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Keeping it short. The place is nice if you don’t pay attention to the detail or expect the highest InterConti standards yo are used to elsewhere.
View and lobby: good compared to shanghai
Room: good with minor flaws like wallpaper coming off
Spa/gym/pools: ok but...More
This hotel is a hidden GEM! our friends recommended it. And its fantastic. from the lobby to the overall aroma of the hotel! The room is PERFECTION. superb views, amazing decor and very spacious . it got everything you need! make sure to visit it...More
Wonderful weekend escape from the nearby big polluted cities. Helpful staff searching contact and making a stay memorable. Nice walks nearby, scenic views and lots of fresh air. Ambassador Lounge great to escape from crowds.
Thank DrPeter S
Response from Esther M, Assistan Communications Manager at InterContinental One Thousand Island Lake ResortResponded 7 March 2017
You are welcome to stay in intercontinental thousand island lake resort!
Thank you very much for intercontinental thousand island lake resort of praise and love!We sincerely look forward to you to stay in intercontinental thousand island lake resort!
Truly one of the best hotels I have ever stayed in. We were given a suite overlooking the lake which made up for an amazing panorama, especially during sun sets. The hotel is furnished tastefully and suites come with a free-standing bathtub and little balcony....More
Thank John S
Response from Esther M, Director of Sales at InterContinental One Thousand Island Lake ResortResponded 16 November 2016
Dear Guest ,
Thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with...More
Outdoor pool has great view
Outdoors lakeside bar looks nice (but was not open during my visit)
Room had water damage to ceiling and medium to severe stains in multiple locations (see photos)
Check-in and check-out was slow
Breakfast is overpriced (RMB 180...More
1 Thank SkySol
Response from Esther M, Public Relations Manager at InterContinental One Thousand Island Lake ResortResponded 18 September 2016
Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental One Thousand Island Lake Resort. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully...More
In our experience we took the ride from Shanghai to Hangzhou which is a fast train, one of the best travel service in China. From Beijing, I don't know honestly, but the hotel staff will probably be able to help... More
In our experience we took the ride from Shanghai to Hangzhou which is a fast train, one of the best travel service in China. From Beijing, I don't know honestly, but the hotel staff will probably be able to help you.
Same for the travel from the train station to the hotel. It's a long ride and you will need to book transportation. If you don't have much experience in China, go with the hotel service, might not be the cheapest option, but will definitely save you the headache.
Wish you a great stay in China!