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Four Points by Sheraton St. Catharines Niagara Suites

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315 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton St. Catharines Niagara Suites
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Showing 304: English reviews
Braeside, Ontario, Canada
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 July 2013

We have visited this hotel many times over the past 20 years as we have family in the area. I noticed this visit that the hotel is really in need of an update. The rooms were very clean and the beds were comfortable but the furniture is quite worn, and the TV's are still the very old large models. The... More 

Thank Connie L
Lyon, France
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 July 2013

Nice hotel, great advice from the staff on duty. Very polite. Large clean rooms. Our room does have a buzzing noise in it - and this may be disturbing (my wife had to use ear plugs to bar out the ringing tone).

Thank RussellLyon
Elk Grove Village, Illinois
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2013

This was a nice quiet retreat to arrive at after our nine hour drive from Chicago. The hotel is spacious, with wide corridors and the lobby is open to the 4th floor. We had a peaceful, delicious meal at the restaurant the first night, enjoying the local wine and beer. The Tim Horton's across the street was our breakfast go-to... More 

1 Thank Morse1138
Toronto, Canada
Level Contributor
175 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 25 June 2013

Location - just across the street from Brock University, a great conservation park, and Tim Horton's and McDonald's. Other than that, there's nothing else within walking distance. Less than a 1/2 hour drive to Niagara Falls. Room - had a nice-sized suite with a TV in the living room as well as the bedroom. The TVs need to be updated... More 

Thank the_lowdown
Ajax, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 June 2013 via mobile

We stayed Saturday June 22nd one night at the 4 Points Sheraton suites. We got upgraded to the executive king suite mountainview suite. The whole hotel is beautifully clean and well kept. The staff were extremely friendly and caring. Our room was huge and very well appointed. The only criticism I have is that they could have had flat screen... More 

1 Thank 899Susan
Cleveland OH
Level Contributor
141 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 22 June 2013

Well, it would be if my canine daughter had opposable thumbs! This place is like the oasis of the QEW...after a 2.5+hour trek from Toronto (typically a 1.5 hour drive) that was often stop and go...it was SUCH a relief to know we had plans to spend the night before continuing our journey home. Check in couldn't have been any... More 

Thank Maliesmom
Toronto, Canada
1 review
Reviewed 15 June 2013

I stayed two days in June for a wedding. The good things: The best physical feature is the comfortable dining room with big windows and lots of wood. Their wine list includes Niagara wines that are produced nearby. In the evening, the room has a flattering glow - nice for date night. The staff are warm, friendly and very professional.... More 

Thank FromOntario2013
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 June 2013 via mobile

I travel with my dog often and I've noticed a difference between dog friendly hotels and hotels that accept dogs. This hotel did not act as though my dog was a hassle. They greeted him with treats and did not act if I was walking a tiger when we walked through the lobby. The room was impeccably clean and quite... More 

1 Thank Mbelford
Toronto, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 May 2013

Stayed as a group [12 families] at the Four Points by Sheraton in THOROLD and had a very positive experience. The rooms were great -separate 2/bed room and a living room/dining area with kitchenette - which was very helpful for socializing and relaxing while watching TV or utilizing the free internet. The rooms were clean and up to date. While... More 

Thank Melon63
Sault Ste. Marie, Canada
Level Contributor
3 reviews
Reviewed 7 May 2013

We stayed there when we picked our daughter up from university. The hotel was very conveniently located. I booked two rooms and they automatically upgraded one. Our room had a very loud humming sound which can from a generator next to it. It was so loud that we were unable to sleep, so when we called the front desk not... More 

Thank 17RebeccaM17
GMFPbS, General Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

I'm sorry to hear about the noise you encountered while you here with us. However, we try to ensure that everyone has a great nights' rest and I'm happy that we were able to relocate your room for you. I hope that your daughter had a great year at university and that we see you again in September. Have a... More 

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Region: Canada > Ontario > Thorold
Price Range: €75 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
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Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton St. Catharines Niagara Suites staff and other travellers.
3 questions
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Springfield, Virginia, United States
over a year ago
Chicago, Illinois
Chicago, Illinois

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Questions? Get answers from Four Points by Sheraton St. Catharines Niagara Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite”
 of 5 bubbles 625colleenb, 14 Sep 2016 | Read review
“King-size bed suites are a great option”
 of 5 bubbles SanjaO_12, 8 Sep 2016 | Read review
“Our room was in the corner of the second floor. It got a lot of morning sun so it was a bright cheery room.”
 of 5 bubbles vickibee55, 24 Aug 2016 | Read review
“If you travel for Niagara Falls take a hotel that will not keep you away from all the action.”
 of 5 bubbles travelwell261, 11 Aug 2016 | Read review
“Get a room with a seperate room with the pull out couch”
 of 5 bubbles 362craigv, 27 Jun 2016 | Read review
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