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Four Points by Sheraton St. Catharines Niagara Suites

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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
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Overview
  • Excellent36%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“brock university”(51 reviews)
“front desk”(60 reviews)
“living room”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Canada Summer Escapes
Hotel deals
Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Canada Summer Escapes
Hotel deals
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Nearby Hotels
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Reviews (379)
There are newer reviews for Four Points by Sheraton St. Catharines Niagara Suites
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149
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16
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134
149
49
18
16
Show reviews that mention
All reviewsbrock universityfront deskliving roompull out couchtim hortonsking suitefourth floorrooms are spaciousbit datedcheck in was easysmall fridgecoffee makerup to datefree internethockey tournamentminute drivelots of parking
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11 - 15 of 366 reviews
Reviewed 23 December 2017

I stayed at here 23 out of the last 27 days. I am a frequent traveller, often for weeks at a time. This hotel is my favourite. The staff are very accommodating, the suites are comfortable, clean and quiet. The restaurant food is delicious, and...More

Thank TERI S
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 25 December 2017

Thank you for staying with us. We are glad you had a wonderful stay. You are absolutely correct, we are close to the highway that can take you anywhere in St. Catharines. Next time you come, you can go to Niagara Falls (15-20 mins drive)...More

Reviewed 28 November 2017

I stayed here on Nov 26 and checked out on the 27th. Check-in was fast. Staff at front desk, and restaurant are very courteous and friendly. Restaurant had an adequate menu and I ate there Sunday night and Monday morning. Both meals arrived quickly, were...More

1  Thank Kevin F
Reviewed 26 November 2017

They rent out rooms to Brock university students who crowd the room with over 30 students drinking. The hotel also rented out to hockey teams who are kids who felt the party atmosphere, and went wild throwing ice and making the floors dangerously slippery and...More

6  Thank suerob_13
Reviewed 19 November 2017

Stayed for a single night while in the area for a tournament. We stayed here six months ago and things were ok; this time, not so much. This time we had a room on the ground floor; can best be described as depressing. The room...More

4  Thank ToSquareBob1
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton St. Catharines Niagara Suites. As we pride ourselves on delivering a memorable hotel experience during your travels, we have...More

Reviewed 13 November 2017 via mobile

Stayed on November 11 to 12. Check in was a breeze. Quiet location next to Brock University. Hotel a bit dated and nothing like the pictures l saw on hotels.com while making reservations. Walls are paper-thin. You can hear every movement in the hallway and...More

2  Thank Abby M
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

I thank you for your comments regarding your stay. I am really sorry that you were inconvenienced during your stay, especially by the noise from hallway and other guests. We strive to provide excellent customer service and a memorable stay for each of our guests...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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occams-razor
4 May 2018|
Answer
Response from suerob_13 | Reviewed this property |
Yes the pool is heated, but I found it cold. They took out the hot tub, said it was unsafe---too bad eh. No DMP or other services fees.
1
Vote
mwasyluk
15 January 2017|
Answer
Response from suerob_13 | Reviewed this property |
No there is no spa services on site.
1
Vote
Room Tips
"4th floor, corner suite, on the south side: quieter and sunny."
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"All room are suites and have separate sitting area and have microwave, fridge, wet bar and old style coffee..."
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"Get every piece of information up front out the staff. Ask for quiet room and all entitlements up front."
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"We asked for and were accommodated with two rooms - very convenient for all."
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