Villas HM Paraiso del Mar
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Villas HM Paraiso del Mar

Avenida Plutarco Elias S/N, Holbox Island 77310 Mexico
Traveller (1753)
Master Suite
Room & Suite (282)
Restaurant at the Villas HM Paraiso del Mar
Dining (75)

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About

4.0
#21 of 41 hotels in Holbox Island
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value

See why so many travellers make Villas HM Paraiso del Mar their hotel of choice when visiting Holbox Island. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.

Rooms at Villas HM Paraiso del Mar provide a flat screen TV, a refrigerator, and a minibar, and guests can stay connected with free internet access.

In addition, while staying at Villas Paraiso Del Mar Hotel guests have access to a concierge. You can also enjoy a pool and free breakfast.

While in Holbox Island be sure to experience local fish and chips favourites at The Hot Corner.

We’re sure you’ll enjoy your stay at Villas HM Paraiso del Mar as you experience all of the things Holbox Island has to offer.

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Property amenities
Free internet
Pool
Free breakfast
Beach
Airport transportation
Couples massage
Baggage storage
Concierge
Public wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Foot massage
Full body massage
Massage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Bay View
Languages Spoken
English, Spanish

Location

Avenida Plutarco Elias S/N, Holbox Island 77310 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Cancun Airport
76.1 km
See all flights
1,852Review114Q+A100Room tips

Reviews
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Detailed Reviews
Hawkfan wrote a review Mar 2020
Napanee, Canada18 contributions2 helpful votes
+1
5.0 of 5 bubbles
Stayed for the week ending March 8th Took the all inclusive package and was not disappointed The grounds are immaculately maintained the rooms are beautifully done in wood and tile with great balconies overlooking the grounds. The staff are all great but I do have to give a shout out to the staff in the lobby They are the face of the hotel and they are extremely polite efficient and knowledgeable The food here is fantastic and they have theme nights for their dinners We tried the Italian Mexican and Oriental. All were fantastic. Breakfast was amazing with many healthy options. Couple of minor things one being the seaweed on the beach Unfortunately there had been a storm previous week so a significant amount had washed onto the beach Staff had cleared a path through it so getting to the Ocean was not a problem Secondly as other reviewers have said there are spiral staircases leading up to the top two floors in your unit So if you have mobility issues this could be an issue, although I am sure the lobby staff would sort any problem for you regarding the need for lower floors.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from fabianvillegas_GSM, Director de Relaciones con Clientes at Villas HM Paraiso del Mar
Responded 9 Mar 2020
Hola Hawklegion! All of your words are very much appreciate it! Thank you for taking some minutes of your time to share to the travellers. As you could see, we work hard at Villas HM Paraíso del Mar and we are in a continuos improvement thanks to all the guests like you willing to share and descripte some points that encourage us to keep moving forward for you and your comfort. The staff in general and specially front desk is going to know from you, and I'm sure this is a great reward for their good job. Hope that you could come back soon and leave again in our hands the mission of delight you with the grounds, the food (maybe we add some new themes) and the efficient staff. Kind regards! Fabián Villegas Tello Guest Service Manager Villas HM Paraíso del Mar
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blushka wrote a review Jan 2020
Scunthorpe, United Kingdom43 contributions55 helpful votes
5.0 of 5 bubbles
These are traditional style villas with wooden balconies with hammocks, lots of trees and greenery, some very close to the rooms. Paths wind through the grounds from reception area to the sun loungers, saw iguanas and raccoons in the grounds. Plenty of room in the sun lounger area - not all squashed up together like some hotels. There’s a small bar serving this area with drinks and snacks, staff are very attentive, but not pushy. Also loungers across the beach road on the sand.
There’s a bar in the reception area, cocktails a little bit hit and miss, caipirinha served as a long drink in a large jam jar type glass! Nice area to sit pre dinner drinks.
Decent size restaurant, we stayed B/B which was very acceptable, glass of fizz to start the day! Usual egg station , smoothie bar and meats and cheese plus hot selection.
The room was spacious so was the bathroom, decent shower and comfortable bed, all kept clean and tidy by friendly staff.
It’s about 20 minute walk along the beach, to the small town for shops, bars, restaurants , the island taxis are golf buggies and reasonably priced 50MEX$ To town .
There are no tarmac roads, they are all sand so can be a little tricky when it’s wet with some deep puddles.
We would definitely stay again, in fact we are coming back later in the year with our family,
Lovely chill out week.
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Date of stay: November 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Only sea front rooms have a view due to the trees and layout of the area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CesarJimenez_GSM, Director de Relaciones Públicas at Villas HM Paraiso del Mar
Responded 18 Jan 2020
Dear blushka, I'm glad to know that you had a very good experience in Villas HM Paraiso del Mar. Is a pleasure for us read that you enjoy our hammock area, rooms, sourranding nature and kind staff. It will be a pleasure to welcome you back again this year at the hotel and keep making your holidays something special please, send us an email before our booking. Kind regards
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NC2264 wrote a review Aug 2021
Deerfield Beach, Florida357 contributions95 helpful votes
+1
4.0 of 5 bubbles
Enjoyed the hotel and beach. Loved the eco friendly rooms made of local material. Yes, the rooms need some TLC however it’s part of the bohemian beach charm. The food was a hit & miss. The best food night was the Mexican night. They need to have more authentic Mexican food and not just the adjusted tourist food. Like no aguas frescas they are made from concentrated. Why? We are in Mexico with all the amazing fruits. Also needs more fruit options in buffet. The service needs a lot of work. Ordered drink with meals and half of the time it would come after finished eating. They do try; however, it seems whoever is training them is not doing a good job since most have the excuse they are new. Also, I had bought some small coke cans and put in mini bar in room and had one opened and they threw it out and replaced it with their large can of coke and charged it to my room. Went to reception right away and they fix the charge. They have an excellent beach and good service. It’s in walking distance to everything on island. I would stay here again. Hope they fix some of these issues since it’s a great place to stay.
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Date of stay: June 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
miriam k wrote a review Apr 2020
Holbox Island, Mexico45 contributions17 helpful votes
4.0 of 5 bubbles
What a lovely resort that has hard working staff who really make your vacation special. The rooms are large with a deck and hammock. Do note that you are not to throw anything in the toilet not even the toilet paper. There is a garbage can next to the toilet for all that waste which they empty regularly. In the evening there is disappointingly little space to gather and play games. We were not the only ones searching for a table were we could enjoy time with our friends and play games. Numerous people were hoping to enjoy an evening drink, music and play the games they brought.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cesar Jimenez, Atención al cliente/recepción at Villas HM Paraiso del Mar
Responded 23 Aug 2020
Dear miriamk406, Thank you so much for choosing Villas HM Paraiso del Mar to enjoy your holidays. It is a pleasure you enjoy our large rooms. Please be advised we will take note fo your comments regarding this space to do something enjoyable for all our guets. We really hope to have the opportunity to wlecome you once again in a near future. Sincerely, Cesar Jimenez Front Desk Manager Villas HM Paraiso del Mar
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3004charlotteh wrote a review Feb 2021
1 contribution
5.0 of 5 bubbles
This was a comfy place to stay and was right on the beach. My husband and I are a younger couple and felt like this hotel was more for families or older couples. People staying there like to 'safe' the beach beds by getting up early in the morning and putting a towel or shoes on them then toddle off for breakfast/shower etc and don't come back sometimes for a few hours. We came down one morning and all the beds were taken except two that had flipflops on them. We asked a server if this was allowed and he said no so we took the flipflops off, placed them on a side table and took the beds. An hour and a half later the couple came who were saving the beds...they were not happy. But being european I know this move and have always hated it because it feels like some unwritten rule? If you were actually using the bed then fine but not to save then to walk off for a few hours. My husband who is American wasn't having any of it! Any way we love Holbox and the island is so small that you can walk the island in a day which we did. The far east end is magical...reminiscing on it makes me want to go back. Oh covid.......
- if you're a family then this is a good spot
- if you're looking for a good deal and quality service/bedroom then this is also good.
For us being younger we will probably stay elsewhere when we go back. When you walk down the beach you can see that there are many other options and truthfully we ended up hanging out at another boutique hotel that was more lively.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cesar Jimenez, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 23 Mar 2021
Dear There is nothing better than reading your comments and learn that you had a lovely experience at our lovely Villas HM Paraiso del Mar. It makes us very happy to learn that you have enjoyed our beautiful location.. We hope to have the great opportunity to welcome you again soon, please do not hesitate to write us before your next visit. Warmest regards from your Home in Holbox Island! Sincerely, Cesar Jimenez Villas HM Paraíso del Mar
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Charles de Lastic wrote a review Dec 2022
St. Albans, United Kingdom118 contributions121 helpful votes
4.0 of 5 bubbles
Loved Hobox and best place we visited in Mexico. Cancun was not really possible to spend any time outside of the hotels ( too far a walk between them) Tulum was very overpriced and the beaches were not as good as Holbox which has almost one of the best beaches in the world.

Basically spend most of your Beach holiday time in Holbox.

The prices for the golf cart taxis were not obvious but expect to pay at most $150 Mexican to the Hotel from the Holbox ferry.

The hotel was lovely and the staff all tried really hard to be friendly and helpful. The room was kept spotless and there was always lots of hot water with clean towels and sheets.

The only downside was that the Hotel is a 10 minutes walk each way into town if you are on Breakfast only. A torch or your phone provided enough light so it's not a big issue.

Lots of sunbeds so no problems securing one and good service on the beach for food and drinks but of course, you pay hotel prices. There are also a lot of vendors walking down the beach selling mangoes coconut and pineapple so this served as lunch many days.

A great hotel and highly recommended
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get an upper floor room as you can hear every movement above you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cpg121774 wrote a review Sept 2021
Tulare, California3 contributions1 helpful vote
2.0 of 5 bubbles
Beautiful resort, decent food, great location. Upon checking in we were given blue wristbands and told breakfast and dinner were included. After breakfast the 2nd morning (so-so buffet), we were ushered to the front desk where a not so pleasant woman asked for our wristbands and told us the man who checked us in was new and made a mistake, dinner was not included. This is 2/3 through our 3 night stay. I asked why suddenly dinner wasn’t included as it was through no fault of our own and she had no response other than “he’s new”. So, after having an otherwise pleasant experience, this hotel has DEFINITELY lost a repeat visit and will never be recommended by us (all over what probably cost the hotel $10). Some people just don’t get the concept of customer service. The general vibe of the hotel is that they are kind of elite and can just do whatever they want, and don’t care if you return. The tv stations are ALL static, WiFi is hit and miss, so our fire stick wouldn’t work, and they actually wanted to charge us $240 to rent 2 used beach cruisers for 48 hours. I would check reviews and pick another hotel if I were you. In my opinion, customer service was never part of management’s vocabulary.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rivera, Atención al huésped/Recepción at Villas HM Paraiso del Mar
Responded 27 Sept 2021
Dear Mr/s. First of all allow me to thank you for having decided to spend your vacation with us at Villas HM Paraiso del Mar and share your experience. We feel glad that you find our resort beautiful! On the other hand I would like to offer you our most sincere apologies for any discomfort you may have been through. Please rest assured that we have highlighted your comments in order to address them immediately to each head of the different departments with the only purpose of taking preventive actions and avoid any future similar situation. In the case of the wifi, we understand, this is a general problem we have in the island a cause of being a Natural Reserve. I would like to reiterate our apologies for not having exceeded your expectations, we hope you can give us the opportunity to serve you again and show you our improvements, especially with the points you have mentioned. Best regards, Valeria Méndez Guest Service Paraíso del Mar
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Ele S wrote a review Jun 2021
Nuremberg, Germany221 contributions42 helpful votes
+1
5.0 of 5 bubbles
Lovely! It was a marvelous visit. I had seen pictures on Internet, yet it was way more brautiful than I expected. Forget the tradicional cold huge buildings! This Hotel is perfectly blended with the jungle: all the rooms are distributed as several rounded buildings that make you feel like you are in a beautiful virgin-like-place, yet quite comfortable. Having breakfast (delicious!) in this ambiance is the perfect start of any day!
The allow us to choose if we wanted first or second floor. Some rooms have Hammocks in the balcony, as well as chairs to enjoy a nice beverage outside (although I recommend to not forget a good mosquito repellent!!!).

Then to the quiet and beautiful beach. Weather you want to stay in the shadow under an umbrella (right in front of the sea) or lay really fresh and comfortable a few meters back, under a Palapa, you will love this surroundings!
The complete Staff from the Hotel were attentive and nice (front desk personal, chefs, waiters, cleaning staff, I mean: EVERYONE). My compliments for each and everyone of them. Sadly it was my bad to not ask specific names, but I can tell that no matter who, where or what time it was, everyone was really polite and attentive (believe me: that is not something that you can find in everyplace nowadays, and we have travel a lot inside Mexico as well!).
The food was sincerely AMAZING. Really fresh and good quality. Expect and please try the local dishes. I swear you will not be disappointed! Before we were in Holbox we stayed a few days in a known big hotel in Cozumel, and with eyes closed we loved the Cuisine in Villas HM Paraíso Del Mar. They follow protection rules for the Pandemic, so that makes you feel also more secure.

Obviously we also had some foods out in the Town, which, by the way, is only around 400m away. To drink or have dinner in a nice bar in front of the beach or in the Damero street is really close. The best is to walk by the beach to reach these restaurants. During the day, if you cannot stand well the sun and the hot weather, I recommend that you walk or rent a bike in the morning or in the afternoon. It was a bit rainy the last 3 days we stayed there (which is not a stop to the fun, since we only had to wait in the nice room of in the lobby for a couple of hours, enjoying the view), the only thing that was not possible after the rain was the Golf-kart rent, since the sand streets of the island had in some places deep mudd pools (high risk to get stuck inside).

Also, the services in the beach bar was so good! Drinks and snacks: very good.

We enjoyed every moment there, and we certainly will be back!

Thank you for everything, guys!!!!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Plan ahead the tours you want to do (whale shark, Nature reserve, bioluminescence, 3 Islands)....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stanclauson wrote a review Jan 2020
Aspen, Colorado66 contributions40 helpful votes
4.0 of 5 bubbles
This property has very nice rooms and small suites. First floor suites are great for families with kids, easily accessed they have a bit less privacy but larger balconies. Second floor suites are acessed via a spiral stair. We started with a first floor room and were graciously moved to a much more desirable (for a couple) second-floor suite. Front desk staff is very accommodating and the restaurant offers a lovely buffet breakfast. There is a small swimming pool and direct beachfront access. The resort appears to be accommodating to children but does not offer any special amenities for them. One criticism is that the beachfront is no sufficient equipped with lounge chairs, causing a morning rush to turf out the limited number of available ones. Plus, the chairs are old and deteriorating. Some additional staff could be dedicated to the beachfront and related amenities, as some sea kayaks were no longer seaworthy but no one appeared to be in charge.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Ground floor best for families with kids; second floor has balconies that are more private; some...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CesarJimenez_GSM, Director de Relaciones Públicas at Villas HM Paraiso del Mar
Responded 10 Jan 2020
Dear stanclauson, First of all I would like to thank you for taking the time to publish your experience with us. I was delighted to read your review and know that you enjoyed your time with us except for some small details like the lounge chairse and kayaks. We will report all your comments to the right department to improve day by day and you can see all tha changes in your next visit. We look forward to receiving one more time. Kind Regards Villas HM Paraiso del Mar Customer Service Manager
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Amy C wrote a review May 2021
1 contribution
5.0 of 5 bubbles
I can’t say enough how amazing this resort is! We stayed at HM Paraiso for 5 Nights with a group of friends. Beautiful! Our room was ocean front, two story, and roomy, highly recommend upgrade if available. The couch beds on bottom floor were very comfortable so could easily fit 4 people if ok with sharing one bathroom. A friend stayed in another ocean front that had two bathrooms so inquire if interested (useful tip). The Rooms are settled a bit back from the beach but still a fantastic location. If your looking to be right on the beach just be aware. Mexican style decor throughout resort was so lovely! The Beach is fantastic and settled on the less busy side of Holbox and easily walked into town and Mosquito point. The beaches towards downtown are smaller and crowded with bars and restaurants. Ok if your looking to be in the middle of the business of downtown but we loved the less crowded calmer side. Loved the amenity of waiters servicing food and drinks from the comfort of your beach chair. Highly recommend ordering from menu at lunch. Tropical pizza was so yummy! Along with nachos, fajitas, tacos. Ocean was purely amazing, calm and crystal clear. The staff is very friendly and hard working! Angela helped us most days and was fantastic, thank you!! Food was very good with healthy options, always something different. We purchased all-inclusive and very happy all around with service.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not the right property for you?
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PRICE RANGE
€123 - €144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villas paraiso del mar hotel holbox island, hotel paraiso del mar, paraiso del mar hotel
FORMERLY KNOWN AS
Villas Paraiso del Mar
LOCATION
MexicoYucatan PeninsulaQuintana RooHolbox Island
NUMBER OF ROOMS
84
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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VILLAS HM PARAISO DEL MAR - UPDATED 2024 Hotel Reviews & Price Comparison (Holbox Island, Mexico) - Tripadvisor

Frequently Asked Questions about Villas HM Paraiso del Mar
What are some of the property amenities at Villas HM Paraiso del Mar?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Villas HM Paraiso del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villas HM Paraiso del Mar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Villas HM Paraiso del Mar?
Conveniently located restaurants include PIEDRASANTA HOLBOX, Restaurant Raices, and Ser Esencia Restaurant.
Are there opportunities to exercise at Villas HM Paraiso del Mar?
Yes, guests have access to a pool during their stay.
Does Villas HM Paraiso del Mar have airport transportation?
Yes, Villas HM Paraiso del Mar offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villas HM Paraiso del Mar located near the city centre?
Yes, it is 0.7 km away from the centre of Holbox Island.
Are any cleaning services offered at Villas HM Paraiso del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Villas HM Paraiso del Mar?
The staff speaks multiple languages, including English and Spanish.
Does Villas HM Paraiso del Mar have any great views?
Yes, guests often enjoy the ocean view available here.
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