We arrived on a wet windy day to the gorgeous setting. We arrived earlier than expected. But we’re warmly welcomed in and showed to our room. Which looked out onto the Loch and was very spacious and clean . We mooched around the grounds, down by the harbour and around the small island and then enjoyed a cheeky drink in the bar before our dinner. Our second day we wandered down to Tarbet, quaint and friendly. We also went along to Innverary jail and castle, worth a visit. We spent the evening back in the castle, in front of the fire, which the staff kindly built for us playing scrabble. Overall a fantastic stay, staff fabulous, building full of history and quirky little areas to explore and relax. Shout out to Brett the barman he was superb !
As soon as I pulled up in the car I was blown away with how amazing the castle looked. Once inside the decor was truly fascinating I loved all the furniture and the way it was all set up, an awesome touch was the little Harris Tweed scattered cushions they where in every sofa, then the smell of a real log fire it even smelt that way in your room it was amazing. Went down for dinner and I must say the restaurant staff are spot on, there was a mother and daughter who where part of the dining staff and they where amazing working side by side a real asset to the hotel, but to be fair all three that where on shift where so attentive and looked after all our requests. We both really enjoyed our anniversary weekend and right up until we left the staff where so friendly and helpful would definitely be coming back to stay here 5 stars keep up the good work guys…
Was met at reception with a lovely smile and shown to our room . Well room was a bit of a disappointment, cobwebs on window and room very small and very loose bathroom tap. Drinks in the bar were lovely served by a very cheery young man . Lovely dining room with spectacular views , good choice at breakfast . Staff in both reception and bar, restaurant were great. Housekeeping are needing to dust in bar area and cobwebs from windows , really needing a good clean . Enjoyed our stay but small changes could make a huge improvement.
Hotel is very expensive for our weekend . The staff are great , Brett was a good host / bar person. The bedroom was dirty and not welcoming. The food wasn’t special . Lamb was as tough as leather. No honeymoon treats as we told them on our booking. Lack of staffing is a big factor. The decor is very poor. In need of a refurbishment. We where looking forward to our visit , but very disappointed as it was honeymoon. The entrance was like the trademens entrance, not welcoming with no detail, to the reception. We won’t recommend this to our family and friends and won’t be back.
My girlfriend and I had the privilege to stay here during our recent trip to Scotland, and we were absolutely blown away. We decided to upgrade to a suite and my goodness, we felt like royalty. The rooms were beautiful and spacious, the bathroom could house an elephant and the clawfoot tub could double as an Olympic practice pool. The main rooms are absolutely breathtaking, from the sitting room, with gilt finishings and grand fireplace, the bar, with it's cozy and warm tones, the friendly bartender, the delightful regular couple with the old friendly dog that loves a good pat. And the restaurant, with it's beautiful ocean view and wall filled with art leaves nothing wanting for the eyes. The staff, and I mean, the ENTIRE staff were refreshingly and surprisingly incredibly friendly and welcoming. We immediately felt like family. With so many wonderful people working there, it's hard and maybe unfair to single out any of them for special mention, however, our dinner, served by both Moira and Emily was so perfect and fun that we have to mention them. Besides being excellent at their job, they also made us feel warm and welcome, made us both laugh, administered first aid for a first time langoustine rookie and even gave us a hug the next day as we departed. Truly, the staff made this visit so much more magical than we had any right to ask for. And if, between your check-in and your dinner, you should wish for a walk through a fairytale, take a stroll through the grounds and see moss covered trees, beautiful ruins or watch the gentle ocean waves lapping at your feet as you enjoy a glass of champagne on the shore bench. Trust me. This place is worth the visit.…
Firstly let’s get some criticism from others out the way. This is a building almost 200 years old and we are on the back of dreadful times for the hospitality sector. Yes bits of the building are a little tired but they are working hard on this. So to our visit, on arrival with our dog are asked if it’s ok for her to be given a sausage at breakfast. No prizes for guessing what 35kg of German Shepherd thought of that. Big tick. From start to finish each and every member of staff was outstanding and they were all focussed on very guests experience. It speaks volumes for the management style. Our room had truly stunning views and well worth the upgrade. Food was delicious and when my partner was disappointed that there were no mussels the bar man’s response was “Give me a moment there might be one portion left.” There was. Happy diner. Our dog was made to feel very welcome throughout and we enjoyed the walks in the gardens. We will certainly be back. Thank you all for making our stay so enjoyable.…
Just back from our favourite hotel. A magnificent setting in its own fantastic gardens on the banks of Loch Fyne. Food first class, very comfortable room. Hard working and friendly staff who all take a pride in their work, and in the hotel itself. The whole team in the hotel made us feel so welcome, a special nod to Moira and Grady.
The room was nice but not £190 nice. My room was a double but it appeared to be two singles pushed together. Yes the breakfast was a good spread but nineteen pounds? Location wasn't for me but some might enjoy being so far from Tarbert
Nice grounds and rooms, good kitchen and breakfast. Unfortunately we arrived the weekend they were filming some UK children’s show there so the place was inundated with 6 month old crying babies - not what we had in mind for a honeymoon stay.
First time staying here and the whole experience was amazing. The hotel itself is beautiful inside and out, and our room was lovely with fresh decor and a refurbished luxurious ensuite. The staff were always helpful and friendly, whether at reception, the restaurant or the bar, and the food was good on thr 4 nights we ate there. Can't recommend enough, a hidden gem.