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Four Points by Sheraton St. Catharines Niagara Suites

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Four Points by Sheraton St. Catharines Niagara Suites
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328 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Guelph, Canada
Reviewed 4 days ago NEWvia mobile

Starting with the the lobby, the hotel is very nice. Our room was excellent too. Nice that the rooms are like a suite. I think this is standard. Beds were comfy and the room was maintained. Location is great if you have anything to do a Brock University. Right at 406 so easy to get anywhere too. Price was reasonable....

Thank P R
Worksop, United Kingdom
Reviewed 7 December 2016

Wonderful break - great customer service. Thank you to Lauren for the communication prior to our arrival and for arranging the upgrade! Really appreciated it! Room very comfortable (full suite) - great amenities and free, fast and reliable wifi. Good location (just off the 406), so close to Niagara Falls (15 mins away); Pen Centre approximately 10 mins away and...

Thank WorldTravellor1983
About Hotel's Favourite Review
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for sharing your great review with us! We hope to see you again in the future - all the best.

Bracebridge, Canada
Reviewed 4 weeks ago

We booked our room on Hotwire. Great deal. When we arrived we were surprised and thrilled to have a separate bedroom with a small living room, dining room and kitchenette in our room! Microwave, coffee pot, bar fridge and sink. Beautiful lobby. There is a pool...but we didn't have time for it. Five minute drive to Zehrs, the Meridian Centre...

Thank Angela M
Tavistock, Canada
Reviewed 15 February 2017

We stayed for two nights as we had a tour of Brock university. It was a very nice stay. the front desk was very helpful and the rooms were very clean. My children comment how nice the front lobby smelled when we entered. We had people in to visited from the area and we sat in the front lobby and...

Thank Douglas S
St. Catharines, Canada
Reviewed 12 February 2017

Our organization hosts an annual (sometimes biannual) conference and many small trainings over the course of the year (15-20) which brings out of area guests to the Niagara Region. Guests tend to be professionals in the health services industry. As the Sheraton is my preferred brand and we often host events at the St. Catharines Golf and Country Club (where...

2Thank Lori G
Toronto, Canada
Reviewed 5 February 2017

Great one night stay during a short trip to Niagara. Nice hotel, check in was easy and staff were very helpful at suggesting places to ear near the hotel, as the dining room was closed. Room was very spacious and very clean. Felt a little dated, but no issues. Bed was comfortable and cozy. Great water pressure in the shower,...

Thank bextravelingtoes
Reviewed 25 January 2017 via mobile

Fantastic hotel and brilliant customer service. Would definitely recommend this hotel. The restaurant food was very good and good price and the room we had was amazing. Would definitely stay there again

Thank Hannah T
Hannah J, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Dear Hannah T, We are thrilled to hear you enjoyed your stay at Four Points St. Catharines Niagara Suites. It is our goal to provide excellent customer service, and we our glad we delivered this during your time with us. Next time you visit, be sure to try the Four Points Pasta at our hotel restaurant, Piazza Pasta and Wine...

Rochester, New York
Reviewed 4 January 2017 via mobile

We were in the area for a hockey tournament. Hotel is big. Clean rooms and common areas. Rooms are spacious. Refrigerator and microwave in our room...and I think in most rooms. The pool and jacuzzi are adequate for the kids. The workout room was just ok...probably needs an update with equipment. Had breakfast at hotel restaurant and it was very...

Thank ptravels
Sarnia, Canada
Reviewed 29 December 2016

We stayed here for one night during our son's basketball tournament at the price of $169.00 plus tax. The night previous we stayed at a different hotel (different chain) but further away for $115 all in. Both were suites and had free wifi, but the big differences were that the other hotel was updated (very modern) and had free full...

1Thank Stacey B
Ottawa, Canada
Reviewed 28 December 2016

We have stayed at this hotel because we spend several days touring the winery and the falls. It’s off the beaten track but it’s worth it if you have a car. However does not lives up to the Sheraton expectation. The signs of aging are visible everywhere along with a desperate need of maintenance, based on my experience this property...

3Thank MLDAmour
LaRhonda S, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

We are disheartened to hear of the poor experience you had at our hotel. Delivering outstanding service is very important to us and this feedback is very helpful for us to deliver stellar service in the future. It sounds like we have some supplemental training opportunities with our team that we will address.

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Region: Canada > Ontario > Thorold
Price Range: €87 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
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Also Known As:
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton St. Catharines Niagara Suites staff and other travellers.
5 questions
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Springfield, Virginia, United States
over a year ago
2 months ago
Chicago, Illinois
Chicago, Illinois

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Questions? Get answers from Four Points by Sheraton St. Catharines Niagara Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only few things that would make it better....soap for dishes, and a few dishes would be great. And a kettle.”
 of 5 bubbles angelamI1604JI, 27 Feb 2017 | Read review
“Get a room overlooking the parking lot so you can keep an eye on your car!”
 of 5 bubbles gordsh, 19 Dec 2016 | Read review
“Ask for a suite”
 of 5 bubbles 625colleenb, 14 Sep 2016 | Read review
“King-size bed suites are a great option”
 of 5 bubbles SanjaO_12, 8 Sep 2016 | Read review
“Our room was in the corner of the second floor. It got a lot of morning sun so it was a bright cheery room.”
 of 5 bubbles vickibee55, 24 Aug 2016 | Read review
5 of 5