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Four Points by Sheraton St. Catharines Niagara Suites

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322 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton St. Catharines Niagara Suites
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Showing 311: English reviews
Chesterland, Ohio
Reviewed 29 September 2013

Very nice place to stay. Location: quiet. Room: large. Bathroom: clean, dry. Lobby/restaurant: very good. A/C: very quiet. Don't let a few bad remarks change your thinking about staying here. If we can't book the NOTL HGI then we want to be here. It was the perfect location for exploring wineries from Beamsville to St. Catharine's and going to the...

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Helpful?
Thank 102Reno
Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for taking the time to leave us a review. Our team is happy that you had an enjoyable stay. If your travels bring you back to the Niagara region in the future, we would love to see you again.

Toronto, Canada
Reviewed 20 September 2013

I was attending a meeting at Brock University, and this was the only nearby hotel. It is well worth patronizing. The location is quiet, and my suite was large and adequately appointed, except for the dated TV sets and the lack of an exhaust fan in the bathroom. The furniture is showing signs of age, furthermore. If my room was...

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Thank operalover939
Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for staying with us during your recent visit to Brock University. We understand that our hotel is ready for a refreshed look and are excited to sharing that we will be undergoing a full renovation in 2014. We would be honored to welcome you back in the future to check us out!

Florence, Alabama
Reviewed 29 August 2013

We were pleasantly surprised by the spacious rooms and great service we received not only from the front desk, but also the restaurant staff. It was very evident they all go out of their way to say good morning and treat you like they want you to be there.

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1Thank SlickNEO
Orinda, California, United States
Reviewed 26 August 2013

Had a very nice stay for 3 nights at the Four Points Sheraton. The front Desk staff was extremely helpful, glad to help me research anything they couldn't answer. My room was large, comfortable and clean. I did find the hotel room doors were rather loud when they closed and this echoed in the hallways. Also, my room was close...

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Thank Virginia R
Ottawa, Canada
Reviewed 25 August 2013

We have stayed at this hotel many times over the past ten years and it hasn't changed very much. However, I would still recommend this property. It is a close drive to many wineries and Niagara Falls. The staff are very accommodating and friendly. There has never been a wait or an issue with check in or check out. All...

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1Thank mary m
Oak Creek, Wisconsin
Reviewed 14 August 2013

The lobby and dining room was absolutely gorgeous, so we had high hopes for our room, but we were disappointed.The room had a strong smell of mildew, especially the bathroom. (There was no vent in the bathroom.) The bedding for the sofa bed was dirty. The beds looked a little better, but it was a rather itchy night. The staff...

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Thank anklelint
Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for staying with Four Points during your recent visit to the Thorold area. On behalf of the entire team, we sincerely apologize that your guest room did not meet standards. Please know that in 2014 we are starting a full hotel renovation (including all guest rooms). If your travels bring you to the area again, we would love...

hartford
Reviewed 29 July 2013

Highly Recommend. Quiet location 10 minutes from Ridley College in any traffic conditions and 20 minutes to the falls. Free and ample parking and Free internet. Got a king suite for the price of double bed due to their price match policy with hotel.com. Across from McDonalds and Tim Hotrons. The maid service forgot to clean the coffee maker a...

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Thank birmingham a
Braeside, Ontario, Canada
Reviewed 25 July 2013

We have visited this hotel many times over the past 20 years as we have family in the area. I noticed this visit that the hotel is really in need of an update. The rooms were very clean and the beds were comfortable but the furniture is quite worn, and the TV's are still the very old large models. The...

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Thank Connie L
Lyon, France
Reviewed 18 July 2013

Nice hotel, great advice from the staff on duty. Very polite. Large clean rooms. Our room does have a buzzing noise in it - and this may be disturbing (my wife had to use ear plugs to bar out the ringing tone).

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Thank RussellLyon
Elk Grove Village, Illinois
Reviewed 13 July 2013

This was a nice quiet retreat to arrive at after our nine hour drive from Chicago. The hotel is spacious, with wide corridors and the lobby is open to the 4th floor. We had a peaceful, delicious meal at the restaurant the first night, enjoying the local wine and beer. The Tim Horton's across the street was our breakfast go-to...

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1Thank Morse1138

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Region: Canada > Ontario > Thorold
Price Range: €71 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
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Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton St. Catharines Niagara Suites staff and other travellers.
5 questions
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Springfield, Virginia, United States
over a year ago
8 days ago
Chicago, Illinois
Chicago, Illinois

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Questions? Get answers from Four Points by Sheraton St. Catharines Niagara Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the parking lot so you can keep an eye on your car!”
 of 5 bubbles gordsh, 19 Dec 2016 | Read review
“Ask for a suite”
 of 5 bubbles 625colleenb, 14 Sep 2016 | Read review
“King-size bed suites are a great option”
 of 5 bubbles SanjaO_12, 8 Sep 2016 | Read review
“Our room was in the corner of the second floor. It got a lot of morning sun so it was a bright cheery room.”
 of 5 bubbles vickibee55, 24 Aug 2016 | Read review
“If you travel for Niagara Falls take a hotel that will not keep you away from all the action.”
 of 5 bubbles travelwell261, 11 Aug 2016 | Read review
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