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Hacienda Hotel Santo Domingo

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Hacienda Hotel Santo Domingo
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302 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Victoria, Canada
Reviewed 15 February 2016

The hotel is located in an old Hacienda situated on 32 acres of land on the edge of Izamal. The room was large and very comfortable. There was a great bathroom with a wonderful shower. It was quiet and very well equipped. We had a delicious dinner in their poolside restaurant. The service was very good and helpful and we...

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3Thank keithandhelen3
Chapel Hill, North Carolina
Reviewed 12 February 2016

I know this is a long shot but the universe has a way of working . . . First of all, visit Izamal. It is a sweet village, a magic pueblo, one of the few we have seen that deserves this title. There are very few tourists, ruins are right in town, people are friendly, and food is good. And...

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2Thank Entrada7
Fort Lauderdale, Florida
Reviewed 25 January 2016

I have been staying in this lovely hotel twice and it was always an awesome experience. The property and rooms are very clean, quiet and the staff is friendly. The owners make you feeling like home. This place has the perfect balance between comfort and nature. The food is tasteful and fresh, In general I recommend this hotel, But if...

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1Thank Hoffman_Abeil
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for your great review. We always try to please our guests and we like to get feedback. Thanks for supporting us with your comment about some negative reviews, we know there is always somebody in this world you never will be able to satisfy. And you are very right, we do not claim to be a...

Cancun, Mexico
Reviewed 24 January 2016

We visited Izamal for a wedding and we were happy to get a room anywhere because it was last minute, the hacienda grounds were pretty but the hotel lacked a few details. There was no hot water during our stay, and the owner insisted that there was ( 4 people experienced cold showers), lack of bedding because it was fairly...

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Thank GoldieLocksTours
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for your comments. We are taking reviews serious. Please let me comment and correct f your comments. We provide blankets in every room for those few chilly nights we have in the winter time. At check in we explain also about that blankets are located in the closet because nights right now are fresh. Probably you...

Reviewed 24 January 2016 via mobile

The overall experience wasn't good. Our room was VERY noisy for two main reasons: there is an automatic pump that worked intermittently on our roof all day long (and night); and there is a storage room right beside with workers bothering us with their noise since early morning. Not recommended.

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1Thank Cecilia E
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for taking your time to review your stay at our hotel. We are very happy about your comments, because they could have been worse. If you would have listed all complains you tried to made during your stay, space would not be enough to list everything here. In order to show you that we are taking...

Mexico
Reviewed 15 January 2016

After staying in hostels in Mexico for 5 months this was a splurge. The property is beautiful but its a hike into town. I loved the baby sheep, the nightly sheep walk, dogs were great & pool was nice. The casita was a nice change from staying in hostel dorm rooms. The toilet malfunctioned on day 2 and then overflowed...

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Thank Linda W
IZAMAL S, Owner at Hacienda Hotel Santo Domingo, responded to this review

Thank you for reviewing our property. We are happy you like the room and our animals. I dont know why you brought up the toilet problem. We need to explain this, otherwise people are thinking we love to create this kind of problems. It took us two days to fix it up and for this time we could not rent...

Toronto, Canada
Reviewed 10 January 2016

We spent 4 nights here over Christmas. I am so glad we did! A fabulous place for some downtime and a must needed rest. Harald was incredibly helpful. We flew directly into Merida and Harald arranged (at last minute notice--2 days before!) to have us picked up. We could have taken a taxi from the airport or a bus from...

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Thank eyes2c
IZAMAL S, Inhaber at Hacienda Hotel Santo Domingo, responded to this review

Thank you so much for your ample comments about our hotel and Izamal. We are very happy about the fact you felt almost like home at our place. It was very nice to have you all days for breakfast and dinner and you never got bored of our cooking :-) Let me tell you: New Years Eve also was very...

Black Hawk, Colorado
Reviewed 8 January 2016

The room was charming and had beautiful use of building materials. The grounds were quiet and shady, and the staff was friendly. Breakfast was tasty, but not very filling. Nice location - easy walk to town but on a quiet street. The town of Izamal is also charming. Internet was only available in the restaurant area, not in the room.

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Thank Carolyn H
IZAMAL S, Inhaber at Hacienda Hotel Santo Domingo, responded to this review

Muchas gracias for your wonderful review. We are happy you like the style of our rooms, every single one is different, but all made with empathy for the country and nature, lots of materials are coming from our land and have been integrated in the design concept. We are a little bit concerned about the fact that our complete breakfast...

Copenhagen, Denmark
Reviewed 8 January 2016

This is a lovely little hacienda style place with a beautiful garden and pool. The place is not for families with very wild children, mostly couples seem to stay there, and you may feel a little over-conscious if your kids are too noisy or running around much. There are some nice dogs on the property which our kids loved, and...

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1Thank metten2016
IZAMAL S, Manager at Hacienda Hotel Santo Domingo, responded to this review

I am greatful about your wonderful coments about our hotel and also about the fact that you enjoyed our place. Children are always welcome thats why we created our family suite (which was your choice also) Specially around Christmas and in the summer month we do have more families staying here. We always try to have an excellent relation in...

Munich
Reviewed 13 December 2015

Altogether a great but short experience. The hotel is a small but beautiful hacienda style setting just walking distance to the center of izamal. Super friendly and helpful staff, very tasty dinner, great breakfast with everything one could ask for. Nice and clean pool setting, clean and comfortable rooms... We had a great time and would recommend it again any...

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1Thank isabelw44

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The best place to spend a couple of days to explore all of Yucatan`s sights. Enjoy the tranquil atmosphere, take a ride in a horse buggy, rent a bike or climb the biggest pyramid in Yucatan. Explore the secrets of the Mayas and enjoy the natural surroundings of Izamal. There is plenty to do in our town. Visit Izamal to explore & discover from here the Yucatan and relax for some days . ... more   less 

Additional Information about Hacienda Hotel Santo Domingo

Address: Calle 18 corner Calle 33 | East of Main Plaza & Convent, Izamal 97540, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Izamal
Price Range: €50 - €133 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Hotel Santo Domingo staff and other travellers.
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Questions? Get answers from Hacienda Hotel Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hard to find with gps, check the website. The swimming pool is not a destination in itself. Best restaurant. Fantastic breakfast”
 of 5 bubbles annetteapproved, 17 Feb 2017 | Read review
“We stayed in the "Hacienda Superior Room" which had a king-sized bed and huge shower/bathroom. Private.”
 of 5 bubbles trish_d99, 2 Feb 2017 | Read review
“The old chicken stall”
 of 5 bubbles Wendysponycamp, 22 Jan 2017 | Read review
“I think all the rooms were good. They, of course, got bigger with the price”
 of 5 bubbles keithandhelen3, 15 Feb 2016 | Read review
“Wifi works well around the bar area but not in rooms.”
 of 5 bubbles Entrada7, 12 Feb 2016 | Read review
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