Pousada Castelo Alcacer do Sal

Castelo de Alcacer do Sal, Alcacer do Sal 7580-123 Portugal
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€99
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€116
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€99
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (434)
Room & Suite (77)
Dining (23)

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Pousada de Alcácer do Sal is located inside a Medieval Castle in the town of Alcácer do Sal, just 1 hour from Lisbon. The Pousada sits comfortably upon a hill, with views of the tranquil waters of the Rio Sado. During your stay, you can dine at the restaurant or, if you prefer something lighter, at the bar. Take a dip in our outdoor swimming pool surrounded by gardens. The rooms are decorated with warm colours and each has a TV with cable and free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Pool / beach towels
Restaurant
Game room
Hiking
Kids pool
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Breakfast buffet
Breakfast in the room
Kids' meals
Horseback riding
Fishing
Board games / puzzles
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Portuguese
543Reviews3Q+A34Room tips
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Popular mentions
My husband and I stayed here for our 2 year wedding anniversary and we loved it! Manuel brought us glasses of champagne to the room! Made us feel special. And the breakfast was incredible! Best we had for our whole vacation in Portugal!
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Review collected in partnership with Pestana Hotel Group
Newmarket Holidays booked us into a Pousada in Lisbon prior to arrival the group was informed that due to overbooking we were to be moved to another Pousada nearby. The hotel we were taken to was 90km from Lisbon, not my idea of near by. The food was disgusting even the tour manager complained but to no effect. My advice beware Pestana Hotels if you are on a tour.
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Response from PDAFONSO, Gerente at Pousada Castelo Alcacer do Sal
Responded 2 weeks ago
Dear Mr.Peter K, Thank you for your preference in Pousadas of Portugal as well as the dispatch of your sympathetic views on your stay at Pousada Castelo de Alcácer, which deserved our best attention. Your comments were greatly appreciated as we find them constructive and helpful in order for us to improve our product and services in the future and eliminate all elements of guest dissatisfaction, thus improving ourselves. Neverthless I would like to apologize for not being able to meet your expectations. We hope to continue to count on your presence in the Pousadas of Portugal. Best Regards, Carlos Fernandes
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Extremely expensive for what it is, yes, it is a castle but Spain next door is full of them too! Extremely rude staff, not accommodating or helpful AT ALL at a mere €300+ a night. Portugal needs to revise who works with clients otherwise no tourism!
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Response from PDAFONSO, Gerente at Pousada Castelo Alcacer do Sal
Responded 27 Aug 2019
Dear Mr. MtGonz, Thank you for your preference in Pousadas of Portugal as well as the dispatch of your views on your stay at Pousada Castelo de Alcácer, which deserved our best attention. Your comments were greatly appreciated as we find them constructive and helpful in order for us to improve in the future and eliminate all elements of guest dissatisfaction, thus improving ourselves. Neverthless I would like to apologize for not being able to meet your expectations. We hope to continue to count on your presence in the Pousadas of Portugal. Best regards, Carlos Fernandes
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A special hotel in a lovely place that overlooks the city and the water We were 2 parents and 2 children in the room, the room was clean, the beds comfortable, the breakfast was good. The structure of the hotel is very special and impressive, the pool outside is a bit small and the yard on the way to the pool is not as beautiful as the spaces inside
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Review collected in partnership with Pestana Hotel Group
Response from PDAFONSO, Gerente at Pousada Castelo Alcacer do Sal
Responded 13 Aug 2019
Dear Mr.GaIA322, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. The Team Goal is to create unforgettable moments for our Guests. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future. Best regards, Carlos Fernandes
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This was a great spot for our family of four to stay for a few nights. They did a great job restoring this castle and making it modern while also retaining interesting elements of the original castle. The museum beneath the hotel is excellent, as well. We really enjoyed our few days in this region and especially the chance to stay in this pousada. The room was very spacious, and views were lovely.
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Response from PDAFONSO, Gerente at Pousada Castelo Alcacer do Sal
Responded 11 Jul 2019
Dear Mr.Sarah a We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create unforgettable moments is successful. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in the very near future. Best regards Carlos Fernandes
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Previous
What time does the restaurant close in the evening?
I belive they close at 10.30
0 votes
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Buenos días Admitís perros medianos educados? Gracias Saludos Carlos
Buenos dias Señor Carlos, Aquí tenemos nuestra política de perros. Sólo las habitaciones estándar tienen permiso. Se permite el acceso parcial a la Pousada, a perros pequeños, hasta 15 kilos de peso. Se permite un máximo de 1 perro por habitación, respectivamente asignado a la reserva del huésped / dueño. Se permite el acceso a perros guía de asistencia, independientemente de su peso y tamaño. • El perro deberá cumplir con los requisitos de la legislación vigente: - Boletín de vacunas con vacunación antirrábica (a partir de los 4 meses) - Microchip La implantación del microchip es obligatoria para perros nacidos a partir del 1 de julio de 2008. Perros peligrosos o de razas potencialmente peligrosas, perros de caza y exposición con fines de lucro nacidos a partir de 2004 también necesitan tener microchip. - Registro y licencia  El huésped / dueño deberá acompañarse de la documentación legal en vigor referente al perro, y disponerla siempre que solicitada.  El perro deberá estar debidamente entrenado y con total obediencia al huésped / dueño.  El perro siempre debe ser mantenido con correa, junto al huésped / dueño en todo el perímetro de la Pousada (espacio interior y exterior). Exceptuando en la permanencia del perro en la habitación asignada a la reserva del huésped / dueño. El perro nunca debe ser dejado solo, sin la compañía del huésped / dueño. No se permite la permanencia del perro en zonas de Restauración, Bares y Áreas Sociales de la Posada. Esta premisa no se aplica a los perros guía debidamente identificados.  El huésped / dueño es responsable de la higiene y limpieza de los deyectos del respectivo perro, en todo el perímetro exterior e interior de la Pousada. Los sacos de higiene se pondrán a la disposición en el momento del check in en la Posada.  Cualquier alteración de comportamiento del perro, como entre otras: ganarse, ladrar o ladrar consecutivamente, deberán ser limitadas al máximo, a fin de garantizar el legítimo descanso y confort de huéspedes y / o otros clientes de la Pousada.  El huésped / dueño debe contactar con la recepción para combinar la hora conveniente para que la Posada pueda realizar los inherentes trabajos de limpieza y almacenaje de la habitación.  El huésped / dueño es responsable de todos los daños materiales y / o daños personales resultantes del comportamiento o de la acción del perro.  El huésped / dueño está de acuerdo en eximir a la Pousada, propietarios, colaboradores huéspedes y / u otros clientes, por daños resultantes de acción directa e indirecta, relacionada y / o efectuada por el respectivo perro.  El huésped / dueño se compromete a indemnizar a la Pousada, propietarios, colaboradores, huéspedes y / o otros clientes, por daños resultantes de acción directa o indirecta, relacionada y / o efectuada por el respectivo perro. La Pousada se reserva el derecho de cobrar directamente en la cuenta del huésped / dueño la cantidad proporcional al costo de los daños (personales y materiales) provocados por el perro.  La Pousada se reserva el derecho de definir las habitaciones / tipologías a asignar en este caso específico. Se aplican suplementos de estancia del perro por valor de 25 € / noche.
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Até que horas a piscina pode ser usada?
Pode ser usada a qualquer hora mas tem pouca iluminação noturna...
0 votes
"Avoid this hotel"
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"Suite a very good choice"
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"River side view is nicer than city."
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"Ask for a room with a balcony. They're the same price as the rooms without."
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"River view is the best"
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PRICE RANGE
€102 - €225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pousada de alcacer do sal dom afonso ii hotel alcacer do sal
FORMERLY KNOWN AS
Pousada de Alcacer do Sal Dom Afonso II
LOCATION
PortugalAlentejoSetubal DistrictAlcacer do Sal
NUMBER OF ROOMS
35
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