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Four Points by Sheraton St. Catharines Niagara Suites

Expedia.comUS$100*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Four Points by Sheraton St. Catharines Niagara Suites
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331 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Niagara Falls, Canada
Reviewed 1 week ago via mobile

Very last minute booking on Easter Saturday. A great price so I wasn't expecting too much, however this hotel delivered exceptionally well. Lobby is relaxing and inviting. Front desk staff are very helpful. Room was spacious, clean and comfortable. Water pressure in shower was great. Pool/jacuzzi was clean and well maintained. There is a dry sauna available aswell but I...

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Helpful?
Thank MystChic
Management response:

We are thrilled to hear that you enjoyed your stay at the hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us

Edmonton
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We were there for the Senior Nationals at Brock University and Jill and the rest of the team were a pleasure to deal with. No hassles for a large group booking and a meeting room. I wish all my hotel experiences were as pleasant as this one. The rooms were nice, spacious and clean and within walking distance to Brock...

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Helpful?
Thank michaeldR431QI
About Hotel's Favourite Review
Management response:

Exceptional service is what we strive for here and I am delighted that our all team members exceeded your expectation. I have shared your comments with our team and we all are saying thank you for giving us the opportunity.

Toronto
Reviewed 3 weeks ago

Stayed here for a couple of nights while in town for a tournament. This hotel has some good and bad points to it: Good: -lots of parking and easy to find. -large inviting lobby. -large rooms, real suites actually, with a separate living and bedroom space. -hotel was generally quiet despite being filled with teams. -room was fairly clean. -small...

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Helpful?
Thank ToSquareBob1
Management response:

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that

Guelph, Canada
Reviewed 5 weeks ago via mobile

Starting with the the lobby, the hotel is very nice. Our room was excellent too. Nice that the rooms are like a suite. I think this is standard. Beds were comfy and the room was maintained. Location is great if you have anything to do a Brock University. Right at 406 so easy to get anywhere too. Price was reasonable....

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Helpful?
Thank P R
Management response:

It was our pleasure to host you as our guest, glad that you enjoyed your stay with us and that you were well taken care of by our team. It will be our pleasure to have you stay with us again in the future

Bracebridge, Canada
Reviewed 27 February 2017

We booked our room on Hotwire. Great deal. When we arrived we were surprised and thrilled to have a separate bedroom with a small living room, dining room and kitchenette in our room! Microwave, coffee pot, bar fridge and sink. Beautiful lobby. There is a pool...but we didn't have time for it. Five minute drive to Zehrs, the Meridian Centre...

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Helpful?
1Thank Angela M
Management response:

The Four Points by Sheraton St Catharine's West was delighted to read your complimentary feedback on our property. We not only appreciate you taking the time to leave a review of our property but also for choosing to stay with us. On your trips to St Catharine's we look forward to welcoming you back

Tavistock, Canada
Reviewed 15 February 2017

We stayed for two nights as we had a tour of Brock university. It was a very nice stay. the front desk was very helpful and the rooms were very clean. My children comment how nice the front lobby smelled when we entered. We had people in to visited from the area and we sat in the front lobby and...

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Helpful?
Thank Douglas S
Management response:

It was our pleasure to host you as our guest, glad that you enjoyed your stay with us and that you were well taken care of by our team. It will be our pleasure to have you stay with us again in the future

St. Catharines, Canada
Reviewed 12 February 2017

Our organization hosts an annual (sometimes biannual) conference and many small trainings over the course of the year (15-20) which brings out of area guests to the Niagara Region. Guests tend to be professionals in the health services industry. As the Sheraton is my preferred brand and we often host events at the St. Catharines Golf and Country Club (where...

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Helpful?
2Thank Lori G
Management response:

First and Foremost please accept my apologies Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Please send me your contact info to further discuss your issues and I can assure you we value your business and would love...

Toronto, Canada
Reviewed 5 February 2017

Great one night stay during a short trip to Niagara. Nice hotel, check in was easy and staff were very helpful at suggesting places to ear near the hotel, as the dining room was closed. Room was very spacious and very clean. Felt a little dated, but no issues. Bed was comfortable and cozy. Great water pressure in the shower,...

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Helpful?
Thank bextravelingtoes
Management response:

We would like to express our gratitude to you for taking the time to leave a complimentary review. We make every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to St Catharine's

Reviewed 25 January 2017 via mobile

Fantastic hotel and brilliant customer service. Would definitely recommend this hotel. The restaurant food was very good and good price and the room we had was amazing. Would definitely stay there again

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Helpful?
Thank Hannah T
Hannah J, Starwood Hotels at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Dear Hannah T, We are thrilled to hear you enjoyed your stay at Four Points St. Catharines Niagara Suites. It is our goal to provide excellent customer service, and we our glad we delivered this during your time with us. Next time you visit, be sure to try the Four Points Pasta at our hotel restaurant, Piazza Pasta and Wine...

Rochester, New York
Reviewed 4 January 2017 via mobile

We were in the area for a hockey tournament. Hotel is big. Clean rooms and common areas. Rooms are spacious. Refrigerator and microwave in our room...and I think in most rooms. The pool and jacuzzi are adequate for the kids. The workout room was just ok...probably needs an update with equipment. Had breakfast at hotel restaurant and it was very...

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Helpful?
Thank ptravels

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 

Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Region: Canada > Ontario > Thorold
Price Range: €83 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton St. Catharines Niagara Suites staff and other travellers.
5 questions
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Springfield, Virginia, United States
over a year ago
3 months ago
Chicago, Illinois
10 months ago
Chicago, Illinois
10 months ago

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Questions? Get answers from Four Points by Sheraton St. Catharines Niagara Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only few things that would make it better....soap for dishes, and a few dishes would be great. And a kettle.”
angelamI1604JI, 27 Feb 2017 | Read review
“Get a room overlooking the parking lot so you can keep an eye on your car!”
gordsh, 19 Dec 2016 | Read review
“Ask for a suite”
625colleenb, 14 Sep 2016 | Read review
“King-size bed suites are a great option”
SanjaO_12, 8 Sep 2016 | Read review
“Our room was in the corner of the second floor. It got a lot of morning sun so it was a bright cheery room.”
vickibee55, 24 Aug 2016 | Read review
5 of 5
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US$100* /night
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TripAdvisorUS$103
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Prices are for 1 room, 2 adults
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