in the early morning with young kids and we were all tired from the Travelling. Thus, we...

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Thank kelong40
Perth, Australia
Reviewed 2 days ago NEW

Did a 2 week family trip around Malaysia for a combined birthday for me and my son. Hard Rock was the best 3 days of our trip. The room was a bit on the small side but but the staff are the best I've come across. Friendly, accommodating and helpful no matter what the issue! Thanks to the beautiful lady...

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Helpful?
Thank PakeezaShaikh
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Pakeeza, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us. We are really pleased that you chose to celebrate birthday at Hard Rock Hotel Penang. Our team will always do their...

Seremban, Malaysia
Reviewed 3 days ago NEW

Perfect for couple and even family. They provide very excellent facilities which every ages can enjoy.. the swimming pool was excellent. Kid has their own activity ready by the hotel team. Room was clean and the deco makes u blend with rock n rool!!..

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Helpful?
Thank nazreezaki
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Nazree, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us, and hope that you were able to enjoy many of the facilities that the hotel offers. It’s great that you found...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

We really enjoyed our stay at the Hard Rock Hotel in Penang. The staff are always friendly and smiling and the atmosphere is fun and clean. It was reasonably busy, but we always found room by the pool and because of the way it's laid out there is a central area the kids focus on which means there are quiet...

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Helpful?
Thank CaseyHants
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Casey, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had such a rocking stay with us. Great to hear that you are happy with friendly service rendered by our team as well. I am particularly glad you enjoyed the entertainment...

Reviewed 3 days ago NEW

We booked the room with sea view and indeed; we were not disappointed with the view as we get to see the pool and the sea altogether. The check-in and check-out process were smooth and they even serve us cold drink as we waited in line. The reception staff were all smiley and really friendly. There were not much options...

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Helpful?
Thank Norfarah Z
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Norfarah, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. It is great to hear that you are satisfied with our rooms. The Seaview Deluxe Rooms such as the one which you stayed offers a great outlook over the lagoon pool and beachfront, and the balcony allows guests the...

Penang Island, Malaysia
Reviewed 3 days ago NEW

All time favourite place for my kids & family stay in local during weekend & any special occasions celebration. so far all is good as usual, just bit disappointed on the nite at kids suite stay as it been arrange at corner room which near to the staff room that very disturbing as the staff is often walking in &...

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Helpful?
Thank Png T
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Png T, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. It is fantastic to read that you and your family enjoyed your time with us. Apologise about the noise issues you encountered during your stay. We will advise the Housekeeping team to be more alert whenever working near...

Bishkek, Kyrgyzstan
Reviewed 3 days ago NEW

I cannot say enough good words about this place. I know it does not need yet another great review but this is the least I can do for the wonderful experience that my family received at this place. When my kids took turns getting sick, Front Manager Auz was personally calling a doctor to come visit us. When we had...

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Helpful?
Thank globadda
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear globadda, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you and your family had such a rocking stay with us, and hope that you were able to enjoy many of the facilities that the hotel offers. It’s fantastic that Ayuz took...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: €78 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Romantic Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Penang staff and other travellers.
51 questions
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Questions? Get answers from Hard Rock Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quick access to the pool, choose the Lagoon view but the noise level going to be high from the kids pool”
 of 5 bubbles , 20 Feb 2017 | Read review
“If picking sea view be aware that your windows will be facing the concert area. Fri-Sun when they hold concerts at night.”
 of 5 bubbles globadda, 20 Feb 2017 | Read review
“"Pool view"”
 of 5 bubbles amooafshin, 19 Feb 2017 | Read review
“There are rooms at pool level where the veranda has direct access.”
 of 5 bubbles KCQubed, 13 Feb 2017 | Read review
“We paid extra for a sea view room but could hardly see the sea as the trees are very high and dense.”
 of 5 bubbles sylviat621, 12 Feb 2017 | Read review
5 of 5