A real family business where all welcomed us with charm and friendliness. Wonderfully equipped with lovely furniture and rugs - a place with history you feel that you can share and enjoy. For us it was enjoyable and very relaxing to spend a night here
A 4 star hotel in an old palace at the top of old town Modica. We stayed for one night in mid September during our visit to Sicily. Our room, 103, was up on the 1st floor, 2nd in US parlance, in the corner with a painted, very high (20 ft?) ceiling and antique furniture and furnishings. While the room was very large, the bathroom was small with a tiny shower. The building itself, a former palace had beautiful woodwork and was quite beautiful.The helpful staff stashed our car in their private garage (12€) or the valet/bellman would have found a free spot on the narrow streets. In fact one of the highlights was the warm welcome from the staff. In fact that's one of the hallmarks of this small boutique hotel the extra effort extended by each and every member of the staff-absolutely 5 star service. With that said, there a some things for me that cause me to reluctantly rate them below 4 stars. First and most important, sleep quality. While I prefer firm beds in general the beds here are more like sleeping on a sheet of plywood-there is absolutely no padding at all on the mattresses. Coupled with the extremely firm pillows, it simply was impossible to get in a comfortable sleeping spot for long so consequently I slept quite poorly. The small AC unit in our room struggled to cool the lofty space moving from 26 (79 F) to 24 (75 F) in 6 hours, and never getting lower than 23 even after running all night long. Also, given the structure it wasn't the quietest room for a light sleeper like me with a fair amount of street noise well into the evening and beginning early morning especially from loud dirt bike style motorcycles. I believe this property caters mostly to Italians and the included breakfast was the traditional Italian one; a pastry, a coffee and some fruit so don’t be expecting a lavish buffet. Also be aware that the hotel sits adjacent to an elementary school so there's a lot of traffic noise and activity on school mornings as parents drop off the kids. Bottom line, for the price which was VERY reasonable, the warm staff will do everything in their power to enhance your stay but for me, not the most restful.…
This Hotel is still run by the family who has owned the Palazzo for generations. We arrived on a Sunday and met three members of the family who told us the history of the Palazzo. They have gone some way towards restoring the former grandeur of this historic building which included frescoes on the ceiling of our bedroom. We had a pleasant hotel breakfast on the quiet cobblestoned alley just outside the hotel. We felt as if we were being welcomed into the family’s home!
We paid a little more for a 'deluxe' room in the main building and it was worth every penny - spacious, good modern bathroom, on the first floor with a balcony overlooking the main street and a frescoed ceiling - you really felt you were staying in your own private palazzo. The staff were all very friendly and helpful - our car was whisked away to the hotel's private garage when we arrived and brought back when we wanted to leave, lots of hints and tips of things to do and places to eat. No buffet breakfast because of the virus but no harm in that as we had a lovely a la carte one served on the terrace outside the hotel's cafe.
We stayed at the annexe rooms which are approx 50m away from the main hotel The room was very spacious for a superior and had good facilities . Sara on reception was very helpful with suggestions on places to visit and eat. My only negative would be the breakfast could have offered some form of eggs , but it’s a good location and we paid €12 to have the car parked in a garage which was a little expensive
Upon arrival the staff were very friendly and helpful, they parked our car, recommended great restaurants along with places of interest. Provided us with a map, directions and recommendations. Our room was clean, neat and appointed with everything that you need. Housekeeping was diligent and thorough. Breakfast was included and did not disappoint, the fresh peaches a must, so flavoursome. Have no hesitation in recommending Hotel Palazzo Failla.
The hotel is in an old palazzo and is a lovely place to stay - away from the hustle and bustle of the lower town. We were able to pull up nearby and the staff then took the car and parked it for us for the duration of our stay which was helpful. Our room was beautiful and very large and looked out over the nearby square. The bathroom was a decent size and very clean. The hallway outside our room was beautifully decorated with some fabulous old furniture. The only problem for me was that the bed was old and rock-hard but that is just a preference for me - I prefer a softer bed but my husband slept well. Breakfast each day was excellent with a good variety of bakes, fruit, cheese, cold meats and yogurts. We ate the first night at the restaurant, Locando del Colonello, and the food there was superb. There is also a cafe/bar which serves light food and drinks throughout the day and there are tables outside where you can sit. Situated in the upper town, there are some nice churches to see nearby and Rapa Enoteca over the road is well worth a visit - try their sample menu for great food and a selection of wines. It is easy to walk to whatever you want to in the lower town - a bit more of a hike back up especially in the heat of midday so maybe worth a taxi back if you find walking uphill difficult. Lovely friendly staff who were really helpful and booked a tour of Bonajuto chocolate factory for us. Would definitely recommend a stay here.…
The hotel is a beautifully maintained palazzo, and the staff are very friendly and helpful. They park your car for you and return it when you need it. We booked a junior suite for our one-night stay which was gorgeous (although my husband found it a bit too formal) and very comfortable. We also had dinner in their dining room. The food was great, but again, it was all a bit formal. Breakfast was nice. Our only issue was that it was in Modica Alta (the upper town) and all the sights are in Modica Bassa (the lower town).
What a wonderful hotel, and the staff were so helpful too. Nothing was too much trouble. Agreed to park our car for us, as not much street parking. It was simply a pleasure to stay there. We can't praise this hotel enough. A real gem!
We stayed here for 2 nights, it was a wonderful experience. Satnav was great and found the hotel no problem, we opted for parking the car in the garage and did not use it again until we moved on. The hotel is so lovely atmospheric but with all the mod cons and a great restaurant too! I can understand how guests think its a bit of a walk to the main street but this wasn't an issue for us. We had a wonderful day just roaming around the town. We had drinks in the bar and the bar man was so helpful to another customer who was lost, such kind service. a beautiful experience.